Southbank Dodge Chrysler LTD

Completely Rude Very rude to me. Didn't give me the time of day and major attitude. I will never buy from this dealership because of her tactics. Very rude to me. Didn't give me the time of day and major attitude. I will never buy from this dealership because of her tactics. More

the worst dealer in ottawa This dealer will do their best to xxxxyou out of your money they take forever to get parts in and then when the parts come in they don’t even have the This dealer will do their best to xxxxyou out of your money they take forever to get parts in and then when the parts come in they don’t even have the Freon to finish fixing the thing it’s a 2 year old truck it’s has been without ac for 3 mouth now and still not fixed they say they will call u and they never do this place is a xxxxing joke More

Pleasure to buy from SouthBank! We just bought a new Jeep Cherokee from Southbank. Moe was awesome to work with. His knowledge of the products was exceptional and he really helped us We just bought a new Jeep Cherokee from Southbank. Moe was awesome to work with. His knowledge of the products was exceptional and he really helped us get to know the car on our test drives. Moe set us up with Ernesto to finalize our deal since Moe was out of the office the evening we came in and Ernesto made the buying process straight-forward and fair. We wanted a colour that SouthBank didn't have. No problem! Ernesto and team made sure they got just what we wanted. Rami in finance gave us all our options for extended warranty, etc. and set up the 0% financing. Very easy to work with. When we picked up the car, it was ready to go, Moe transferred our license plates from the trade, gave us a final orientation of the Jeep and we were on our way. Unfortunately, we got halfway home and found that the sun roof was stuck (we found out later it needed a recalibration procedure). We called Moe and he instructed us to head back in. When we got there, Moe wasn't immediately available but we met Kyle in the parking lot and he went above and beyond to help us out and get a service technician out to correct the problem. Top marks, Kyle! Everyone was a pleasure to work with and we wouldn't hesitate to recommend Southbank to anyone! More

Best experience I just bought my 2015 Dodge Dart and I had the best experience ever with this car dealership. My experience started with Kathy Stack. She was very he I just bought my 2015 Dodge Dart and I had the best experience ever with this car dealership. My experience started with Kathy Stack. She was very helpful from the beginning and she knew how to get the perfect person to help me find the car that I needed. Kathy took the time to meet me when I picked up my car. I was put in hands of Paul Curry and Brian Valta. Paul and Brian asked all the right questions and they new what used car would be the one for me. They went out of there way make my buying a car the best experience. They treated me like I was a member of their family. I felt comfortable and secure with their services. Since I lived in Gatineau, Brian took the time and picked me up to view the car that I was interested in. Paul took time to explain the car and for the test drive. I knew this was the car I wanted and they made it happen. I was pre approved for a car so I just need to sign the contract. Thursday Brian picked me up from work in my car, I was on cloud nine. Brian had taking the time to set up for blue tooth and GPS. Paul and Brian made my experience an event to remember. I would recommend this caring team at SouthBank Dodge for your next car purchase. I am extremely happy with experience with all three of them and you can trust them. Again thank you More

Not impressed I ended up purchasing my vehicle at a different dealer. There were a few things that did not give me a warm and fuzzy feeling with the whole deal, so I ended up purchasing my vehicle at a different dealer. There were a few things that did not give me a warm and fuzzy feeling with the whole deal, so instead I decided for another dealer. More

Purchase of a car Excellent service. Very professional . They took time to explain all our concerns. We will definitely recommend this dealership to our friends. Than Excellent service. Very professional . They took time to explain all our concerns. We will definitely recommend this dealership to our friends. Thank you very much. More

Excellent gracious and efficient service! Moe Kadura (sales), Rami Elzabri (finance), and Jesse Gelineau are so knowledgeable and personable; each walked us patiently through all of our option Moe Kadura (sales), Rami Elzabri (finance), and Jesse Gelineau are so knowledgeable and personable; each walked us patiently through all of our options and we ended up with the best of all possible results. We'll be driving our new vehicle with complete peace of mind. Thanks, guys! More

A good start So after giving up on a closer dealership I went to Southbank simply because they had the top rated service rating on Dealerrating.com Turns out th So after giving up on a closer dealership I went to Southbank simply because they had the top rated service rating on Dealerrating.com Turns out that they have it for a reason. While their service people aren't as entertaining as the other place I was going, I suspect that's because they don't have to keep angry customers distracted and that's fine with me. They fixed my car in a timely fashion, gave me honest advice on some car problems, charged me a reasonable amount of money and I didn't have to keep going back to get them to do it right. Also, my shifter and steering wheel weren't filthy dirty when I picked the vehicle up. This type of service is harder to find than you would think. More