Sherwood Park Volkswagen

The staff at Sherwood Volkswagen were very kind and respectful while we decided on our purchase. Gave us the information on what we were looking for and were not pushy at all compared to previous deale respectful while we decided on our purchase. Gave us the information on what we were looking for and were not pushy at all compared to previous dealerships we’ve purchased thru. It made purchasing a new vehicle a lot less stressful. Thank you Sherwood Volkswagen, keep up the good work. More

Service department gets things wrong a lot. Have lost tires in storage. Invited me in for recalls only not to be ready for me. Have lost tires in storage. Invited me in for recalls only not to be ready for me. More

Excellent customer service, and knowledgeable staff. Service advisor Jeff was extremely welcoming and helpful. Thank you Service advisor Jeff was extremely welcoming and helpful. Thank you More

Very nice sales Luka and Jeff, for their clear explanation about the vehicles function. I also appreciate Jean from Finance for during the finance process. explanation about the vehicles function. I also appreciate Jean from Finance for during the finance process. More

Very friendly greeting and great service. Great coffee in the customer lounge. Always clean and tidy. Great coffee in the customer lounge. Always clean and tidy. More

The best place by far to buy a car, everyone is extremely friendly, especially Emily and Mitchell! Thank you so much guys!! friendly, especially Emily and Mitchell! Thank you so much guys!! More

Always pleasant. Never disappoints. I love this VW dealership. Everyone is amazing! Parts manager always get me what I need, and the service department is always kind Never disappoints. I love this VW dealership. Everyone is amazing! Parts manager always get me what I need, and the service department is always kind and accommodating! More

SPV has the best service department I’ve ever experienced. I never have to wait to speak to anyone, they always have a loaner for me to drive. My car is washed when I pick it up. Even though I ha experienced. I never have to wait to speak to anyone, they always have a loaner for me to drive. My car is washed when I pick it up. Even though I have to drive 20 mins each way cause I don’t live in Sherwood Park, it is worth it for the service received. I will probably never drive anything but a VW More

Not very transparent until they’ve already started work. At that point you’re expected to pay for things they can say won’t be covered under warranty, even the extensive warranty. Very rude and combative wh At that point you’re expected to pay for things they can say won’t be covered under warranty, even the extensive warranty. Very rude and combative when trying to ask questions as well. I’m starting to really regret my purchase of a VW. The salesmen and accountants will say anything to get you in the car and sell you the warranty and then once you’re locked in the service side does their best to go through the loop holes. The ultimate over promise under deliver. I’d highly recommend shopping elsewhere if you’re in the market for a new vehicle More

Peter was accommodating, helpful, pleasant and knowledgeable. Mitchell did a great job explaining the financial end of our purchase. He was accommodating, pleasant , knowledgeable and helpful. knowledgeable. Mitchell did a great job explaining the financial end of our purchase. He was accommodating, pleasant , knowledgeable and helpful. More