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Sherwood Ford

Sherwood Park, AB

4.9
3,949 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,949 Reviews of Sherwood Ford

January 30, 2021

Jas was very nice to deal with and was prompt in responding to my questions ! Great deal on the car I was looking for. Thanks. More

by Djhuber12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jas Grewal
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

January 29, 2021

2nd time to sherwood ford. 2nd time driving away in a brand new f150. Truck was waiting for me. Fast easy service. Be back again in another 5 years More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Grant Shaw
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the great review and continued support Kyle! Chris Suvanto General Sales Manager

January 29, 2021

The two people I dealt with were Esky and Lucas and aside from being very friendly and easy to deal with,they were both extremely patient with me even though I was monopolizing their time.Very happy with my More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Esky Habtegebreal
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

January 29, 2021

Mel was extremely professional and very knowledgeable. I gave him my expectations and he found me exactly what I was looking for. The finance department was quick and easy to deal with. More

by sgamcnally
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Hicks, Mel Wilson
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

January 29, 2021

Noel made my purchase of a used Yukon very fair and easy. I was not able to pick it up as I’m out of town, but he made sure it arrived safely and on time More

by Yukon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Aito
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

January 29, 2021

Between me and my husband, we got 4 new cars in 4 years from Sherwood Ford, 3 of them from Wally Denny. We kept coming back as we always get excellent service. Wally always go the extra mile to accommodate More

by Zabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Moisley, Wally Denny
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the great review and continued support Zabeth! Chris Suvanto General Sales Manager

January 28, 2021

My sakes person Micheal was such a professional awesome and honest person with lots of knowledge of the vehicle. Sharbel and Haelee made the deal go super smooth More

by vancityems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Sharbel Derosa, Michael Wiggins, Sales Reception, Theresa (Terri) Morren
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the positive feedback! Chris Suvanto General Sales Manager

January 28, 2021

I was looking for a truck and had looked at several dealerships. Sherwood Ford treated me with respect and did not try to get me into a truck that I didn’t want. This is my third vehicle I bought here More

by Spidy2667
Recommend Dealer
Yes
Employees Worked With
Mel Wilson
Feb 04, 2021 -

Sherwood Ford responded

Thanks for the great review and continued support! Chris Suvanto General Sales Manager

January 27, 2021

Oil change advised would be done - completed noApp on Oil change advised would be done - completed no App on new vehicle set up properly- no Lots of excuses made - yes Still like the suv. Doubtful More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernesto Bernal
Jan 27, 2021 -

Sherwood Ford responded

Hi, I am sorry to hear that we missed the oil change and you were unable to connect to Ford pass. Please contact me directly at the dealership and I ensure that we get your oil changed and your phone all setup on Ford Pass. Thanks Chris Suvanto General sales Manager

January 27, 2021

DO NOT TRUST SHERWOOD FORD!Don't trust the pricing they DO NOT TRUST SHERWOOD FORD! Don't trust the pricing they give you as they do not honour and tell you they don't owe you an explanation when at the la More

by TruckBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kurtis Hicks, Nick Abou Ghouche
Jan 27, 2021 -

Sherwood Ford responded

Hey Darcy, we appreciate your feedback. As our General Manager explained last we have adjusted how we are pricing on our remaining 2020 F-150 Raptors given their limited availability. The trucks that you are interested in are here and available however if you do not feel comfortable dealing with us there are a few other Ford dealers near by that sell F-150 Raptors. Thanks Chris Suvanto General Sales Manager

Jan 27, 2021 -

TruckBuyer responded

This is not Darcy. It’s not very professional or honest to ‘adjust’ your pricing right after making a customer an offer. This seems to be a common tactic for your dealership.

Jan 27, 2021 -

Sherwood Ford responded

Hi, we respect your opinion however pricing fluctuates with the demand in the market. This is not a tactic, it is active inventory management.

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