Sherwood Park Hyundai

Excellent service This Dealership is all about helping the customer find the right car. The sales people are very friendly, and helpful. Matthew did a great job finding This Dealership is all about helping the customer find the right car. The sales people are very friendly, and helpful. Matthew did a great job finding the right car for me. More

way better experience To make a very very long story shortened. I have been trying to get into a new car for almost 2 years now, every time I have tried the dealership made To make a very very long story shortened. I have been trying to get into a new car for almost 2 years now, every time I have tried the dealership made me feel belittled and would tell me ridiculous things like " we need 10,000 down on a new car" .. I have gotten discouraged and gave up for a while. Few days ago I mentioned to my father i wanted to look again. So we started looking. This dealership has by far been the best experience I have had in years. We are working with Jimmy and he is being patient with my father, which I appreciate so much !! ( he can be difficult ) He is doing everything he can to get me the exact car I want while lowering my interest rate immensely. Now it is not 100% that I will be getting this vehicle from them, but worse case scenario I will be back. I am thankful to finally find a place/person who actually wants their customer happy and not just get paid. More

Great service After visiting other dealers in the area on a very hot day, my friend and I stopped at Sherwood Park Hyundaii.. we were greeted immediately by Krystal After visiting other dealers in the area on a very hot day, my friend and I stopped at Sherwood Park Hyundaii.. we were greeted immediately by Krystal and shown into the showroom out of the blazing sun, where we were offered a cold glass of water. Much appreciated!. Then the details of what I was looking for were recorded and before long a couple of vehicles matching my description were shown to me. I was so impressed with the service that I received, I ended up purchasing the vehicle that same day. When the final inspection revealed that there was some damage to an undercarriage, the parts department agreed to provide the part at no cost. More

Superb Service Department I am from out of town and didn't want to sit all day in the dealership while my vehicle was in service. When I phoned to book Rosemarie told me they I am from out of town and didn't want to sit all day in the dealership while my vehicle was in service. When I phoned to book Rosemarie told me they didn't have any loaner card available but she would keep one for me if when one came in. Indeed there was one waiting for me when I arrived for my large service. Upon arrival I was greeted by Crystal and from that minute on my experience was amazing. Crystal kept me up to date via phone about my car & was always so cheerful and happy. When we ran into a minor bump the manager Dave stepped in and made everything better. I can not express enough how great everyone at this dealership was to us. I will return here for everything I need & I recommend everyone else to come hear as well. Honesty, professionalism & fair price GO TO SHERWOOD PARK HYUNDAI for all your service needs if you want to be treated right More

Great team!! I had brought in my Santa Fe for a noise in the rear around corners and it was getting loader by the day. I wasn’t sure if I even had warranty left I had brought in my Santa Fe for a noise in the rear around corners and it was getting loader by the day. I wasn’t sure if I even had warranty left but a quick talk to Rosemary and was booked in and on my way to the dealer (with some reservations) but Glen booked me in and was told we can look at it right away but there may be a charge if not covered (here we go $$$) under warranty . The service manager and parts manager were in the drive through looking at the parts accessory wall and walked over and wanted to know if they could help me. I guess my tone of voice was noticeable at this point. Dave the service manager wanted to go for a road test to confirm the noise and put my worries about the dealership at ease. He explained that he would help me out due to the fact of being a great customer for many years . He said that the phone call to Hyundai is free to check for me!! After 2 days I received and call from Dave letting me know that they were going to cover the repair on my rear differential coupler under warranty. Which sounded very expensive to get covered. I once again was booked in for a visit to Sherwood Park Hyundai for the very next day . They had me in and out in less than 2 hrs!! So thankful for the staff at Hyundai. I will be back for a long time! More

Shaun the Bomb Shaun is an incredible salesman who listens to you and goes above and beyond. He set me up with my first "fancy" car, he got all the details I wanted Shaun is an incredible salesman who listens to you and goes above and beyond. He set me up with my first "fancy" car, he got all the details I wanted into one car that is absolutely perfect for me. I bought over a year ago and honestly planning to go back to him to upgrade my car within the next year. If it weren't for him, I'd be stuck in a 2004 PT Cruiser (yuck). Thanks Shaun!! More

Customer relations They continue to play games. Promising to get me my undercoat that they owe me. Never heard back from them. The reason I am not getting it is they wa They continue to play games. Promising to get me my undercoat that they owe me. Never heard back from them. The reason I am not getting it is they wanted me to drop my first review from a while back then I could get my undercoat. Nothing like salt in the wound. Another reason is they know I am now living across Canada. More

Sales person Krystal, I went in knowing what I wanted how much I wanted to spend and what I wanted for a trade in. Krystal , the sales lady that looked after me was super I went in knowing what I wanted how much I wanted to spend and what I wanted for a trade in. Krystal , the sales lady that looked after me was super friendly, listened to what I wanted and was not pushing in trying to change my mind. She was so efficient and within 3 hours I picked out the car, took for a test drive, did paper work, got what I wanted for my old car went to bank got draft pd for car, and drove it home. I would highly recommend Krystal at Sherwood Park, Hyundai. I have referred 2 people to her since buying my car on sat. May 27 2017. More