Sherwood Park Volkswagen

Advice from Management was inadequate for the problem of the service in 2019, especially since there was two other vehicles with the same issue in the shop! the service in 2019, especially since there was two other vehicles with the same issue in the shop! More

Absolute brutal service when I took my new atlas into the dealership for an oil change. Took all day, had to call them 3 times to see when it was finished. Then when I picked it up they said they washed it. dealership for an oil change. Took all day, had to call them 3 times to see when it was finished. Then when I picked it up they said they washed it. It was more dirtier than I brought it. Garbage service, manager took 3 days to call me back. Did nothing for us. We bought the atlas there as well and the sales guy and finance manager were great. But the service department is a joke. More

Very pleasant to deal with especially my salesman he was very patient and informative, a great guy! very patient and informative, a great guy! More

Very professional sales men the car was clean and full of gas and ready to go on time. Very good experience. gas and ready to go on time. Very good experience. More

Daylan was very personable and worked with my wife and I to give us a great deal on a 2016 volkswagen tiguan. He was even willing to stay late as we had shown up at the time of closing on a Friday. Can't sp to give us a great deal on a 2016 volkswagen tiguan. He was even willing to stay late as we had shown up at the time of closing on a Friday. Can't speak highly enough of our experience with him. On the financial side, Asma was very professional and friendly making for a seemless process in purchasing the vehicle. Will definitely recommend this dealership to any of my friends and family in the future. Thank you once again for everything everyone at the dealership. More

As much as I would like to leave a good review, I'm extremely disappointed that the salespeople, including the managers, are just sleazy people that only care about quick sales. They do not care about extremely disappointed that the salespeople, including the managers, are just sleazy people that only care about quick sales. They do not care about customers at all. I would not recommend this dealership (Sh.Pk VW). They hid a big damage on a used vehicle they were selling. It was not mentioned to us, and we only found out about the damage after the purchase. (Big expensive lesson for us!) The damage should've been mentioned on the disclosure document. We contacted the dealership, and received no reply, no acknowledgement at all. After the sale, they will ignore you. We reported the issue to the AMVIC as well, and of course they ignore the issue as well. They work with the dealership. Do not buy used vehicles from this dealership. They will scam you! PS: I should mention that the salesperson messaged me the day after the sale, and asked for a 5-star review, so they could get additional $100 in tips from their managers. But they won't reply to my email... Shady, sleazy humans! More

We were totally amazed at how nice and easy everything went on the purchase of our 2024 Atlas Exculine SUV. Our salesman, Peter, was very helpful and knowledgeable. The finance department, Asma, explained went on the purchase of our 2024 Atlas Exculine SUV. Our salesman, Peter, was very helpful and knowledgeable. The finance department, Asma, explained all the paper work in understandable words. Over all this has to be the best dealership in Sherwood Park. It’s even worth the drive from Edmonton. More

Mickey was very good to deal with. I would not hesitate to reach out to him for all my Volkswagen needs. Super happy with our new Atlas. I would not hesitate to reach out to him for all my Volkswagen needs. Super happy with our new Atlas. More

Very please on all areas of the outcome of our visit. Mickey was very informative with the knowledge of your vehicles. Not pushy at all and good follow up with any questions that we asked. Jean was very Mickey was very informative with the knowledge of your vehicles. Not pushy at all and good follow up with any questions that we asked. Jean was very helpful also More

Very professional No push No pressure A very nice selection on the lot I enjoyed the experience. selection on the lot I enjoyed the experience. More