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Sherwood Park Hyundai
Sherwood Park, AB
735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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734 Reviews of Sherwood Park Hyundai
May 18, 2017
will not return Every time I Leave the service department, I leave unhappy. the last straw was bring my car in for service 2 and dealing with the Service manager - wh Every time I Leave the service department, I leave unhappy. the last straw was bring my car in for service 2 and dealing with the Service manager - when asking for more detail about what my 205$ was paying for (from the write up time to the time my payment was processed was 40 min for everything needed for a service #2 I didnt know how everything could be completed in sucha time period), which the tech story did not have details on besides dropping the oil, he rolled his eyes and gave me nothing but attitude, - I felt as though just because I was a woman he was trying to pull a fast one and get out early for the day as I came back and he was already shutting down everything. I am only giving one star because he did refund me for the service, when I said i feel i should only be paying for the oil change as that is all that is stated on the story. He told me i did not need a tire rotation - no where stated my tires were ever removed (and I needed to re-toque) and fluids topped up - nothing billed out and my washer fluid was 3/4 full, I felt as this was lies. I had to return to have special ordered parts installed on my car in which the same work order was used from the oil change (Dave told me they dont have time to do it the first time and it takes all day, which ended up being 2 hours) as i was leaving i read the invoice over and the story was now change to "Customer didnt feel the value in paying for service #2. removed all parts form the repair order" again so much attitude. I have never been treated with so much UNPROFESSIONALISM and will take my future servicing to another dealer - my vehicle has only 12,000km More
by R. Kowal
Employees Worked With
Dave Brooks
May 08, 2017
Excellent no pressure salesmen Shelly was awesome! No pressure at all. I didnt feel like she was trying to sell me on anything, just wanted to make me happy! Highly recommend! Do Shelly was awesome! No pressure at all. I didnt feel like she was trying to sell me on anything, just wanted to make me happy! Highly recommend! Doug was a beast and made me a great deal. Never once felt pressure to buy "extras" or be sold anything. Awesome team I am VERY satisfied with both of them. Got a great car at a fair price. More
by Mark
Employees Worked With
Shelley Dixon, Doug Trieu
May 04, 2017
professional courtesy I wasn't planning on buying a car that day but fell in love with the car I test drove. Shelly Dixon spent time going over details and listening to my I wasn't planning on buying a car that day but fell in love with the car I test drove. Shelly Dixon spent time going over details and listening to my concerns. Shelly is kind and has a good sense of humour. All the staff were friendly and professional and everything was followed through promptly. I'm happy with my purchase of a ell designed car. More
by Joseph
Employees Worked With
Shelley Dixon, Brian Robb, Kendall McCafferty
April 21, 2017
Perfect Saw a salesmen a few months ago. Was not able to get into the truck i wanted then. He called me and told me we can get you into it just a week ago. Th Saw a salesmen a few months ago. Was not able to get into the truck i wanted then. He called me and told me we can get you into it just a week ago. They were awesome James is the best. More
by Rdarker
Employees Worked With
James Grouse , Brad Slywka, Doug Trieu
April 06, 2017
Fast service, professional, and friendly I walked in the door and was test driving the car I was interested in, in under 10 minutes. Shelley was very friendly and was not a pushy salesman. Ve I walked in the door and was test driving the car I was interested in, in under 10 minutes. Shelley was very friendly and was not a pushy salesman. Very easy to talk to and listened to my requests. Brian was very knowledgeable when it came time to do the financing and talk about extended warranty and protection plans. Overall a great experience. More
by jamie157
Employees Worked With
Shelley Dixon, Brad Slywka, Brian Robb
April 04, 2017
wonderful warm and very professional I searched all local dealerships and this team led by my sales rep Shelly Dixon was by far the best i found. I highly recommend this team to any persp I searched all local dealerships and this team led by my sales rep Shelly Dixon was by far the best i found. I highly recommend this team to any perspective buyer. Highly professional friendly and courteous. More
by hyundaiken
Employees Worked With
Shelley Dixon, Doug Trieu, Scott Hourie, Michael-Lynn Ducharme, Jamie Wightman, Douglas McDade, Brian Robb, Emily Kuzyk
March 30, 2017
amazing bunch of people. Had an amazing experince buying my new Sante Fe. Everyone from sales girls, sales manager and finance were all great to deal with. No issues what so e Had an amazing experince buying my new Sante Fe. Everyone from sales girls, sales manager and finance were all great to deal with. No issues what so ever. More
by kosmond19
Employees Worked With
Shelley Dixon
March 28, 2017
Years of poor service Bought 3 vehicles at Sherwood park Hyundai. Started off terrible. Not sure why I continued. One thing after another. Poor servivice. And now that I Bought 3 vehicles at Sherwood park Hyundai. Started off terrible. Not sure why I continued. One thing after another. Poor servivice. And now that I am out of province. Even worse. Trying to reciting a problem they sold me a pro-PAC. And missed a very important part of it. Never found out till I am living out of province and having a very hard time to rectify this. I would not recommend this place to anyone. 0. Out of 10 More
by Gilles
Employees Worked With
Brian Hickey, Brad Slywka, Scott Hourie
March 25, 2017
great staff and wonderful experince started with a simple cold call from carley and two days later walked out with a new sante fe xl. very happy with sales girls Carley and Shelly. Fel started with a simple cold call from carley and two days later walked out with a new sante fe xl. very happy with sales girls Carley and Shelly. Felt like I was talking with friends. Doug in finace made everything clear and didn't pressure me into anything. Scott was to the point and worked with me to get a great deal. All staff were amazing and will go back again. Thank you so much More
by osmond1
Employees Worked With
Carley, Shelley Dixon, Doug Trieu, Scott Hourie, Emily Kuzyk
February 24, 2017
Terrible service Had a quote over phone from Rosemary to do a timing belt in a car. Quoted me $630, I asked her if that was the total cost and was informed it could c Had a quote over phone from Rosemary to do a timing belt in a car. Quoted me $630, I asked her if that was the total cost and was informed it could change a bit depending on if seals needed to be done. Picked up car and cost was now $1100 and recommending everything they could think of to get more work done. Wife picked up car for me and was told that I was quoted correctly as well as advisor talking to me a few times( I never talked to anyone), and being boldfaced lied to by Service booking saying I was actually quoted higher. Got absolutely nowhere when displeasure voiced to manager and booking advisor. DO NOT go here for service, dishonest and not to be trusted. More
by Mike
Employees Worked With
Brian Hickey, Robin Do, Scott Hourie, Dave Brooks, Kendall McCafferty, Rosemarie Ortman
