Sherwood Park Volkswagen

Stay Away This dealership is brutal. Got in touch win them on a offer with an agent who was rude and condescending. The next day the Sales Manager Steve Molinel This dealership is brutal. Got in touch win them on a offer with an agent who was rude and condescending. The next day the Sales Manager Steve Molinelli reached out to me by email apologizing for the poor service I had received and asked to make it right and agreed on a price and said I could come pick it up Monday. I call today to send him proof that I had the bank draft and he tells me it's sold and off the lot. What a joke. Brutal service. Salespeople have a reputations for being low life xxxx and Volkswagens dishonesty has caught up to them as well but these guys take it to a new low. Never deal with these guys. More

Customer service exceeded my expectations! My husband & I experienced exceptional customer service from the very moment we drove onto the lot. I had been to the new dealership before to enquire My husband & I experienced exceptional customer service from the very moment we drove onto the lot. I had been to the new dealership before to enquire about parts but this time we were in the market to trade in our VW Tiguan for something fun yet functional. Lyndon Dominey helped steer us to a Golf GTi by listening & working with us in a courteous manner. At no time did I feel rushed or trivialized as I asked questions. And let's not forget about Danielle in Finance. I found her demeanour to be genuine & up beat. So much so, I could see myself stopping by to say hello on my next service appointment. Thank you Sherwood Park Volkswagen for making the purchasing process so relaxed and enjoyable. More

This has been by far the best car buying experience I was so scared and skeptical going into the dealership. I actually drove through the lot several times at night so I didnt have to speak to anyone. I I was so scared and skeptical going into the dealership. I actually drove through the lot several times at night so I didnt have to speak to anyone. I finally got the courage to go in and inquire about a few vehicles I was interested in. I have NEVER been greeted so genuinly and treated like a human at a dealership before. I have always felt so much pressure and felt stressed to buy. This experience has left me wanting to visit this dealership on a regular basis. I can write a novel but I wont bore everyone. But, I will tell you that I bought a vehicle today and am so happy I did so. Lyndon (spelling), Josh, Danielle and the general manager (sorry, cannot remember all names) were all VERY friendly and professional. More

Professional and a great experience The Sherwood Park VW team was very welcoming and there to help. I had reached out online to inquire about a 2012 Audi S4. Raoul immediately replied to The Sherwood Park VW team was very welcoming and there to help. I had reached out online to inquire about a 2012 Audi S4. Raoul immediately replied to my interest in this vehicle within minutes. I had come into the dealership that same morning to see the vehicle and it was all ready for me to look at. Raoul and the team gave me all the information I needed and an unforgettable test drive that connected me with my new car. My buying experience was above excellence and I still enjoy the services that they have provided me after my purchase. Absolutely love my new car and I look forward to maintaining a relationship with Sherwood Park VW. More

Great Experience! My husband and I recently bought a 2017 Tiguan from Sherwood Park Volkswagon. We had our six month old daughter with us and from the moment we arrived My husband and I recently bought a 2017 Tiguan from Sherwood Park Volkswagon. We had our six month old daughter with us and from the moment we arrived, we were impressed with the welcoming atmosphere and how family friendly everyone at VW Sherwood Park was. We worked closely with Raoul Bhardwaj throughout the purchasing process of our Tiguan and we couldn't have been happier. Raoul was very friendly, knowledgable and truly listened to what we wanted. He made suggestions based on what we told him we were looking for and what would be best for our family. He was extremely accommodating and patient with everything, including letting my husband and I go on separate test drives because we had our infant daughter with us. He also helped me carry her around the dealership in her carseat, while my husband went for his test drive - so kind. He was accessible via text or phone and made us a priority anytime we stopped in to the dealership. His knowledge of VW vehicles made us confident we were dealing with someone who truly believed in selling a quality product vs. meeting sale quotas. We feel confident in recommending Raoul to anyone looking to purchase a VW or inquire about one. Thank-you Raoul and VW Sherwood Park for making us feel like we were working with everyday people who truly believe in selling great vehicles. More

"JA JA JA" "YAH YAH YAH" The people at this Dealership go above and beyond. Raoul, Danielle and Don could not have been more knowledgeable and helpful. We were thrilled at t The people at this Dealership go above and beyond. Raoul, Danielle and Don could not have been more knowledgeable and helpful. We were thrilled at the end result ---- a wonderful new Tiguan, no hassle, no pressure just a, all in all, great experience. Special thank you to Raoul who made us feel very comfortable and wowed us with his expertise. All, very nice people - Ya Ya Ya More

Great experience Raoul was great with taking the time to explain different lines of models and specifications, and was very easy to get a hold of when needed. He made Raoul was great with taking the time to explain different lines of models and specifications, and was very easy to get a hold of when needed. He made sure the entire experience was easy from start to finish. Sharon was friendly to deal with as well, making the payment process quick and painless. Very glad we made the drive out to Sherwood Park :) More

Wonderful CustomerService I could not have asked for a better experience when I purchased my first brand new vehicle. Every employee at the dealership was friendly and eager to I could not have asked for a better experience when I purchased my first brand new vehicle. Every employee at the dealership was friendly and eager to help, and Raoul truly ensured that my experience was exceptional. I am glad that I chose this dealership to purchase my vehicle because I believe the customer service would be difficult to match elsewhere! More

Friendly, easygoing atmosphere. We knew what we wanted and what we wanted to pay. No difficult bartering, no pressure sales on add-ons a very quick easy experience. We knew what we wanted and what we wanted to pay. No difficult bartering, no pressure sales on add-ons a very quick easy experience. More

Highly recommended, excellent customer service My overall experience was great! The staff took the extra time to ensure I was a 100% satisfied with my purchase. The salesmen are very friendly and n My overall experience was great! The staff took the extra time to ensure I was a 100% satisfied with my purchase. The salesmen are very friendly and not pushy at all, it truly felt as if they cared about the purchase I made and wanted to make sure it was the right fit for me. I had been to a few dealerships before and they did not even come close to giving me the same service as Sherwood Park Volkswagen did. More