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Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,035 Reviews of Southbank Dodge Chrysler LTD
March 09, 2022
Sales department and finance were both very helpful. The car was slightly delayed for pick up, however the team at southbank were able to compensate me and explain the delays. The car was slightly delayed for pick up, however the team at southbank were able to compensate me and explain the delays. More
by josh_taylor
Employees Worked With
Khalid Hanhan, Bader Sandouka
March 08, 2022
Very easy transaction. Dylan was very helpful in assisting me with the purchase of my truck. Great communication and accommodating. Thank you ! Dylan was very helpful in assisting me with the purchase of my truck. Great communication and accommodating. Thank you ! More
by Jeremie
Employees Worked With
Ala Alqasem, Dylan Drumm
March 07, 2022
I am a new client of Southbank. Bought a 2021 RAM last week. I initially went in knowing I needed a truck but didn't have a clear list of must haves/nice to haves. Through a few vis Bought a 2021 RAM last week. I initially went in knowing I needed a truck but didn't have a clear list of must haves/nice to haves. Through a few visits/emails, different test drives, and conversations over coffee, we refined my criteria and found the truck that met my needs. The agents showed me patience and didn't pressure me (of course it was month end so they wanted this sale, but it wasn't their only motivator). I visited another dealership since there was a truck available but immediately saw the difference in client care and went right back to Southbank. Justice Jackson was wonderful, kind, great customer care, spent time chatting with my son while I finalized paperwork, went above the line of duty to take pictures (at night), to confirm some details etc.. So far so good, truck is great and I'll go back to Southbank when I'm ready for the next purchase ! More
by Maryse
Employees Worked With
Khalid Hanhan, Justice Jackson
March 04, 2022
It was a pleasure dealing with Mike for my 2022 Ram 3500. Because of Covid, it took a year to get my truck but he was there from the time we ordered it to the time it arrived from Mexico whenever I had ques Because of Covid, it took a year to get my truck but he was there from the time we ordered it to the time it arrived from Mexico whenever I had questions or looking for an update. His patient and calm personality made the experience enjoyable, despite all the global supply chain issues. I'll let you know when I want an upgrade, Mike. More
by Eric
Employees Worked With
Ala Alqasem, Mike Thomas
March 02, 2022
Clayton and everybody there was awesome to deal with and made everything super easy for me! Clayton went above and beyond for me and I’ll be back for my next vehicle for sure! made everything super easy for me! Clayton went above and beyond for me and I’ll be back for my next vehicle for sure! More
by Jamesgquigley
Employees Worked With
Clayton Chenier, Carl Patry
March 02, 2022
I am a new client of Southbank since 2020. Bought our last car there — wonderful shape and good price. Service has been professional and efficient. Bought our last car there — wonderful shape and good price. Service has been professional and efficient. More
by Sean
Employees Worked With
Ala Alqasem, Daniel O'Neil
March 01, 2022
Wonderful service! Everyone I dealt with made me feel comfortable and was extremely kind throughout the process. Everyone I dealt with made me feel comfortable and was extremely kind throughout the process. More
by joey_ottawa
Employees Worked With
Special thank you to Chad and Simon!, Ala Alqasem, Priyam Sethi
February 28, 2022
Normally shopping for a car is very stressful. This time my experience was positive. First I connected with André Bond, manager at Southbank. He listened to my needs and subsequently he connected This time my experience was positive. First I connected with André Bond, manager at Southbank. He listened to my needs and subsequently he connected me with Bader Sandouka. Bader was able to send me car options via email. He followed up very quickly when I had questions. I was able to narrow my choices and then arranged to test drive the two cars. We proceeded to negotiate the price and I bought my car. Afterwards I met with Huseyn Huseynov, financial manager. We were able to complete the necessary paperwork quickly and efficiently. I can’t say enough good things about Southbank. André Bond and his team are very knowledgeable, professional and respectful. Thank you very much! Liane Murphy More
by liane_murphy
Employees Worked With
Huseyn Huseynov financial manager 5 stars, Andre Bond, Bader Sandouka
