Sherwood Park Volkswagen

Went in to get the undercoating put on and had excellent service from the start to the end service from the start to the end More

Booked an oil and filter change for 08:15. Drop off at 07:45am and explain need vehicle back for 3:00pm and told it may be later than that. Kind of an odd thing for a booked appointment and a Drop off at 07:45am and explain need vehicle back for 3:00pm and told it may be later than that. Kind of an odd thing for a booked appointment and an oil change, really. Called back after 3 and told it wasn’t done but was on the hoist finishing up- done in 30 minutes. Arrive there 45 minutes later and it’s on the hoist and hadn’t even been started! Car gets pulled down and service manager and advisor kept saying it’s because they’re “busy.” Great! No phone call from them despite claims that they called me to inform. They didn’t have any answers except the shop is busy and they had the vehicle for 8.5h to complete it. Absolute waste of time. This is their second strike from me and I’m not striking out. Off the Southgate for any work from now on. Would not recommend one bit. More

The whole staff was super helpful Fred and Daniella and everyone in finance were all so helpful and made sure we were taken care of when we bought our Atlas everyone in finance were all so helpful and made sure we were taken care of when we bought our Atlas More

I had an excellent experience buying my Atlas at this dealership. But the service department is a crap shoot. I brought my Atlas in for the first oil change. They found some warranty work to be done. dealership. But the service department is a crap shoot. I brought my Atlas in for the first oil change. They found some warranty work to be done. So I bring it in a couple of days later and was told it will take 4-5 hours. So I leave it first thing with them in the morning so I can pick it up after lunch. I get here after lunch and not done. I ask if there was a problem and all I got was fish kisses blown at me. Seven hours later I am still waiting. Don’t come here for service!! More

Courteous, professional and respectful experience with everyone we dealt with at this dealership for the purchase of my new Atlas. Two thumbs up! everyone we dealt with at this dealership for the purchase of my new Atlas. Two thumbs up! More

The service people were very friendly and very helpful. I am very pleased with how they took care of me I am very pleased with how they took care of me More

Excellent service! The experience was amazing, we had very professional customer service. Would recommend to anyone and will definitely come back when I am ready to pur The experience was amazing, we had very professional customer service. Would recommend to anyone and will definitely come back when I am ready to purchase again. More

Easy to deal with, excellent service reps, were fast and efficient and took care on my needs efficient and took care on my needs More

I had the pleasure of buying my second vehicle from Sherwood Park Volkswagen. I dealt with SK the salesperson and he treated me with respect and was very attentive. His manager Mo was also very easy t Sherwood Park Volkswagen. I dealt with SK the salesperson and he treated me with respect and was very attentive. His manager Mo was also very easy to deal with. The people in finance Asma and staff were also great to work with. Thank you very much to everyone at Sherwood Park Volkswagen for a great experience. More

The service department is clean and organized. It's not always the quickest, but they seem to be thorough and do a good job. The shuttle (via Uber) is handy and they were even able to offer me a l It's not always the quickest, but they seem to be thorough and do a good job. The shuttle (via Uber) is handy and they were even able to offer me a loaner when a job ran long and they had to keep the vehicle overnight. More