Sherwood Park Volkswagen

Bought a vehicle here, Very happy with it. Service has Bought a vehicle here, Very happy with it. Service has been excellent. Staff members are always friendly. Mechanics are very punctual. I drive Bought a vehicle here, Very happy with it. Service has been excellent. Staff members are always friendly. Mechanics are very punctual. I drive a far way to come here; and am never disappointed. 10/10 would recommend to a friend or family member. More

WORST DEALERSHIP TO DEAL! DO NOT TRUST GRAHAM PARASNAM. DISHONEST-UNETHICAL&UNPROFESSIONAL! Will rip you off.BEWARE OF HIS SCAM LURING CUSTOMERS OF FAKE PROMISES. DISHONEST-UNETHICAL&UNPROFESSIONAL! Will rip you off.BEWARE OF HIS SCAM LURING CUSTOMERS OF FAKE PROMISES. More

Addy was an excellent sales rep who was patient and ensured we got a good vehicle that fit our needs. I recommend going to Addy for any of your vehicle needs. ensured we got a good vehicle that fit our needs. I recommend going to Addy for any of your vehicle needs. More

This was our second purchase at Sherwood Park VW, and this experience was just as good as that first. Peter was our salesman this time around, he was helpful showing us different vehicles we were interes this experience was just as good as that first. Peter was our salesman this time around, he was helpful showing us different vehicles we were interested in. He pointed out deficiencies we missed in the paint work and trim, and made sure they were in the deal before we signed. Then followed through with the terms of the deal. Mitchell in the finance department made signing the paperwork quick and painless. Great experience, and we look forward to shopping here again. More

Disappointed. Bought a used mini cooper. 2 days after driving it, I realized it had bo power. The bill of sale says 3 month,3500 km exchange privilege. I contacted the manager and pretty much told me t driving it, I realized it had bo power. The bill of sale says 3 month,3500 km exchange privilege. I contacted the manager and pretty much told me to pound sand. Exchange is only if there is something wrong. More

Excellent staff, great help and personable! Were great with helping me find the perfect vehicle for what I needed. Would recommend to anyone looking to buy! with helping me find the perfect vehicle for what I needed. Would recommend to anyone looking to buy! More

very bad approach to customer. very bad dealings. always try to steal money from your pockets.GM also doesn’t cares about customers. Current GM and crew doing fraud and looting everyone , they are polite try to steal money from your pockets.GM also doesn’t cares about customers. Current GM and crew doing fraud and looting everyone , they are polite initially when u want to get . But they try to stealmoney from your pocket . Never give advance to these cheaters. Overall experience with Volkswagen and crew for this location is stealing your hard earned money . They took advance and refused to give my money back . Never choose any vehicle from this location. $1000 were stolen from my hard earned money . please advise how I can get my money back . Finally I purchased new suv from Toyota Andrew Farala - Sales Rep Edric Sim - ??? Moe Fayad - GM These above guys will not understand situation and loot your hard earned money . They are too rude and 0 % customer satisfaction . 0 for customer service . never deal with this location at all . save your money and advise me how I can get my money back from these frauds . More

Hello, just would like to warn people about the service department and quality of the work I received. I was in for an oil change and was informed I needed to have the toe in on my car adjusted. So I mad department and quality of the work I received. I was in for an oil change and was informed I needed to have the toe in on my car adjusted. So I made an appoint to have it done and that is where the fun starts. I told the person checking me in if I needed parts, let me know because this is a primary vehicle, and we could order and I could come back for the work to be done. It all started off ok, toe adjusted and no parts required(which was nice). But once I picked up my car things started to fall apart. As soon as I left the parking lot it had a pull to the left(it drove worse after they did work, than it did before I brought it in). So I brought it back. After much discussion, a manager of some sort came over said my car was in bad shape and they never should have touched it(It is interesting that I actually purchased the car from them less than a year ago). He said he will refund my money and to have a nice day. So I spent a day of my time waiting for a car that did not get fixed, and no plan from the dealer on how to get it fixed, even though the person who refunded my money said she would get the service tech to make a list of the parts now required to do the repairs. Not disappointed my car needed parts, but they did not do a proper repair to begin with and just sent the car out the door, and then did not follow through on list of parts needed for repairs as I was promised. So now I must find another place for repairs, and spend another day waiting for repairs to be completed. Maybe this is just a case of buyer beware. More

My wife and I recently bought a beautiful VW Atlas from this location. The GM Moe Fayad went above and beyond to help us find it! He took the time to listen to us and understand what exactly we wanted. He this location. The GM Moe Fayad went above and beyond to help us find it! He took the time to listen to us and understand what exactly we wanted. He was very professional, polite and trustworthy. Asma from finance also helped us and again nothing but positive things to say about her and the team! More

Current GM and crew doing fraud and looting everyone , they are polite initially when u want to get . But they try to stealmoney from your pocket . Never give advance to these cheaters. Overall experience they are polite initially when u want to get . But they try to stealmoney from your pocket . Never give advance to these cheaters. Overall experience with Volkswagen and crew for this location is stealing your hard earned money . They took advance and refused to give my money back . Never choose any vehicle from this location. $1000 were stolen from my hard earned money . please advise how I can get my money back . Finally I purchased new suv from Toyota More