Signature Mazda

Above and beyond This is the second time now with my current vehicle where staff from Signature Mazda came out to my home (45m away from the dealership) to pick up my This is the second time now with my current vehicle where staff from Signature Mazda came out to my home (45m away from the dealership) to pick up my car to bring in for service. I have been a customer of the Signature in Richmond Automall since 2012 when I purchased my Mazda 3. I will continue to conduct buisness with this dealership as I know what to expect when it comes to service. I have never felt jerked around and always have been giving the best pricing and service. Go see these guys they will treat you good! More

5 th Mazda for me over 25 years!!!! Buying a new car can be a daunting task as a single woman. I found signature Mazda and most importantly Simon my sales person , to be knowledgeable , Buying a new car can be a daunting task as a single woman. I found signature Mazda and most importantly Simon my sales person , to be knowledgeable , helpful and friendly making sure I got the best deal given my criteria! Love my new Mazda CX-5! More

Friendly and welcoming service team Always greeted with a smile and my vehicle is serviced in a timely manner. I like that there are stations to work at so I can come anytime and contin Always greeted with a smile and my vehicle is serviced in a timely manner. I like that there are stations to work at so I can come anytime and continue working, I don't need to wait for a weekend. Very convenient! More

Friendkly curteous service Staff made an attempt to meet all my needs for the car and my ride. It seemed expensive for a routine service. People were nice, but I see lots of tur Staff made an attempt to meet all my needs for the car and my ride. It seemed expensive for a routine service. People were nice, but I see lots of turnover, and I miss the regular guys that knew me and my car for all these past years. No one here seems to know me or remember me, although they were nice and polite. Service does not feel so personal and you get the feeling they don't erally know your car. Also the generic emails that tell me my car needs servicing tells me nothing about the actual needs of my car based on last visit. Your driver was fabulous! More

It was a great experience I had a pretty good deal with my dealer. Customer service is really good its a bit pricy but its really worth it i would recommend some of my friends I had a pretty good deal with my dealer. Customer service is really good its a bit pricy but its really worth it i would recommend some of my friends too to check out the new deals they have in the future More

Great service, friendly and knowledgeable Thank you Signature Mazda Richmond. I love my CX 3! And how supportive the team has been with my visits and being efficient for scheduled pick up Thank you Signature Mazda Richmond. I love my CX 3! And how supportive the team has been with my visits and being efficient for scheduled pick up More

Excellent experience This was my first time buying a car and Sara Cardona helped me through all the process of deciding for the car that suits me best and also went beyond This was my first time buying a car and Sara Cardona helped me through all the process of deciding for the car that suits me best and also went beyond with her services assistiing with the credit department. I really recommend going to this dealership to get a car. More

Knowledgeable & Proffessional Service Staff Went in for simple service work. Service staff listen and recommend work only that is required, and listen to customer questions and provide good advi Went in for simple service work. Service staff listen and recommend work only that is required, and listen to customer questions and provide good advice. More

EXTREMELY ENJOYABLE William and Kelly were great with Olga and I from start to finish. Good explanations and no pressure. Options clearly shown and detailed review of ve William and Kelly were great with Olga and I from start to finish. Good explanations and no pressure. Options clearly shown and detailed review of vehicle More

Great overall Went in for a regular $99 service for my 2014 Mazda 3, ended up being $615. Friendly staff, lots of waiting around though. It was supposed to take 2.5 Went in for a regular $99 service for my 2014 Mazda 3, ended up being $615. Friendly staff, lots of waiting around though. It was supposed to take 2.5 hours so I waited at Mazda. Ended up being 4 - 4.5 hours. The car wash wasn't perfect; it was kind of spotty. The vacuum seemed like it was done quickly. Overall good experience. More