Southbank Dodge Chrysler LTD

Excellent knowledgeable service Brandon listened carefully to our needs, was very knowledgeable in putting together the right vehicle for us and was extremely courteous throughout ou Brandon listened carefully to our needs, was very knowledgeable in putting together the right vehicle for us and was extremely courteous throughout our interactions. This is the first time that I bought a car and did not find the whole process stressful! Well done, Brandon...well done Southbank! Regards...Simon. More

Good purchase experience Just got our brand-new Dodge Grand Caravan home. The vehicle is almost exactly as we want it, at just a little higher price than we had expected. All Just got our brand-new Dodge Grand Caravan home. The vehicle is almost exactly as we want it, at just a little higher price than we had expected. All in all, a positive experience. More

First car made easy I was already leaning toward a 2015 Chrysler 200 V6 when I walked into Southbank, having been to a few other Dodge dealers to try it but hating the cu I was already leaning toward a 2015 Chrysler 200 V6 when I walked into Southbank, having been to a few other Dodge dealers to try it but hating the customer service I had, I went to Southbank on a Sunday afternoon, met Derek and tried it a third time. Granted, he was a little prickly but it didn't bother me as he still treated me with respect considering my youth unlike when I went to Dilawri who barely gave me the time of day because of that. I went back a few weeks later with my parents and he was very upbeat and treated us like old friends, he gave us a good deal on the car and that was that. The one downside was when we picked the car up there were a few mistakes on the bill of sale and it took a while to actually get the keys and leave as they were busy. My one piece of advice is to proofread documents a bit better but can't complain about customer service. Bassem was good as well. Keep up the good work guys! :) More

Purchased new Jeep Grand Cherokee I have been dealing with Southbank for over 10 years now with the service department, and when I finally decided to purchase a new vehicle, I was very I have been dealing with Southbank for over 10 years now with the service department, and when I finally decided to purchase a new vehicle, I was very happy to deal with Chris Howell in sales. His knowledge of the vehicle was very helpful, and his willingness to answer my numerous questions was much appreciated. I would highly recommend dealing with Chris for any vehicle purchase. As well, I want to thank the rest of the sales staff for all their hard work in locating the vehicle I was looking for. Thank you Southbank. More

Exceptional dealer Jordan was extremely helpful, knowledgeable and very patient with us when purchasing our new 2015 Jeep Cherokee. His outstanding customer service went Jordan was extremely helpful, knowledgeable and very patient with us when purchasing our new 2015 Jeep Cherokee. His outstanding customer service went above and beyond any expectations we had. Jordan was able to answer any questions we had as well as making sure we were leaving with the best vehicle suited for our needs. We are very confident in saying this truly was the best experience we have ever had purchasing a new vehicle. Jordan has an excellent personality and it was a pleasure to deal with him. We look forward to working with him in the future when we will be trading in our second vehicle. Sincerely, Shannon and Matt More

New Car Sales I found it refreshing to purchase a vehicle from this dealership which has the good fortune of having employees who clearly go out of their way to sat I found it refreshing to purchase a vehicle from this dealership which has the good fortune of having employees who clearly go out of their way to satisfy new first time customers. Stan Noble was/is friendly, easy to deal with, knowledgeable, and answered all my questions. Dealership support is a huge factor in owning a new vehicle, and now I'm comfortable with Southbank Dodge whom I have never dealt with and it appears I won't be sorry. Stan took me on a tour through the complete building from the sales floor to the service bays, explaining their policies and practices toward their customers. Enjoyable, non-pressured, slow paced, dealt with fairly. Ron Sarginson Ottawa, Ontario More

wonderful Salesman I am very pleased with the professionalism at Southbank Dodge and with our Salesman Stan Noble, he gave us expertise information he knew what he was t I am very pleased with the professionalism at Southbank Dodge and with our Salesman Stan Noble, he gave us expertise information he knew what he was talking about with everything to do with the vehicle. I would recommend this dealership along with the Best salesman Stan Noble. Thank You Southbank Dodge we love the car and we are very happy we did business with you. More

Trade in our 2013 Grand Caravan The dealership called us saying they had a deal for us...We traveled back and forth to the dealership 4 times to make the deal that we could live with The dealership called us saying they had a deal for us...We traveled back and forth to the dealership 4 times to make the deal that we could live with. The staff were friendly and acted like they wanted to help us. The finance person was Jesse Pulfer and he was very nice. Not listed below. Chris was knowledgeable about the vehicle. More

2012 Navy Blue Town and Country This is the 3rd vehicle purchased with Charlie Bouraad. We will always come back to give a chance Charlie to give the best deal, which he has every t This is the 3rd vehicle purchased with Charlie Bouraad. We will always come back to give a chance Charlie to give the best deal, which he has every time. Charlie has always come through for us. He is very efficient and answers all our questions with confidence! Thanks a lot for everything Charlie!!! More