Sherwood Park Volkswagen

Terrific selection Really good salesman A few glitches but overall a good experience Love my new vehicle but overall a good experience Love my new vehicle More

There was a few issues we experienced, first was promise of delivery To Calgary but then that came with a $500 fee, asked for Sunday pickup, salesman said no problem but then was notified by finance it was of delivery To Calgary but then that came with a $500 fee, asked for Sunday pickup, salesman said no problem but then was notified by finance it was not possible as car couldn’t be ready in time. Called 4 separate times to confirm price and payment, was assured of a payment but when we showed up they tacked on a financing fee which increased the payment. All and all poor experience with dealership with nothing done to compensate, just a “we’re sorry”. Salesman was poorly informed on costs/process of delivery and truly feel promises where made to make the sale with no follow through. More

We had a painless and enjoyable experience at Sherwood Park Volkswagen, from our sales person Ishmael to our finance manager Asma. Everyone was knowledgeable, friendly, kind and not pushy. They guided the Park Volkswagen, from our sales person Ishmael to our finance manager Asma. Everyone was knowledgeable, friendly, kind and not pushy. They guided the experience in a thoughtful way that made us feel at ease. More

Sherwood Park VW were great to deal with. I would highly recommend them. Thanks for the great experience. I would highly recommend them. Thanks for the great experience. More

Very poor customer service and extremely long wait times for basic service booking and appointment don’t seem to matter for basic service booking and appointment don’t seem to matter More

Fast, simple, easy. My purchase was wonderful and it was an absolute pleasure to work with them. My purchase was wonderful and it was an absolute pleasure to work with them. More

I recently visited Sherwood Park Volkswagen, and I must say, it was one of the best dealership experiences I’ve ever had. From the moment I walked in, I was greeted with professionalism and genuine care. T say, it was one of the best dealership experiences I’ve ever had. From the moment I walked in, I was greeted with professionalism and genuine care. The team went above and beyond to ensure my needs were met, making the entire process seamless and enjoyable. The staff were knowledgeable, friendly, and never made me feel pressured. They took the time to understand exactly what I was looking for and provided options that perfectly suited my preferences and budget. A special shout-out to Fred Haymour for their exceptional service and dedication. Their attention to detail and willingness to go the extra mile made all the difference. More

Super helpful and it was a quick and easy process. I love my new vehicle. I love my new vehicle. More

They did a great job servicing my Atlas it was done in time and was covered as per my plan and they washed it as well that was nice. The only disappointment was that with the 2024 Atlas they Engineers hav time and was covered as per my plan and they washed it as well that was nice. The only disappointment was that with the 2024 Atlas they Engineers have placed the cruise sensor in a bad location which causes it to not read properly and they have not provided the technicians a fix yet so they could not repair this for me. I don’t blame the dealership for this as it is an engineering fault but it should have been corrected before they sold me the Atlas. More

After visiting a couple of other Edmonton VW dealers and experiencing huge disappointment at poor performance, unethical behavior and lack of product knowledge I finally went to Sherwood Park VW. My sale experiencing huge disappointment at poor performance, unethical behavior and lack of product knowledge I finally went to Sherwood Park VW. My sales guy, Amritpal Singh, was wonderful. Up front, honest and knew what he was talking about. Consummate professional. He made the buying experience a pleasure; and many of you will recognize how rare that can be these days when buying a new car. I would wholeheartedly recommend Amrit and Sherwood Park VW to anyone and even more so to those like my wife, sister or daughters who are targets for some salespeople. When I visited the dealership a few weeks later to look at accessories I ran into Amrit. He asked how I was liking my new car. When I said I was still learning he said, "You have my card, right? Call me ANYTIME if you have questions." (This after spending a long time showing me the car's working, setting up my phone, etc at delivery time.) He is a gem and a credit to Sherwood Park VW. More