Southbank Dodge Chrysler LTD

Polite, Quick helpful The staff was helpful and friendly. There was flexibility on terms to fit my budget. A good experience ... quick and easy. A reasonable interest rate The staff was helpful and friendly. There was flexibility on terms to fit my budget. A good experience ... quick and easy. A reasonable interest rate was achieved. The terms and conditions were clearly explained. More

Buying a 2016 Ram1500 Sport I had looked all over the city of Ottawa for a new truck and after walking into South Bank and meeting with Tyler Campbell I knew my search was over. I had looked all over the city of Ottawa for a new truck and after walking into South Bank and meeting with Tyler Campbell I knew my search was over. Tyler had shown me a beautiful 2016 Ram 1500 Sport that I fell in love with. Tyler knew what dollar amount I had to be for my payments and he made that happen. After going over the truck and showing me all the features and warranty programs that they had to offer I signed on the dotted line and was able to pick the truck up that weekend. I couldn't of asked for a better sales person to walk me through the process of buying a brand new truck. I would recommend SouthBank to anyone who is looking for a beautiful car with great service. More

It was a good experience The process was quick, sales were professionals... salesman.. I would by another car from Mario. The price was good on the new vehicle and the tr The process was quick, sales were professionals... salesman.. I would by another car from Mario. The price was good on the new vehicle and the trade... not bad for wholesale pricing. More

Very professional and helpful As soon as I got in i felt at home even though my english is not always flowing. The salesman i dealt with helped me find the vehicle i wanted while s As soon as I got in i felt at home even though my english is not always flowing. The salesman i dealt with helped me find the vehicle i wanted while staying right in my budget. I am very pleased with my purchase and was well treated all the way to the end of the transaction. I definitely recommend this dealership to everyone. More

Positive Purchase My husband and I received excellent and professional sales service at this dealership and, after some negotiation, drove away with a new Jeep Wrangler My husband and I received excellent and professional sales service at this dealership and, after some negotiation, drove away with a new Jeep Wrangler. The sales staff and management were responsive to questions and able to provide the information we needed. We felt welcome when we arrived. More

No pressure, best experience in buying a car! We felt like we were part of the family. Everyone was patient, agreeable and kind with us. They were really professional at all level. We never f We felt like we were part of the family. Everyone was patient, agreeable and kind with us. They were really professional at all level. We never felt rushed and they made sure our every needs were taken into consideration and answered. Buying a car is never easy; but this time, our experience was not painful at all....It was even gratifying. We even got an amazing deal! Thank you Guys, Ben & Pascale More

Very reasonable The salesman we dealt with was very reasonable and worked well with our budget, we are very pleased with our purchase and would recommend southbank do The salesman we dealt with was very reasonable and worked well with our budget, we are very pleased with our purchase and would recommend southbank dodge! More

Finally, a Dealership who Listened! From the first email sent to the moment I picked up my Jeep, I was treated with respect and professionalism. Rami and Kevin addressed every one of my From the first email sent to the moment I picked up my Jeep, I was treated with respect and professionalism. Rami and Kevin addressed every one of my needs and even went over and above what I expected. Even consideration was paid to my 9 year old child while she waited and she was very happy. I would not hesitate to recommend this dealership to any of my friends! More

My first car and a great sales experience! As my partner and I arrived at Southbank, Gus welcomed us right at the door. He was so kind and warm, I just knew this location was a good choice. I k As my partner and I arrived at Southbank, Gus welcomed us right at the door. He was so kind and warm, I just knew this location was a good choice. I knew what I wanted (2015 Jeep Wrangler Unlimited Sahara with max tow package - for hauling a horse trailer) and what I wanted to pay and Southbank did everything to provide that. All of my questions were answered and contrary to the stereotype that women get either ignored or cheated when buying cars, I found that it was recognized and accepted right away that it was my purchase and they dealt primarily with me (my partner has his own car). I'm sure knowing what I wanted helped but I didn't feel disrespected at all......quite the opposite! For me, customer respect is paramount. If you are in the market for a Jeep in Ottawa, consider seeing Gus at Southbank! On the finance side, Sharon was also wonderful. I recommend her to anyone. She was so professional and helpful and made sure we got the best financing arrangement possible to fit our needs. Again, all of our questions were answered promptly and completely. Everything was arranged in a timely manner and when I went to pick up my new Jeep, everything was ready to go! I would definitely deal with Southbank again! More

New Purchase I had a great experience with Prince and his professionalism, he got me what I wanted and any issues I had he was prompt to have them resolved. He was I had a great experience with Prince and his professionalism, he got me what I wanted and any issues I had he was prompt to have them resolved. He was very courteous. I thank him for everything and look forward to working with him again in the future for my next purchase. I would recommended him and Southbank for to any friends looking to purchase a new vehicle. More