
Signature Mazda
Richmond, BC
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2,003 Reviews of Signature Mazda
Fantastic experience A HUGE thanks to Alice, Alicia and Julia from Sales and Arash and Sean from the Service dept - these guys are the very best!!!!! They made our experie A HUGE thanks to Alice, Alicia and Julia from Sales and Arash and Sean from the Service dept - these guys are the very best!!!!! They made our experience even more special with their first class professionalism and obvious expertise - have already recommended them to friends and family! More
Large Service Job I have seen the service improve drastically over the past couple of years, thanks to the right hiring and culture change. The staff are friendly, comm I have seen the service improve drastically over the past couple of years, thanks to the right hiring and culture change. The staff are friendly, communicative and customer service oriented. I appreciated the willingness to match competitor pricing on snow tires, much appreciated. More
Busy, but felt I was looked after. They expected me. They got to work right away. Everyone seems to be working hard; and with a smile on their face. Clean and modern looking. They expected me. They got to work right away. Everyone seems to be working hard; and with a smile on their face. Clean and modern looking. More
Brake Job The service was good and speedier than I anticipated at a reasonable price. I was both dropped off at home and picked up by their driver. The service was good and speedier than I anticipated at a reasonable price. I was both dropped off at home and picked up by their driver. More
One good employee the rest were mediocre David in services was great. He was friendly, proactive and helpful. I came in for a service, left and had to come back because my check engine light David in services was great. He was friendly, proactive and helpful. I came in for a service, left and had to come back because my check engine light was on. He arranged for a service vehicle for me while my car gets diagnosed. I did not like the girl who took my appointment. She was abrupt and not helpful. When we came to the dealer and left, you had a lot of sales people lingering around and chichatting. There was a lot of clutter around the receptionist desk from take out lunch. More
Treat you like a VIP I’ve been coming to Signature for 15 years! I love it, the staff are so friendly and helpful, the service staff even know me by name, I always bring I’ve been coming to Signature for 15 years! I love it, the staff are so friendly and helpful, the service staff even know me by name, I always bring my car here for service and will be purchase my next car here when the time comes! More
Excellent service I am aways pleased when I return to Signature Mazda for serving my vehicle which I bought theee. I trust their expertise and I am pleased with the lev I am aways pleased when I return to Signature Mazda for serving my vehicle which I bought theee. I trust their expertise and I am pleased with the level of customer services hey I’ve always provided to me, without upselling unnecessary services. More
Great experience This was hands down the best experience I’ve had buying a car for a dealership. The staff we delat with (Sara & Julia) were nothing but a pleasure. It This was hands down the best experience I’ve had buying a car for a dealership. The staff we delat with (Sara & Julia) were nothing but a pleasure. It was a drama free and hassle free purchase. More
Excellent service Everything was done as promised and expected and on time on a very busy day. Service needs were explained clearly, and I didn't feel pressured to agre Everything was done as promised and expected and on time on a very busy day. Service needs were explained clearly, and I didn't feel pressured to agree to optional service which I didn't need at the time. More
Warranty recall service Professional staff. Overall a pleasant experience especially the shuttle service and driver John. Also, the fresh coffee service was most appr Professional staff. Overall a pleasant experience especially the shuttle service and driver John. Also, the fresh coffee service was most appreciated. I would recommend Signature Mazda. Thank you. More