Southbank Dodge Chrysler LTD

Terrible Management The management would not give me any kind of a price until I was willing to fully commit to buying right then and there (I did not). They told me to The management would not give me any kind of a price until I was willing to fully commit to buying right then and there (I did not). They told me to waste MY time going every where else get there best price and then come back and they will beat it. To earn my business give me your best price to wow me into committing don't expect me commit to anything without any idea of price before hand....the whole place seems like a bit of a joke to everyone there carrying them selves out in an unprofessional manner and telling me to waste my time elsewhere. They also have a terrible selection of vehicles...sure they have lots of rams and caravans but it's all the high end expensive models....terrible experience here More

Trade my 2010 Grand Caravane with a RAM 1500 Sport I know Gus for the last 7 years. I bought it my 2014 Ram Truck 1500. with him. he is Friendly guy and love it his service. I am satisfied with with I know Gus for the last 7 years. I bought it my 2014 Ram Truck 1500. with him. he is Friendly guy and love it his service. I am satisfied with with my purchase. Gus thank you for help. More

Jeep Cherokee I went into Southbank Dodge to see if they would match or beat a price on a Jeep Cherokee Sport that I received from another dealer, they were able t I went into Southbank Dodge to see if they would match or beat a price on a Jeep Cherokee Sport that I received from another dealer, they were able to match the price but gave me a much better deal on a higher model. I purchased the Jeep Cherokee North and I love it. My son took it for a ride and had to have one too. He returned a week later to purchase the Jeep Cherokee Sport. Thank you Gus and Bruce! This is the fourth vehicle I have purchased from Gus so if you are looking to purchase a new vehicle, go into Southbank Dodge and ask for Gus, he won't let you down, More

Very friendly and knowledgeable staff Very friendly staff. They were attentative and eager to help. Chris listened to what we wanted and helped us leave the dealership with the perfect veh Very friendly staff. They were attentative and eager to help. Chris listened to what we wanted and helped us leave the dealership with the perfect vehicle for our family. More

Good, fast service Chris and Ivan were great at listening to what I wanted and got me testing driving just that. Didn't feel pressured and they were helpful. Overall I'm Chris and Ivan were great at listening to what I wanted and got me testing driving just that. Didn't feel pressured and they were helpful. Overall I'm very happy with my experience and I would recommend them. More

Bought a Dodge Challenger and Love It! I have never bought a car before, and going into a dealership, I had an I idea as to what to expect after what my father had told me about his past ex I have never bought a car before, and going into a dealership, I had an I idea as to what to expect after what my father had told me about his past experience with car dealerships. I had taken a test drive in the car with him in the back. As we toured, he gave insightful details about the car with confidence and I felt comfortable asking him any question or concern that I had. After I left that day, I had not purchased it, but did place an offer on it. Later that week I received a call saying that it had been purchased. I was later made aware that it had not been sold and was back on the market again. I thought it was fate, and Gus agreed. He sat down with us and explained the next steps as we had finally reached a deal. Since buying it, I purchased an extra layer of wax and a replacement of a decal as it had been chipped a little. I had been told that it would only take about three days until Southbank realized they didn't have the decal and to specially order it. I didn't receive a phone call from anyone until three weeks later. I had called Gus, and he told me to give him one hour. I waited exactly one hour and there Gus was, telling me that I could bring in my car the next day so they can put the decals and the wax on. I was extremely happy from Gus's persistence in regards to the rush order of my decals and the wax. He has also been calling to make sure I still have not changed my endless affection for my wonderful car. I appreciate all of the things he has done, and all of the kinks he has had to smooth out along the way. When I see others looking to buy a new/used car, I will undoubtedly recommend not only Southbank Dodge, but specifically Gus. Thank you for the great experience for buying my first gently used car Gus! More

Best Experience Ever at Southbank Dodge!! Needless to say, shopping for a new vehicle is not my most favourite thing on the planet, nor is it anywhere close to being within my knowledge of exp Needless to say, shopping for a new vehicle is not my most favourite thing on the planet, nor is it anywhere close to being within my knowledge of expertise. However, dealing with Christopher Howel at Southbank Dodge has completely changed my perspective! He immediately made me feel comfortable and set any fears or anxieties aside. He was extremely friendly, incredibly knowledgeable, and was ready and willing to listen to all of my needs and concerns. I was made to feel like I was more than just a quick sale; he really took his time and made sure I was pleased with the end result. I ended up going with the Dodge Journey and, although I'm super excited about my purchase, I am even more so excited that I found a reliable, honest man who I can refer to all my friends and family!! Visit Southbank Dodge and ask for CHRISTOPHER HOWEL; I promise, you will NOT be disappointed! More

Bought a Brand New Dodge Ram 1500 Truck My wife and I decided to go look at vehicles on Friday May 30, 2014, without the intent of purchasing. We met Gus and he started showing us trucks. My wife and I decided to go look at vehicles on Friday May 30, 2014, without the intent of purchasing. We met Gus and he started showing us trucks. I had previously done my research on several vehicles prior to coming to Southbank Dodge. Everything that Gus explained to us was right on the money. When we seen a truck that we really liked, Gus informed us of the price and I felt it was too expensive. To make a long story short, Gus managed to get us enough rebates that we decided to purchase the vehicle that night. It turned out to be a great truck buying experience. I would recommend Southbank to my friends for there own purchases and tell them to ask for Gus. We usually buy a new vehicle every 8-10 years. I hope that when we go back that Gus will be there or that he will have trained someone like himself. More

Love my compass almost as much as I love Southbank dodge! I traded in my 2011 Ford Fiesta and I bought a 2014 Jeep Compass North edition in March, and I still I Love it! Gustavo was very friendly, helpful I traded in my 2011 Ford Fiesta and I bought a 2014 Jeep Compass North edition in March, and I still I Love it! Gustavo was very friendly, helpful and knew his stuff! He has done everything in his power to make, and keep me happy! He has since called me to confirm (Multiple times) that I am still satisfied with my purchase, I also worked with Bruce. He has bent over backwards working with me and my family. Bruce takes the meaning of service to the next level! Ala was very professional, and took the time to explain every last detail! The biggest reason I would recommend Southbank dodge ,Gustavo, Bruce, and Ala is because they made sure that the Compass was the right car for me. The dealership got to know me, and my needs. I gave them my budget and we stuck with it. Southbank Dodge is like a family. Every time you walk in the door, you are greeted with smiles and service. I do not recommend people to go to Southbank Dodge, I TELL them to go. More

Great experience at SouthBank Dodge I recently referred a family member to SouthBank Dodge and both of us spoke with Gus. I recommend this salesman to anybody who walks into SouthBank. H I recently referred a family member to SouthBank Dodge and both of us spoke with Gus. I recommend this salesman to anybody who walks into SouthBank. His knowledge on the vehicles, his experience, his professionalism is second to none. The salesman followed up the next week with a phone call to ask if everything was alright with the new vehicle. Our experience at this dealership was not stressful and there was no pressure or urging to take this deal or that one. This dealership is open to negotiation and will take any comments or concerns very seriously to make sure you are completely satisfied with your purchase. Thank you Gus. More