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Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,035 Reviews of Southbank Dodge Chrysler LTD
October 20, 2020
I got my 2020 RAM1500last week. I recieved excellent service.they were very knowledgable with their explanation and allowed me to purchase my first truck. Would recommend service.they were very knowledgable with their explanation and allowed me to purchase my first truck. Would recommend More
by Ghassan
Employees Worked With
Stan Noble, Ivan Zechel, Rod Brand
October 19, 2020
Service guys and department did an excellent job at tending to the issues on my truck. They went over and above, making sure that my mind was at ease with the repairs needed. tending to the issues on my truck. They went over and above, making sure that my mind was at ease with the repairs needed. More
by julie
Employees Worked With
Christopher Desjardins, Tyler Parker
October 14, 2020
Customer service orientated, Dan (my service rep) is personable, professional and seems to really care about his customers. I would not hesitate to recommend Southbank..in fact my wife (who bought her J personable, professional and seems to really care about his customers. I would not hesitate to recommend Southbank..in fact my wife (who bought her Jeep at another local dealership) has just shifted to Southbank for her maintenance work. More
by kpm
Employees Worked With
Daniel O'Neil
October 09, 2020
As usual, excellent customer service at Dodge SouthBank. I brought my car in for changing the summer to winter tires, and included the special offer on inspection, lube/oil/filter change, etc. Was driven b I brought my car in for changing the summer to winter tires, and included the special offer on inspection, lube/oil/filter change, etc. Was driven back home and later picked up when the work was completed. Total satisfaction. More
by law
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
October 08, 2020
Rodrigo was great. Worked really hard to find a small part for me and never forgot about me. Took a month to find but he never gave up. part for me and never forgot about me. Took a month to find but he never gave up. More
by N Kiwan
Employees Worked With
Rodrigo Brand, Ivan Zechel, Troy Charlebois
October 05, 2020
Thank you, Tyler!! Recent mechanical issue with my car resolved completely with excellent care by Tyler in Service. He went well "above and beyond", ensuring my customer satisfaction, taking (much) time resolved completely with excellent care by Tyler in Service. He went well "above and beyond", ensuring my customer satisfaction, taking (much) time to communicate fully, answer my questions and resolve all issues. He even made sure the car was returned to me washed and clean and that the financial payment part was also to my liking. He dedicated much time to the service of my vehicle and I was overwhelmed by his consideration, efforts and professionalism!! More
by zb
Employees Worked With
Tyler Parker
October 01, 2020
The sales experience buying my wrangler was awesome Brandon, Ivan and Rodrigo were a pleasure to deal with I would recommend any of my friends Brandon, Ivan and Rodrigo were a pleasure to deal with I would recommend any of my friends More
by Douglas Stinson
Employees Worked With
Ivan Zechel
September 30, 2020
John helped me buy a car and I continued doing service with them. Quality customer service overall and Tyler is amazing. Recommended all my friends. with them. Quality customer service overall and Tyler is amazing. Recommended all my friends. More
by Franck
Employees Worked With
Tyler Parker, John Aladin
September 27, 2020
Southbank is a very large Ottawa dealership which makes you wonder if buyer consideration would be lost in the process. Happily I can say this is not the case. Sales staff including Armando Icaza & Rod B you wonder if buyer consideration would be lost in the process. Happily I can say this is not the case. Sales staff including Armando Icaza & Rod Brand were very attentive & willing to please. The same applies to the service department as the young tech went out of his way to discuss aspects of my vehicle. In the parts area, Chris was helpful in resolving an accessory issue. Also noteworthy was the modern building & amenities offered (especially the Capaccino). I would recommend this dealership to anyone in the market for a vehicle. More
by radixon1949
Employees Worked With
Armando Icaza; Chris ? in Parts , Patrick Butler Jr Jr, Rod Brand, SPENCER BACON
September 26, 2020
Taken care of by Brandon, Troy and Al. Everything the way it was supposed to be. Happy with my Ram thus far although it's only been 3 days. Hope to be this satisfied, 3 years from now! it was supposed to be. Happy with my Ram thus far although it's only been 3 days. Hope to be this satisfied, 3 years from now! More
by keith
Employees Worked With
Brandon Dallaire, Ala Alqasem, Troy Charlebois
