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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,035 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,035 Reviews of Southbank Dodge Chrysler LTD

April 14, 2022

Excellent service. I was very impressed with the communication and delivery of my new Ram 1500. Well done! More

by RYANMACINNES888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bader Sandouka
April 13, 2022

I am always satisfied with the service. They are professional and courteous and they take good care of my vehicle. More

by fbentivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Brand
April 11, 2022

From the moment we walked in to the time we left it was OUTSTANDING customer service. They met all of my needs and definitely exceeded my expectations. Ended up getting the vehicle of my dreams. We visited More

by Ashley.eyamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huseyn , Jaideep Kakkar
April 10, 2022

Dan, Tyler, Dean, Madeleine and the entire service team at Southbank Dodge are absolutely great. They love what they do and it is reflected in the top rated service that they consistently provide at every More

by JeepOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dean Martin, Daniel O'Neil, Tyler Parker
Apr 11, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you for your great review. We strive everyday to keep our clients happy, so we appreciate you letting us know that we did do our job. Thank you We look forward to your next visit. Rodrigo Brand Customer Relations Manager

April 09, 2022

I had the best time buying this truck. I didn't have to travel around to all kinds of dealers. I did it completely on line and wouldn't hesitate to do it again. I believe Mr. Sandouka work More

by KEN431963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bader Sandouka
April 09, 2022

South bank service is amazing. Excellent customer service. Always a smile on every one working there. Always there to help any way they can More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Apr 11, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you Mike . It is clients like you that keeps us smiling. Rodrigo Brand Customer Relations Manager

April 08, 2022

The sales team and sales manager were very helpful the got the vehicle in that I was looking for More

by Xxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Jaideep Kakkar
April 08, 2022

The mechanical work was satisfactory, but the mechanic also dumped all the winter salt & sand in the footwells, and on the seats without cleaning any of it up. Not good. Apparently he had a problem, bu More

by cv597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no idea of the mechanic, Daniel O'Neil
Apr 08, 2022 -

Southbank Dodge Chrysler LTD responded

Good Morning. We are sorry to hear of this. Did you bring up to your service advisor? and if so did he have it cleaned up. Please feel free to call me at 613-731-1970. Rodrigo Brand Customer Relations Manager

April 08, 2022

Friendly service, taken on time, discount promised given, taken home and picked up, took longer than I thought More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R.J.
Apr 08, 2022 -

Southbank Dodge Chrysler LTD responded

Good morning Jean . Sorry it took longer than expected, but we are glad everything else worked out well. Thank you for your review. We look forward to your next visit. Rodrigo Brand Customer Relations Manager

April 03, 2022

very good service salesmen we’re good they did everything i asked for would do it again More

by HENRYJOSEPHLEWIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Charlebois, Bader Sandouka
Apr 07, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

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