Southbank Dodge Chrysler LTD
Ottawa, ON
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2,035 Reviews of Southbank Dodge Chrysler LTD
Amazing experience! I had a great experience here with Brandon. I had trouble with several other dealers, with no luck finding a truck. I have a good buddy who works with I had a great experience here with Brandon. I had trouble with several other dealers, with no luck finding a truck. I have a good buddy who works with dodge and he beats the trouble I was having. He sent me to Brandon, with the best deal I had gotten from anyone. Everyone was very professional and helpful. Great atmosphere in the dealership. Hasan dealt with my trade/convenience deal selling my car and did a fantastic job. If I had any concerns or questions, he was always there to help. Loved it. I was so excited to pick up my brand new Eco diesel ram, I think I was annoying my wife at home. Been driving it for 2 days now, and I can't get enough of it. Thanks southbank! More
Amazing service with no pressure very happy Excellent service was fast and efficient if u go you must see Stan he will make you feel comfortable from the first moment no pressure and really take Excellent service was fast and efficient if u go you must see Stan he will make you feel comfortable from the first moment no pressure and really takes care of his customers. Left there with better then what we expected. Very very happy More
Sales Rep Jeannie had a good knowledge of the Journey and was very pleasant to deal with. The business manager got us a deal within our budget and we are plea Jeannie had a good knowledge of the Journey and was very pleasant to deal with. The business manager got us a deal within our budget and we are pleased with our purchase. More
Close but no cigar:-) Customer services was great, Jeannie was very helpful and not overly intrusive. She was helpful and understanding, as was her manager and the other st Customer services was great, Jeannie was very helpful and not overly intrusive. She was helpful and understanding, as was her manager and the other staff I dealt with. However, in terms of the used car I was looking at, it was priced about 3K+ over market with other complications that made it hard to commit. More
New Truck Purchase We had excellent service at Southbank Dodge. They gave us the exact price we were expecting for our trade in. They helped us decide what we needed a We had excellent service at Southbank Dodge. They gave us the exact price we were expecting for our trade in. They helped us decide what we needed and didn't need. They treated us like family. We love Southbank Dodge!!! More
Excellent experience! I went into Southbank after having a bad experience with another dealership (no names mentioned but... lets just say it rhymes with Milawri)... Megan I went into Southbank after having a bad experience with another dealership (no names mentioned but... lets just say it rhymes with Milawri)... Megan was fantastic! She was helpful, responsive, and did a fantastic job getting me into a vehicle that checked-off all of my required boxes. Charbel in finance was also great to deal with - one aspect of his job is to sell you stuff... but he didn't push harder than was appropriate. I would recommend the dealership in general, and Megan in particular, to anyone looking to purchase a vehicle. More
Quality & excellent customer service I'm referring to the employee Jecris Bautista for extending his excellent customer service and giving satisfaction of our needed vehicle. He assisted I'm referring to the employee Jecris Bautista for extending his excellent customer service and giving satisfaction of our needed vehicle. He assisted us all through the way in order to make the processing faster and easier even though we are in a far flung community. More
Very attentive, responsive and personable people On the sales, Megan and Wasfi (sorry if the spelling is wrong) were very responsive and attentive to details making sure I would get the right vehicle On the sales, Megan and Wasfi (sorry if the spelling is wrong) were very responsive and attentive to details making sure I would get the right vehicle for specific needs that I had. Negotiations, as always was very interesting, but they were very good at providing extras to sweeten the deal and facilitate my decision. On the finance/warranty side, Paul was extremely responsive and upfront on what I was getting. I appreciated his candor which gave my wife and I a feeling that we could trust this dealership. More
What is make a difference between dealership is a service Couple months ago I started looking for replacing my old minivan, my choice fell on Chrysler Pacifica Hybrid, I visited several dealerships, some of t Couple months ago I started looking for replacing my old minivan, my choice fell on Chrysler Pacifica Hybrid, I visited several dealerships, some of them was not interested to sale they just provided MSRP, some of them was too much pressure and push. When I came to Southbank dealership I met Jeannie, she established relaxing atmosphere for negotiations. In an end I got perfect deal which met my budget and expectation. More
Top notch....beginning to end! Our rating is directed specifically to our salesperson, Mike Thomas, who immediately put us at ease and patiently worked with us throughout the purch Our rating is directed specifically to our salesperson, Mike Thomas, who immediately put us at ease and patiently worked with us throughout the purchasing process. Mike was extremely knowledgeable, responding immediately and with clarity to all of our questions. He displayed a unique ability to relate to us effectively and, as a result, he established tremendous rapport and success in dealing with us. This was due to his natural friendliness and well developed social skills in addition to his positive and happy personality. In addition, he possesses an excellent sense of humour and, when appropriate, he shared a hearty laugh with us. Mike's patience and calm demeanour with us was instrumental in our decision to purchase a vehicle. He certainly was a wonderful ambassador for Southbank Dodge. As well, Hasan Wahbeh was very caring while he capably and conscientiously looked after the financial aspects of our purchase. He went out of his way on many occasions to fully and clearly clarify our questions. More