Sherwood Park Volkswagen

Win win deal in my new Atlas I had the option of visiting several dealerships. The Sherwood park VW team were forth coming on my needs. I saw no need to hunt any further. They pat I had the option of visiting several dealerships. The Sherwood park VW team were forth coming on my needs. I saw no need to hunt any further. They patiently waited for me to address any doubt. After a couple of weeks, I had my new execline delivered to me and we are loving it! More

Very satisfied After shopping around for a Golf R I found Alex at Sherwood Park Volkswagen to be one of the most helpful and easiest to deal with. My purchase experi After shopping around for a Golf R I found Alex at Sherwood Park Volkswagen to be one of the most helpful and easiest to deal with. My purchase experience was fantastic and I am very happy with my car. More

Pleasantly Surprised I have often heard horror stories about buying your first car, but Chris really made it so easy for me. I'm not very confrontational so pushy salesmen I have often heard horror stories about buying your first car, but Chris really made it so easy for me. I'm not very confrontational so pushy salesmen scare me, but Chris was very calm, made sure that everything I asked for was provided without hesitation, and was constantly happy. He was very prompt with his responses, as we worked primarily through email, which is something that I had not experienced with the other companies I contacted. Thank you, Chris, for making buying my first car so easy and stress-free~ More

Great Buying Experience We met Rod at the Auto Show in the Spring and sat in the new Atlas they had on display. Ended up going back to Sherwood Park VW for a test drive and We met Rod at the Auto Show in the Spring and sat in the new Atlas they had on display. Ended up going back to Sherwood Park VW for a test drive and eventual purchase. Rod was very helpful with a "no pressure" approach. He was very knowledgeable on the new model and helpful with answering our many questions. Interaction with Anderson, the General Sales Manager was also very positive. He took a direct interest in ensuring our needs were met. Hopefully the service end of the dealership is as positive as the sales end. More

Fast quick and painless After trying to buy a car at one dealership that meet me with shady and underhand tactics at every turn I left and came to sherwood. Best idea yet, ch After trying to buy a car at one dealership that meet me with shady and underhand tactics at every turn I left and came to sherwood. Best idea yet, chris and the sherwood team where open and honest about everything I was buying. Not once during this whole process did they try to push anything extra on me, with them it was "this is what it is, this is what it does, do you want it?" And if i said no that was the end of it. All and all I would recommend going to chris and the sherwood team for all your VW needs. More

Amazing service! Amazing service from Josh and his entire support team. We drive past two other Volkswagen dealers on the way to this one and will continue to make Amazing service from Josh and his entire support team. We drive past two other Volkswagen dealers on the way to this one and will continue to make the extra drive to visit this team. Josh's communication and ability to work hard to find something that would work for my high demands was amazing. Top notch communication and supportive throughout the entire process. Josh, Moe, Anderson, and Sharon all deserve props! Seriously great service! More

Great Experience Sherwood Park Volkswagen is a beautiful new dealership and Chris Roberts was a great, extremely professional, yet laid back guy. Explained everything Sherwood Park Volkswagen is a beautiful new dealership and Chris Roberts was a great, extremely professional, yet laid back guy. Explained everything we needed to know about the vehicle and presented options but did not push extras and things that weren't within the description of what I was looking for. I would recommend Chris to anyone and look forward to buying another vehicle from him in the future. Anderson also took care of us on the numbers side of the deal and was similarly professional yet laid back and didn't push. He was transparent and fair, which was appreciated. Most enjoyable experience at a dealership in a long time. More

Honest and friendly When Josh Luyimbazi found out I was looking for a new(ish) vehicle, he kept his eyes open for something that suited my wants and price range. I was sh When Josh Luyimbazi found out I was looking for a new(ish) vehicle, he kept his eyes open for something that suited my wants and price range. I was shown a good selection of vehicles and he was knowledgeable and honest about the vehicle history which I greatly appreciated. There was no pressure to buy, and even when I added a couple of days to my few days to think about it,, he was totally fine with it. When I was ready to buy, Josh made sure everything was in order from the paperwork to the car detailing. He went through everything on the car with me, and if I had any questions even after driving it off the lot, I could still call him. Josh is a friendly, honest guy with a great smile! Thanks Josh! More

Mike - The Best Customer Service Mike really went above and beyond for our service. He helped negotiate a fair price and kept in touch throughout the whole process. I would recommend Mike really went above and beyond for our service. He helped negotiate a fair price and kept in touch throughout the whole process. I would recommend dealing with him if someone decides to purchase from Sherwood Volkswagen. I was called and told I had to put my $1000 deposit on the vehicle, which was apparently a miscommunication through staff. The issue was solved otherwise I would have bought elsewhere. I was disappointed that the paperwork wasn't provided to me in advance as I was told to enable me to get insurance, so they had to give me a dealer plate. The gas tank was not filled when I picked it up, I had to go back to the dealership area to receive my full tank as promised. I had to bring my vehicle in 5 days after I bought it to fix the licence plate light. I also had to return to the dealership at that time to sign a new contract with a new payement date, because it was not noticed that my vehicle payment date was out of the 21 day window and was on day 22 (had I known about the 21 day window I would have chose a date within the 21 days). More

Great experience. With a knowledgable and helpful staff this was a great dealership to deal with . Everybody I dealt with was friendly and accessible . I'm enjoying my With a knowledgable and helpful staff this was a great dealership to deal with . Everybody I dealt with was friendly and accessible . I'm enjoying my new ride . More