Sherwood Park Volkswagen

Friendly knowledgeable staff ! ! Always walk away knowing my Car is in good hands 🙂Thank you ! Always walk away knowing my Car is in good hands 🙂Thank you More

We had an amazing experience at Sherwood Park VW from start to finish. Amritpal in sales took the time to walk us through all the trim levels and helped us find the right fit for our needs. He was extrem start to finish. Amritpal in sales took the time to walk us through all the trim levels and helped us find the right fit for our needs. He was extremely knowledgeable, especially when it came to leasing options, and never made us feel rushed. Asma in finance was equally wonderful — she clearly explained the financing process and made sure we felt fully informed and confident in our decision. The entire team went above and beyond, even having the vehicle ready a day early for pickup. At delivery, Amritpal took the time to go over all the vehicle’s features and made sure we were comfortable before leaving. We truly felt taken care of throughout the entire process. We 100% recommend Sherwood Park VW and their fantastic staff and will absolutely be returning for future vehicle purchases. More

Yes they were very informative however the wait was a long time I was told they were behind however I was there for my 10:30 am appt and was not out of there till before 4 pm. The Service lady was very long time I was told they were behind however I was there for my 10:30 am appt and was not out of there till before 4 pm. The Service lady was very good with me and my frustration. More

Excellent experience overall. I'm from saskatchewan and everyone made the long distance deal very easy. No surprises. Asma and Antonio were great I'm from saskatchewan and everyone made the long distance deal very easy. No surprises. Asma and Antonio were great More

Brad Larson and his team are the best in the city. I would recommend this business to everyone. I live in Edmonton but the drive is well worth it. They take excellent care of their customers. I would recommend this business to everyone. I live in Edmonton but the drive is well worth it. They take excellent care of their customers. More

Very friendly and professional ,good job good service and great location for me I am satisfied and great location for me I am satisfied More

The salesman, Blake, was very personable and helpful and had decent knowledge of the vehicle. I was looking to buy. The financing staff was equally helpful. had decent knowledge of the vehicle. I was looking to buy. The financing staff was equally helpful. More

Terrible dealership had us sign a bill of sale before deal complete. We told them no extended warranty but disguise as lower interest rate. Tried to cancel deal next day but refused. Car was in Ontario deal complete. We told them no extended warranty but disguise as lower interest rate. Tried to cancel deal next day but refused. Car was in Ontario when delivered had 3,000 extra kms. Didn't get the paper work until car delivered the following week. Parts department is just as bad. Ordered a spare key told it would be 5-7 days. At day 17 I told them I wanted to cancel and get our money back but told no can do. Thats seems the way this dealership works. Buyer beware. More

Third party booking is terrible, say you are booked and ends up you are not. Service once there was terrible they forgot my vehicle was there and worked on it a week later. The day we were due to return! T ends up you are not. Service once there was terrible they forgot my vehicle was there and worked on it a week later. The day we were due to return! Trying to communicate with dealer was so hard! More

I travelled 5. 5 hours to purchase a vehicle here. The sales team was excellent. Don’t have a negative thing to say. My concern was with the finance department. 5 hours to purchase a vehicle here. The sales team was excellent. Don’t have a negative thing to say. My concern was with the finance department. First, some of the documentation was wrong (the letter said 2025 instead of 2026 vehicle) which caused issues with my insurance. For my last vehicle, they had documented that my M3 coating would be replaced because of THEIR error. As I live so far away, I wasn’t able to have that done so requested it for the new vehicle. The finance director wouldn’t allow that and wouldn’t tell me that themself. Instead, they had one of their new employees deliver their decision. Incredibly disappointing. They said if I was ever in town, they’d clean my vehicle. More