Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,035 Reviews of Southbank Dodge Chrysler LTD
July 16, 2021
I am very happy with my used vehicle purchase. Every associate was very friendly and professional to deal with and I felt comfortable asking questions and getting answers, and didn’t feel rushed at all. associate was very friendly and professional to deal with and I felt comfortable asking questions and getting answers, and didn’t feel rushed at all. I would recommend this dealership to use for sure. More
by Melissa
Employees Worked With
Rami Alzabri, Bader Sandouka
July 01, 2021
Without fail, each and every time my car needs attention, Tyler and his team, don’t think twice… I am asked to not only come in, but to drive right into the bay and the issue is resolved immediately. Thank Tyler and his team, don’t think twice… I am asked to not only come in, but to drive right into the bay and the issue is resolved immediately. Thank you again Tyler, Dean & Alex! I truly appreciate the consistent customer service…. Wishing you all a Happy Canada 🇨🇦 Day! More
by Chloé
Employees Worked With
Alex, Dean Martin, Tyler Parker
June 30, 2021
We had dealt with 2 dealerships prior to coming to south bank. The second one we dealt with was making us wait 3 months with frustrating results. We were VERY pleased to go into south bank and within a cou bank. The second one we dealt with was making us wait 3 months with frustrating results. We were VERY pleased to go into south bank and within a couple hours have a vehicle. They were professional, friendly, efficient and knew what they were doing. We would recommend Southbank to anyone. Especially Bader and Rami! They were amazing at their jobs!! We will definitely be back when it’s time for a new vehicle. More
by tasha.marie
Employees Worked With
Rami Alzabri, Bader Sandouka
June 25, 2021
A very positive experience overall. The staff are cheerful helpful and well deported. The mechanic was particularly proficient and carried out the work to our great satisfaction. The service writer g cheerful helpful and well deported. The mechanic was particularly proficient and carried out the work to our great satisfaction. The service writer gave a clear and concise explanation of the bill. Overall our experience at South Bank Dodge was positive and we would recommend them based on our experience. More
by paulirwin998@gmail. com
Employees Worked With
Daniel O'Neil
June 24, 2021
I am very satisfied with the service i got from with the dealership's team and especially the general manager André Bond. Thanks for working hard to get me a truck. dealership's team and especially the general manager André Bond. Thanks for working hard to get me a truck. More
by Bob
Employees Worked With
Andre Bond, Simon Mertick
June 24, 2021
3 days in and already the vehicle had to go into the shop with a check engine light. Mechanic servicing the vehicle also noted an odd noise coming from the brakes. Not a great start in our relationship. Peop with a check engine light. Mechanic servicing the vehicle also noted an odd noise coming from the brakes. Not a great start in our relationship. People are friendly and seem invested in the whole process of sales and service, but I'm not sure that I am at this point. More
by mnoonan
Employees Worked With
Ivan Zechel, Khalid Hanhan, Aaron Lee
June 24, 2021
I have an issue with the warranty I purchased and I cannot get south bank dodge to respond by phone, by email or by messaging them. Worst service ever. Simon our sales rep was very good but Ivan wil cannot get south bank dodge to respond by phone, by email or by messaging them. Worst service ever. Simon our sales rep was very good but Ivan will not return my messages. More
by Tantag70
Employees Worked With
Ivan Zechel, Simon Mertick
June 23, 2021
My 2012 Grand Caravan was in last week for some major repairs. I was very pleased with the outstanding service Mr. Daniel O’Neil provided. Following the diagnostic, Mr. O’Neil contacted/explained to me repairs. I was very pleased with the outstanding service Mr. Daniel O’Neil provided. Following the diagnostic, Mr. O’Neil contacted/explained to me what were the several issues with the vehicle and what were the options. When I picked-up the vehicle Mr. O’Neil reviewed in the details the invoice with me. Thank you Mr. O’Neil for the attention and the outstanding service! More
by Yves Leduc
Employees Worked With
Daniel O'Neil
June 20, 2021
We changed the oil yesterday and were very pleased with Daniel Oneil's service. The dedication to the team has been phenomenal, especially from Daniel Oneil who has demonstrated amazing quality and except Daniel Oneil's service. The dedication to the team has been phenomenal, especially from Daniel Oneil who has demonstrated amazing quality and exceptional, sincere customer service !!! We felt that he took care of our car as if he were his own. Thank you guys! We will definitely be back !!! Mohamad and Regina. More
by Mohamad and Regina
Employees Worked With
Daniel O'Neil
