Sherwood Park Volkswagen

I came in to see a used car and as soon as I sat down I felt bullied and attacked in to 1) purchasing the car and 2) signing up for financing. I felt like i was being swindled and lied to with every sente felt bullied and attacked in to 1) purchasing the car and 2) signing up for financing. I felt like i was being swindled and lied to with every sentence. I practically ran out of this dealer and will take my business some where else. Danny Park is ruthless. RUN FAR AWAY! More

From start to finish everyone i came in contact with was friendly. The salesman James went above and beyond to make to the entire process was painless. I would highly recommend talking with him if you need friendly. The salesman James went above and beyond to make to the entire process was painless. I would highly recommend talking with him if you need a new vehicle. More

Asked to test drive a particular vehicle, salesman brought up the wrong vehicle twice. We again waited and the salesman never came back to help. Tried to purchase this vehicle through online staff, sa brought up the wrong vehicle twice. We again waited and the salesman never came back to help. Tried to purchase this vehicle through online staff, sales associate, Staff member was argumentative and unhelpful. Prices are also $4000-$7000 higher than other dealers in the area. For the exact same vehicle specs, and pricing. Not a good experience at all. Avoid this dealership at all costs. More

I enquired about a pre-owned 2017 Rav4 advertised on their website and it took a couple of days to get photos. After receiving the photos I asked for a copy of the inspection report before going in per their website and it took a couple of days to get photos. After receiving the photos I asked for a copy of the inspection report before going in person to see the vehicle. Despite this request I continually received messages asking to book a test drive. Finally I received a message saying the inspection was done and I went the following day for a drive. The sales person, Abhishek was excellent and had the car ready for my arrival. The vehicle was not clean at all (contrary to their COVID19 policy on their own website) and I was assured it would be detailed. After the test drive I asked for a copy of the inspection, and was told it wasn't done but was due to go in. After driving 40 minutes to get there I wasn't happy about this but, nonetheless, Abhishek and Danny Park (manager) got it to me in a couple of days but it was the AMVIC Mechanical Fitness Assessment, not the 110 point inspection their website says. Sherwood Park VW advertises "no hassle" pricing and Danny said they strictly follow this policy and do not negotiate. After looking at other comparable vehicles I asked if anything better could be done and was immediately offered $599 off for the price of "theft protection" (stickers applied to the body parts). I was told this is a very valuable feature especially during the first 3 years of ownership (which doesn't make sense, because the vehicle is already 3 years old). According to the AMVIC site additional fees like "etching" are not mandatory anyways. So much for "no hassle, we don't negotiate" pricing. I asked for a further $500 off and was told no, then received a call from Danny offering to meet in the middle at $800 off. Being busy at work at the time I said I had to call back. After work I asked for the additional $500 off and he said no, the best he could do is take off the $599. I asked about the previous $800 off and he said he could no longer offer that. Why offer a discount then take it back 3 hours later? Did the car just increase in value? Whoever deals with them, particularly Danny Park, make sure your negotiations are documented. Looks like this dealership has a lot of positive reviews, but my experience was not positive. Hopefully the next customer's will be. More

I recently purchased a 2020 Gladiator from Mo and his crew at Sherwood Park Volkswagen. Because i was from out of town, I went into the deal sight unseen. It was everything they said and more. Winston an crew at Sherwood Park Volkswagen. Because i was from out of town, I went into the deal sight unseen. It was everything they said and more. Winston and Mike were our salesmen, and Asma helped us with financing. This dealership went above and beyond anything that was expected. Top notch dealer in my eyes. U won't be disappointed!!! More

Best Sales person Peter Attia. also very good sales Best Sales person Peter Attia. also very good sales manager. Jean finance Manger very nice. Two thumbs up !!! If some one buy car 100% recommend Best Sales person Peter Attia. also very good sales manager. Jean finance Manger very nice. Two thumbs up !!! If some one buy car 100% recommends!!! More

Was very pleased with the used Volkswagen Jetta I purchased. It was very clean and a fresh service was done. The salesman Peter Attis was very patient with my decision and very informative regarding purchased. It was very clean and a fresh service was done. The salesman Peter Attis was very patient with my decision and very informative regarding the vehicle. strongly recommend anyone to to visit the dealership and ask for Peter! More

We found the sales personnel friendly and knowledgeable. The over all dealerships was well organized , and clean. The office staff were very helpful. Overall the purchase was a pleasant experience. The over all dealerships was well organized , and clean. The office staff were very helpful. Overall the purchase was a pleasant experience. More

Sherwood VW promised me a full refund of my $1000.00 deposit on a new Golf R I was interested in. The deal on the new R was contingent on the lease transfer going through on my VW SportWagen. The deale deposit on a new Golf R I was interested in. The deal on the new R was contingent on the lease transfer going through on my VW SportWagen. The dealership increased the lease transfer fee on me last minute an additional thousand dollars and I declined the deal. They then refused to give me my deposit back. More

Everyone - reception to finance provided a great experience I had the most amazing experience at Sherwood Park VW. I dealt with four different people - Moe & Peter in sales, Mitchell and Juliette in Finance. I I had the most amazing experience at Sherwood Park VW. I dealt with four different people - Moe & Peter in sales, Mitchell and Juliette in Finance. I never felt rushed, pressured, or like I couldn't ask questions. Moe and Peter put together a great deal for me, but they were so particular about showing me the Tiguan in a ComfortLine and IQ Drive, because although both are so similar, there are some polarizing differences and they wanted me to be 100% confident in my choice. This is my second lease with this team, and I would recommend them to everyone! More