Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,035 Reviews of Southbank Dodge Chrysler LTD
January 29, 2020
2019 Ram 1500 Classic Warlock 5.7L Being new to the area in 2017 we went to Southbank for our service. I was so impressed with their service centre that when they had a sale on trucks Being new to the area in 2017 we went to Southbank for our service. I was so impressed with their service centre that when they had a sale on trucks we didn't hesitate to go to Southbank first. Brandon Dallaire and Ala Alqasem were responsible for placing us in the truck we are now enjoying. It was a flawless and very professional experience. I'd like to say that I would recommend this dealership to others but I would be using the incorrect tense as I already have.j Thank you for an excellent experience!! Amy and Jason Zehr More
by Jason and Amy
Employees Worked With
Brandon Dallaire, Ala Alqasem
January 28, 2020
I have been dealing with Dan for the past few years. He has always been professional and up front with what you need. Excellent employee. has always been professional and up front with what you need. Excellent employee. More
by Dodge Rammer
Employees Worked With
Marlin - shuttle driver, Daniel O'Neil
January 27, 2020
Good Experience Sales staff was helpful and professional. Accounting Department was well prepared and very well organized. Picking up the vehicle went smoothly and wa Sales staff was helpful and professional. Accounting Department was well prepared and very well organized. Picking up the vehicle went smoothly and was a pleasant experience. Wished I could have gotten a better price but I would always say that. More
by marl_laframboise
Employees Worked With
troy, Stan Noble
January 26, 2020
I have bought 3cars in this dealership and did my oil change and repairs here Excellent Service. They have good knowledge of the Vehicles they sell. change and repairs here Excellent Service. They have good knowledge of the Vehicles they sell. More
by otienolinda
Employees Worked With
Stan Noble, Ala Alqasem, Madeleine O'Neil, Daniel O'Neil
January 25, 2020
FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED!Just FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED! Just recently bought my second car with Stan Noble’s excellent professional and friendly assistance FANTASTIC CUSTOMER SERVICE-HIGHLY RECOMMENDED! Just recently bought my second car with Stan Noble’s excellent professional and friendly assistance at SouthBank Dodge Chrysler, Ottawa. Stan understood what we were looking for and got us a car (a brand new 2020 Grand Jeep Cherokee) that suited our needs. He diligently responded to all of our questions and addressed any concerns and really went far above and beyond our expectations. Stan pays attention to small details that we don’t think of and not once did we feel the pressure to purchase. Between Stan, Troy the Sales Manager and Rami, the Financial Manager, we even got the price right and a few life time perks! (Thanks Rami!). Also kudos to Daniel at Service. We will be seeing you soon. We enjoyed doing business with South BankDodge Chrysler, Ottawa both times. Definitely going back for service and next purchase. Again, special thanks to Stan Noble. Thanks everyone. We are enjoying our ride! 🙂 More
by Lydia St. Pierre
Employees Worked With
Stan Noble, Daniel O'Neil, Rami Alzabri, Troy Charlebois
January 23, 2020
I had an incredible experience purchasing my new vehicle at Southbank Dodge Chrysler Jeep last week and dealing with Brandon Dallaire, who’s an exceptional representative of this organization. I was in abso at Southbank Dodge Chrysler Jeep last week and dealing with Brandon Dallaire, who’s an exceptional representative of this organization. I was in absolute disbelief on how calm everybody was in this dealership and that I wasn’t hassled at all or even pressured into buying a vehicle on my initial visit. Brandon met all of my requirements that I was looking for in a new vehicle and he definitely went above and beyond in order to satisfy my needs. On the day of delivery, Brandon introduced us to the service manager and he provided us with a tour of their service centre. Brandon also took the time to show us all of the features of our new vehicle and even setup all of the services (SiriusXM, Uconnect, pairing my mobile device). Thank you so very much to everyone that was involved in our purchase of this vehicle and I’m absolutely in love with my 2020 Jeep Grand Cherokee Altitude. More
by DWhelehan
Employees Worked With
Brandon Dallaire, Christopher Desjardins, Rami Alzabri
January 22, 2020
No charge Good clean service centre. Prompt friendly staff. This was a service recall but I asked for some additional help and it was provided at no charge. Good clean service centre. Prompt friendly staff. This was a service recall but I asked for some additional help and it was provided at no charge. Good work! More
by Robert
Employees Worked With
Daniel O'Neil, Yves Sylvestre
January 21, 2020
After what seemed like forever I finally found the right car. Thank you to southbank for never giving up on me and finding me my forever car. Not only comfortable but beautiful as well. You guys rock car. Thank you to southbank for never giving up on me and finding me my forever car. Not only comfortable but beautiful as well. You guys rock More
by Kasye
Employees Worked With
Decio Menezes
January 21, 2020
Not impressed with the communication After rebooking a cleaning 3 times, my car finally got detailed. The result was great, but not impressed with the all the back and forth. After rebooking a cleaning 3 times, my car finally got detailed. The result was great, but not impressed with the all the back and forth. More
by K
Employees Worked With
Madeleine O'Neil, Tyler Parker
January 17, 2020
J ai remerci beaucoup a dan oneil et Madeleine oneil tres excellent service .je suis tres contents et merci pour Monsieur Jim kiritsis,pour offer special.bonne Annee et bonne sante pour 2020 excellent service .je suis tres contents et merci pour Monsieur Jim kiritsis,pour offer special.bonne Annee et bonne sante pour 2020 More
by ayedab68
Employees Worked With
Dan oneil ##madeleie oneil, Madeleine O'Neil, Daniel O'Neil
