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Sherwood KIA

Edmonton, AB

3.8
169 Reviews

20 Broadway Blvd

Edmonton, AB

T8H 2A2

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169 Reviews of Sherwood KIA

November 28, 2024

Cal Dalgleish Please please please do not deal with this dealership. We purchased a 2022 sorrento. It has 40k and has been in the shop at least 15 times and nothing works. The service department a joke More

by Cal and Leanne Dalgleish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Roy(Service Manager) Laurence (Service Advisor)
November 25, 2024

I have a lot of trepidation about new car shopping, however Nathan made the process very comfortable and smooth providing providing helpful, honest and factual information. I think it helps when you h More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny quickly and professionally approved the final sale.
Nov 28, 2024 -

Sherwood KIA responded

Thanks for leaving such a great review Ken. Enjoy your new Kia.

May 01, 2024

STAY AWAY! !! Well…..this is now my third review on this garbage dealership. Not only is their service department complete garbage, the finance manager Manny More

by Candice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny , Alex Sherman
December 23, 2023

Amin was awesome great place to buy a vehicle thank you love this place great More

by Lawrence
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Amin, Alex Sherman
Dec 27, 2023 -

Sherwood KIA responded

Thanks for leaving a positive review Lawrence! We truly appreciate your feedback.

November 18, 2023

Sherwood KIA are absolutely amazing! ! Amin, Scott, Michael, Moe and Valerie went above and beyond during my purchase of a Kia Forte LX. I can’t thank them enough for how smoothly and qui More

by ndwindjack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amin, Scott, Michael, Moe and Valerie, Alex Sherman
Nov 20, 2023 -

Sherwood KIA responded

Thanks so much for leaving such a great review on dealer rater Darcy. We are very glad to hear that you enjoyed your experience here at Sherwood Kia. We look forward to dealing with you in the future :) -Alex Sherman General Manager

Nov 20, 2023 -

ndwindjack responded

Hi Alex, Everything I mentioned is exactly how I feel About Sherwood Kia! You are fantastic! I highly recommend everyone to purchase a new or pre-owned vehicle at Sherwood Kia! Thanks, Darcy W.

August 19, 2023

I would like to recommend Dan for his expertise in dealing and helping us get my dream truck ! He’s such an asset to the company! Good job and keep up the good work! More

by fredgavilan@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Dan Villaluna
Aug 23, 2023 -

Sherwood KIA responded

Thanks so much for leaving us a great 5 star review. We appreciate you taking the time and wish you all the best with your new vehicle. -Alex Sherman // General Manager

August 08, 2023

We got a 2021 qashqai from here. It is a good vehicle, but the rep switched and baited us. He changed the payment terms without letting us know. Just beware. They also checked More

by Jenny Wong
Recommend Dealer
No
Employees Worked With
Matty or Maddy and Ryan , Alex Sherman
Aug 08, 2023 -

Sherwood KIA responded

Hello Jenny, Thanks for taking my call earlier in the day... As mentioned to you over the phone we take a lot of pride in the way we do business here at Sherwood Kia and as you can see by many of our amazing google reviews our customers trust us and have complete confidence in us to help them out in the best way we can. Every deal and customer is different in many ways and we make sure we are completely transparent and make sure that each individual understands what they are signing and buying... Everything was explained properly and you both signed all the documents pertaining to the vehicle you purchased and signed off on the term of the loan, the payment, the credit application and everything else involved with the deal itself. Your credit does not become "flagged" for being submitted to banks. You applied for a car loan and we tried our absolute best to get an approval in place that was suited for you both. In the end I'm not sure there was more we could do as a dealership, so I apologize if there was confusion on your end of things. All the best to you both. -Alex Sherman // General Manager

Aug 08, 2023 -

Jenny Wong responded

Again, poor problem solving and customer service. The members of management give different responds. Finance manager said he would help then general manager goes against his words. If you need a loan to get a vehicle, DO NOT go here, you've been warned and you can take me sharing my story as a lesson.

August 04, 2023

Absolutely fantastic, everyone at the dealership was fully engaged and provided full support on everything we asked for. Highly recommend taking a visit when searching for a vehicle. More

by Clint
Recommend Dealer
Yes
Employees Worked With
Won, Sean, Michael, Joanna
Aug 05, 2023 -

Sherwood KIA responded

Thank you so much for taking the time to leave us a great positive review on the dealerrater platform clint. We truly appreciate it. All the best to you and we look forward to seeing you again :) -Alex Sherman // General Manager

April 19, 2023

I needed my automatic window switch replaced as mine was working intermittently. The service advisor, Laurie, was absolutely wonderful. While I knew I was there for a vehicle repair, Laurie kept the convers More

by Greyhound_Daddy
Recommend Dealer
Yes
Employees Worked With
Laurie Hanlan, Alex Sherman
Aug 05, 2023 -

Sherwood KIA responded

Thank you for leaving a 5 star review! We appreciate you taking the time to do so. -Alex Sherman // General Manager

April 10, 2023

Great customer service today from Sheldon and team. Sheldon checked me in and out and went over everything with me on my service inspection. Good experience. More

by Knight_gjk
Recommend Dealer
Yes
Employees Worked With
Sheldon
Apr 11, 2023 -

Sherwood KIA responded

Thank you for taking the time to leave us a great review :) We appreciate it -Alex Sherman // General Manager

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