Southbank Dodge Chrysler LTD

Such an amazing experience I returned and bought another!! A few weeks ago I stepped into the most amazing car buying experience while purchasing our family's new 2018 caravan.. Brandon our salesmen was amazin A few weeks ago I stepped into the most amazing car buying experience while purchasing our family's new 2018 caravan.. Brandon our salesmen was amazing and worked like crazy to meet our demands. Now... 2 weeks or so later... figured I would try my luck again and sure enough Brandon and his team blew it out of the park yet again!! I cannot say it enough, the no pressure attitude and the willingness to offer you as many options possible to meet your needs really makes southbank dodge an amazing place to buy a car!! More

Good salesman and great service I was very pleased with the service I received at Southbank Dodge Chrysler. Mr. Stan Noble was very knowledgeable, pleasant and helpful. I would rec I was very pleased with the service I received at Southbank Dodge Chrysler. Mr. Stan Noble was very knowledgeable, pleasant and helpful. I would recommend his services to my family and friends. George Nelson More

Buying my new Jeep hassle free I typically hate or better yet detest going to a dealer. I found an advertised discount for a jeep at an out-of-town dealer and I decided to ask this I typically hate or better yet detest going to a dealer. I found an advertised discount for a jeep at an out-of-town dealer and I decided to ask this dealer is they would price match to save me a journey. No problem they said. Just bring in the advertisement. I went in and Robbie El-Khouri was my sales guy at Southbank dodge. Robbie was a refreshing change to the to any sales people I have dealt with in the past making my experience a super positive experience. Rami the Finance guy was pretty good too and was amazing to accommodate my request to have my new jeep ready to go the same day which I'm sure was a bit of extra effort. Love my new jeep and really happy with the no hassle no b.s. sales at Southbank. Cheers. More

Bought a Jeep Cherokee The service was very good, Justin was really nice, we had a good negociation for the vehicul, I am very please with my purchase. this is not the first The service was very good, Justin was really nice, we had a good negociation for the vehicul, I am very please with my purchase. this is not the first time we go to this dealer, and we always have a good service. thanks Justin. Chantal More

Made it easy to find a new vehicle Paul and Tyler were great for finding a new vehicle and keeping me in the loop. They got everything I wanted in the vehicle for a payment around my bu Paul and Tyler were great for finding a new vehicle and keeping me in the loop. They got everything I wanted in the vehicle for a payment around my budget and explained everything well More

Disappointed Overall We have bought two cars from Southbank and the cars are great the service personnel are great. So where’s the issues? Southbank is close to the mi We have bought two cars from Southbank and the cars are great the service personnel are great. So where’s the issues? Southbank is close to the military base and all of us are always recommending them, yet there are zero service or parts deals for members of the military. I am certain that I was told by my sales rep that we would have free storage on our winter wheels for the length of our posting to Ottawa, yet that is not the case and unfortunately it is not written into our sales agreement and that’s on me. But come on, charging for storage and install, and then telling me there’s no time to complete the recall that’s out? That’s bad business my friends. $140+ for a wheel change and storage is a bit high don’t you think? I could have easily stored in my shed and done them myself, but I thought it was part of our 2015 deal but no such luck. Went back and bought a 2018 JL though, and still didn’t complain. But I think it’s time you paid us back a bit. I was also disappointed I had to walk around the back to get my car, passing by a bunch of smoking employees swearing about this and that. Maybe drop it out front or park it near the front, or make a new smoking area nowhere near customers. How about giving military personnel 15 or 20% off parts and service to show you appreciate what we do, and especially appreciate us being customers and bringing new customers in. Again the personnel are great and Guy was especially helpful. More

Professional, FAST, easy going and fun to be around Southbank Dodge is by far the best dealership I have ever personally dealt with. They helped get my wife and I into 2 new vehicles when we thought for Southbank Dodge is by far the best dealership I have ever personally dealt with. They helped get my wife and I into 2 new vehicles when we thought for sure it wouldn’t be possible. I don’t know how they do it but if you have bad credit don’t worry they will work hard and fast to get you into something. I will for as long as I live in Ottawa go to Southbank for all my vehicle needs. Thank you Brandon for everything! More

They follow up On every single concern, they all took the extra step to rectify and ensure that purchasing from Southbank Dodge will be a repeated process. Even afte On every single concern, they all took the extra step to rectify and ensure that purchasing from Southbank Dodge will be a repeated process. Even after almost a full week, they reached out to ensure that we were happy. If we continue to receive this attention we will certainly return. Thanks. More

Amazing from start to finish!! We had an amazing experience at Southbank dodge. Not knowing what to expect and having shopped around at various other dealerships we were welcomed an We had an amazing experience at Southbank dodge. Not knowing what to expect and having shopped around at various other dealerships we were welcomed and made comfortable from the start. No pressure, excellent advice and guidance throughout the process!! Our salesmen seemed more like he was working for us then for the dealership and I must admit thats a first for me. We would highly recommend purchasing your next vehicle at southbank I will definatly return when it's time to upgrade to a new Ram ;) More