Signature Mazda

William and Mazda team are amazing! We want to thank William, Cristin, Kelly, Chris and all the people at Mazda Richmond auto mall for their professionalism, friendliness and effectivene We want to thank William, Cristin, Kelly, Chris and all the people at Mazda Richmond auto mall for their professionalism, friendliness and effectiveness. I am definitely recommending you all with my friends and family More

Excellent Very helpful respresentatiives, even without an appointment. It was a minor emergency. Ended up doing a full service, and solved other problems Als Very helpful respresentatiives, even without an appointment. It was a minor emergency. Ended up doing a full service, and solved other problems Also did the recall. Very thoughtful to have loaned me a car when I told them I needed it for my mother in law., very important. More

Yicks a check engine light issue I mentally prepared for that repair of a check engine light on a 2004 RX8 could be costly, however, the service technician walked me through the diagn I mentally prepared for that repair of a check engine light on a 2004 RX8 could be costly, however, the service technician walked me through the diagnostic process, offering to call if issue not found within the first hour, where they would need to spend more then a minimal quote I was given. Which did not happen. Issue found. Service Tech called and told me the issue with the cost of repair. Luckily it was just a replacement of a gas cap. I was extremely happy with the service, the price as it was as quoted, and with the sparkling clean car I picked up at the end of what could have been a very costly day. More

Great service! With an impatient baby in tow, Alice recognized we didn't have much time to spare. She made sure everything was in order prior to picking up my new ve With an impatient baby in tow, Alice recognized we didn't have much time to spare. She made sure everything was in order prior to picking up my new vehicle and we were in and out of the dealership in an hour! Thanks for the great service! More

Fantastic car purchasing experience from Donald Li at Signature Mazda! Just purchased a new 2017 CX-5 GT tech through Donald who offered a great deal that was not available at other deal from Donald Li at Signature Mazda! Just purchased a new 2017 CX-5 GT tech through Donald who offered a great deal that was not available at other dealers. Donald is very knowledgeable, responsive, and friendly. He answered my numerous emails and texts while we were waiting for our new car to arrive from Japan. Donald ensured all our extra accessories where installed and was very helpful with showing us the main features of the car upon pickup. We didn't have a car and we were going to take public transit to the Automall, but Donald insisted we take a taxi and he took care of the tab. Donald's customer service is above and beyond! Christopher Collins was very knowledgeable with informing us on all the protection plans available and which ones were the best for the money. Even though we didn't purchase a plan, there was no pressure and he wanted to provide the best protection for new investment. A very friendly guy! Our new 2017 CX-5 GT is great! Such a stylish, sporty, and luxurious ride in a sea of bland family SUV's. Growing up can be stylish too. :) More

Went to service our CX5 and walked out with a new Mazda 3. Our dealings with Alice Lee were very enjoyable. She was helpful and very quick in putting together information on the 2017 Mazda 3 we ended up purcha Our dealings with Alice Lee were very enjoyable. She was helpful and very quick in putting together information on the 2017 Mazda 3 we ended up purchasing. Very professional. More

Very friendly and efficient. They answered all our questions. We were given options on purchase or leasing. No pressure at all. We would shop here again and efficient. They answered all our questions. We were given options on purchase or leasing. No pressure at all. We would shop here again More

Had a good experience My wife and I bought a 2017 cx 5 a couple months ago. Donald Li was very helpful and knowledgable. He knows his vehicles as he went over and above des My wife and I bought a 2017 cx 5 a couple months ago. Donald Li was very helpful and knowledgable. He knows his vehicles as he went over and above describing the vehicle. He has been there and even now for whenever I have questions. So if you're needing someone to talk to. Talk to Donald. We had a good experience! More

Love my new Car! The team at the signature Mazda at Richmond Auto Mall made my very first car buying experience a great one! Michelle, William, Chris and the rest of t The team at the signature Mazda at Richmond Auto Mall made my very first car buying experience a great one! Michelle, William, Chris and the rest of the team were great and guided me well all the way till the end. They let us test drive the car three times :O!! and allowed me to take my time without any pressure to help me make the decision! Thank you everyone for your help. You were all great :) More

Justin Kim is your guy!! We were in the hunt to downsize vehicles and came upon Signature Mazda. Since we didn't know exactly what we wanted we purposely went at closing as to We were in the hunt to downsize vehicles and came upon Signature Mazda. Since we didn't know exactly what we wanted we purposely went at closing as to not waste anyone's time. Justin just happen to be still there and came out to help us. He was very gracious and didn't mind spending time with us even though it was a Friday night at closing! After an hour or so we left him with our wants and needs and within the hour of getting home he had some options for us. We agreed to meet the following morning and low and behold a deal was done and we couldn't be happier. Thank you Justin for making an otherwise stressful event seamless! Everyone there was very helpful and accommodating. I will recommend Signature Mazda and ion particular Justin to anyone who will listen! Thanks again!! More