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Southbank Dodge Chrysler LTD
Ottawa, ON
2,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,035 Reviews of Southbank Dodge Chrysler LTD
May 08, 2017
Another excellent service! I brought my car in to have my breaks/rotors replaced. Prior to going in I had made a few phone calls to service and spoke with Guy who answered all I brought my car in to have my breaks/rotors replaced. Prior to going in I had made a few phone calls to service and spoke with Guy who answered all my questions and did everything he could to get me the best parts at a decent price. The work was done in a reasonable amount of time by Alistair, who happily took a few minutes to show me what he was up to with the breaks. Everyone in the service department is so nice! They brought me into garage where they showed me what they were doing and why and explained everything. They all have great smiles (real smiles) and treat you like a person and not a number or a paycheck. I could go on and on but, it's enough to say that they all go the distance to take care of their customers. More
by LSC200
Employees Worked With
Guy (Service Advisor) - five stars!, Allistair (Mechanic) - also five stars!, Madeleine O'Neil, Dean Martin, Daniel O'Neil
May 05, 2017
HISTORY 2011 TO 2017 STAN &BILL& I WORKED ON 3 DEALS WE WORKED WELL TOGETHER AND THEY WILL BE MY GO TO TEAM.ESPECIALLY SINCE I USED THESE VEHICLES FOR BUSINESS STAN &BILL& I WORKED ON 3 DEALS WE WORKED WELL TOGETHER AND THEY WILL BE MY GO TO TEAM.ESPECIALLY SINCE I USED THESE VEHICLES FOR BUSINESS More
by DRIVER 946
Employees Worked With
Stan Noble, Bill Morrison, Dean Martin
May 04, 2017
sales person was friendly and not aggressive Love the feel of south bank dodge everyone seems friendly and professional . Hasan Wahbeh greeted us as soon as we walked in and the time we spent neg Love the feel of south bank dodge everyone seems friendly and professional . Hasan Wahbeh greeted us as soon as we walked in and the time we spent negotiating and test driving was fun and not stressful for us 😄 More
by Ursi
Employees Worked With
Hasan wahbeh and Ivan (finance)
May 03, 2017
return for great service I gave Southbank a 5!!! Stan is the greatest sales person, he will make it happen! He asked what my goal was, and poof!! Done! I have purchased a v I gave Southbank a 5!!! Stan is the greatest sales person, he will make it happen! He asked what my goal was, and poof!! Done! I have purchased a van that I will be able to put my son accessible seating in. We have a Bruno seat that will be installed the new Caravan. I have recommended my parents to check it out... More
by Connie 2017
Employees Worked With
Stan Noble
May 02, 2017
What Redfox Petawawa said - Amazing! I'm the friend in Redfox's review - and I concur with everything he said. I had a terrible experience in Pembroke - and so was prepared for another d I'm the friend in Redfox's review - and I concur with everything he said. I had a terrible experience in Pembroke - and so was prepared for another disappointment. I was wrong - Brandon and Bruce were attentive and informative and - the part that impressed me the most - they realized that I needed to make the decision in my own time. No pressure. So 2 days later, despite Brandon's old sad chairs, I was back - and purchased a 2017 Wrangler Sahara Unlimited that day. Thank you Brandon, Bruce and Ivan. I love my new Jeep - and I have already recommended you to family and friends! More
by TJ
Employees Worked With
Ivan Zechel, Brandon Dallaire, Bruce Cameron
May 01, 2017
Terrible experience Bought a used van as the outcome of a car accident and written off car. Went to pick up van and was shown a dent on trunk with rust spot at that momen Bought a used van as the outcome of a car accident and written off car. Went to pick up van and was shown a dent on trunk with rust spot at that moment of taking it home! Dealing with people to get answers has been weeks with nothing solved! Never will go there again. More
by Fourboys
Employees Worked With
Clayton Chenier, Christopher Desjardins, Rawad (Robbie) El-Khouri
April 28, 2017
Service The service team was very accommodating with the shuttle drop-off and pick-up. Work was finished in the timeframe discussed. Much appreciated guys/g The service team was very accommodating with the shuttle drop-off and pick-up. Work was finished in the timeframe discussed. Much appreciated guys/gals. More
by David
Employees Worked With
Richard Gagnon, Madeleine O'Neil, Daniel O'Neil
April 26, 2017
YAY ! Extreme Back Road Accessibility ! Once again the staff at Southbank Dodge succeeded in fulfilling our very specific requirements for our vehicle purchase ; going to great and very unex Once again the staff at Southbank Dodge succeeded in fulfilling our very specific requirements for our vehicle purchase ; going to great and very unexpected lengths to assure our overall satisfaction and vehicle needs were fully met ....... By working their " magic " , Stan Noble , Paul Curry and Christopher Desjardins made it possible for two very happy seniors to tour the extreme back roads in their new Jeep Wrangler....... More
by cameraguy
Employees Worked With
Richard Gagnon ..... Service, Stan Noble, Christopher Desjardins, Paul Curry
April 24, 2017
AMAZING AMAZING AMAZING Experience !!!! After a disappointing experience at a local Pembroke Jeep Dealer, my friend and I went to Southbank Dodge Jeep. I purchased my original 2010 Jeep Wra After a disappointing experience at a local Pembroke Jeep Dealer, my friend and I went to Southbank Dodge Jeep. I purchased my original 2010 Jeep Wrangler Sahara Unlimited from them and was completely satisfied. Brandon and Bruce were amazing to talk with and make a deal with. They were attentive and personable. My friend also got the information she needed to help her make a new vehicle decision without feeling any pressure from either Brandon or Bruce. Likewise Christopher was professional, personable and very knowledgeable without being "pushy". Two days after I purchased my new 2017 Wrangler Sahara Unlimited my friend came back with me and she purchased her own 2017 Wrangle Sahara Unlimited! That's just how great the buying experience was for us! We picked up our new vehicles on Saturday April 22nd and couldn't have been happier. Thank You Brandon, Bruce and SouthBank Dodge. We'll be back! More
by Redfox Petawawa
Employees Worked With
Brandon Dallaire, Bruce Cameron, Christopher Desjardins
April 23, 2017
Respect and work towards meeting family needs Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but we have two children with unique developmental disabilities. In our new Grand Caravan STX we no longer need to put up a barrier between the front and rear seats as in the bucket seats my teen who is non verbal can no longer pull my arms to get my attention while I am driving. There is room to store a manual wheelchair behind the third row seats. The DVD player and side windows that can be lowered make it more pleasant for him when stop to make errands in places where he needs to wait in the van due to mobility or sensory input issues at those locations. The hands free cell phone option ensures that I don't miss calls from medical professionals that can be difficult to reach if I need to call them back. My wife who sits in the back with my son to care for him is much more comfortable in a bucket seat and has her own environment temperature controls. The tinted windows help minimize sensory input issues with bright light. From a driver perspective the backup camera really helps as the wheelchair obstructs my view when backing up. The automatic sun visor makes not having to adjust the mirror a nice feature. For some families extra options are just a luxury but to our family they really make a difference. I would go as far as to say they improve the lives of our special needs children. I am grateful for the combined effort of their team that made this purchase possible. More
by SpecialNeedsDaddy
Employees Worked With
Patrick Butler Jr Jr, Bruce Cameron, Christopher Desjardins, Jesse Gelineau, Gerardo Ortega
