Sherwood KIA
Edmonton, AB
Filter Reviews by Keyword
By Type
169 Reviews of Sherwood KIA
Had 2 Kia Sedona in 6 years with blown engines lost about $ 15000 on the first one and have 163000 km on a 2017 Kia Sedona that had all the proper maintenance had only $4800 left owing on the loan and about $ 15000 on the first one and have 163000 km on a 2017 Kia Sedona that had all the proper maintenance had only $4800 left owing on the loan and engine blew again. Was told it would cost $24000 for Kia to replace an engine. Was told my Van was now only worth $3000 and I would have to cover the $1800 left owing plus the cost of the used sportage I was looking at. Was made to feel like they were doing me a favour. No help from Kia for the blown engines in either van. Will never buy another Kia product again. Had been a customer of Kia since 2004 was my 5th Kia. Never Again! More
Amin and Robbie were very helpful and the managers thanks for the amazing help! It was my first time buying a new car and everyone was so helpful with whatever questions I had Thanks Amin for getting me a for the amazing help! It was my first time buying a new car and everyone was so helpful with whatever questions I had Thanks Amin for getting me a great vehicle You are super awesome! More
Great customer service. The crew there is excellent and patient. Bought our first Kia there 11 years ago and still the same culture and focus on the customer. The crew there is excellent and patient. Bought our first Kia there 11 years ago and still the same culture and focus on the customer. More
Third purchase from Kia Sherwood and couldn’t be more thrilled with my 2023 Kia Sportage. From Amin guiding me along the way and providing updates on the progress of ordering and figuring out trim level thrilled with my 2023 Kia Sportage. From Amin guiding me along the way and providing updates on the progress of ordering and figuring out trim level details (for a vehicle not yet in production and I had only seen preliminary reviews of it’s US cousin previewed at car shows) , to Scott (sales manager) ensuring we were being well looked after from start to finish, to Rob and Robbie in finance having things lined up in advance and making the financing easy, we had another great experience. Amin is super patient with my questions and concerns and goes the extra mile to explain the options and details. We also received top dollar for our trade in every time which makes it so much easier to take the leap and purchase a new car. I could not find another car that even came close in options and style in this price range and have become a dedicated Kia owner. More
I had the absolute pleasure of working with this dealership and having an easy transaction. Their attention to detail, customer care, and overall approach to my vehicle needs is far beyond anything dealership and having an easy transaction. Their attention to detail, customer care, and overall approach to my vehicle needs is far beyond anything I've experienced from a dealership before. Highly recommend them over all other Kia dealerships in Edmonton/Calgary area. More
I highly recommend them. Daniel, Alex, and Scott were a wonderful team. Proactive, no fuss, and well-spoken. The Covid market is no joke and if you are in a position where you just need of a car, good luck wonderful team. Proactive, no fuss, and well-spoken. The Covid market is no joke and if you are in a position where you just need of a car, good luck. nonetheless, buying from Sherwood Kia felt like a breeze. They seriously had to move mountains to get me my car - yet made it seem effortless. They treated me like a proper person, with dignity (might I remind you being a woman buyer is… different). You can tell that the entire team is held up to high standards. I am SO EXCITED about my new purchase and am looking forward to dealing with them again for my second vehicle. More
Just bought a SUV on Friday. WOW. Tooma, Scott ,Amin and Cassidy were all fantastic. Professional courteous service. Relaxing atmosphere, Was given a one one about all the workings of the vehicle .Along wit Cassidy were all fantastic. Professional courteous service. Relaxing atmosphere, Was given a one one about all the workings of the vehicle .Along with a great selection of vehicles to test drive. Would highly recommend this dealership. Glen Mottershead More
Service dept. made a mistake that could have killed us. Refused to help and called us liars. Even with proof of the mistake. They install a tire incorrectly and it bulged out on the sidewall. He claimed it Refused to help and called us liars. Even with proof of the mistake. They install a tire incorrectly and it bulged out on the sidewall. He claimed it was out fault. We confirmed with 3 other tire shop and they all confirmed the tire was installed incorrectly. More