Sherwood Park Volkswagen

I subtracted a star for each issue I had with this dealer and arrived at 2 star rating. 1) the vehicle I purchased came with only winter tires, this was in July, I would appreciate having that brought to m and arrived at 2 star rating. 1) the vehicle I purchased came with only winter tires, this was in July, I would appreciate having that brought to my attention. I mentioned it afterwards but the dealer was indifferent to it. 2)I was shown technical inspection just performed on my vehicle, everything was passed. However when I took my vehicle to have tires changed ( Canadian tire) I was told it needs break job immediately, took it to a second shop (kal tire) for wheels alignment and was told the same thing needs breaks ASAP, pads are making less than 50% contacts with rotors. So I took it back to dealer I was told that breaks are acceptable. I was told I’ll get a call back from a manager which never happened. 3) I was told I must buy $800 warranty for keyfob, and that everyone has to buy one, non negotiable. when I picked up my vehicle it came with a damaged keyfob. seemed a bid shady. Dealing with finance was the only positive experience there. More

I recently visited VW Sherwood Park to look into buying an Audi Q8, and I had such a great experience. The whole team was welcoming and professional, and I never felt rushed or pressured. A special thanks an Audi Q8, and I had such a great experience. The whole team was welcoming and professional, and I never felt rushed or pressured. A special thanks to Fred and Rana do dad, they were both incredibly patient, gave me all the time I needed to make the right decision, and answered every question clearly. Their friendly approach made the process smooth and stress-free. I highly recommend VW Sherwood Park and especially Fred and Rana if you're looking for a vehicle and want to feel supported every step of the way! More

Our salesman,Dalyn was fantastic. Very friendly and knowledgable.The whole buying process was easy and stress free. Would highly recommend. Very friendly and knowledgable.The whole buying process was easy and stress free. Would highly recommend. More

Very pleased with the customer service the quick response to her, my questions and overall personable staff to her, my questions and overall personable staff More

Amazing people to deal with, got us in our new car as painless as possible! painless as possible! More

Emily was very professional and great to deal with. Graham went above and beyond to make the deal work for what I wanted, I would highly recommend this dealership to anyone who is looking for a new or Graham went above and beyond to make the deal work for what I wanted, I would highly recommend this dealership to anyone who is looking for a new or used vw More

Extremely happy with the sales and finance departments. Great customer service and public relation. A wonderful outcome for us. Great customer service and public relation. A wonderful outcome for us. More

Grear customer service from Peter. Found the vehicle I was looking for and the deal was done on the same day. Picked up the car 3 days later. Found the vehicle I was looking for and the deal was done on the same day. Picked up the car 3 days later. More

Very helpful staff. . Had Emily as salesperson and she was fabulous. Asma helped in financing and she was akso grwat! . Had Emily as salesperson and she was fabulous. Asma helped in financing and she was akso grwat! More

Amazing staff from start to finish! Emily was great to deal with and was always available for a text when I had questions. So far living my 2025 Atlas Sport Emily was great to deal with and was always available for a text when I had questions. So far living my 2025 Atlas Sport More