Shaw GMC Chevrolet Buick

Customer Service has greatly improved since my last visit. From being contacted before first scheduled appointment to say the shop is behind and rescheduling before I dropped off the vehicle, to being visit. From being contacted before first scheduled appointment to say the shop is behind and rescheduling before I dropped off the vehicle, to being kept up to date on the vehicle during the day by Stephanie. Coming from the customer service world myself and seeing how complanies are not training wonderful customer service anymore I was impressed. Thank you for providing great customer service, and washing my vehicle before I picked it up. That was a wonderful bonus! If I require a dealership to work on my vehicle again I would definately recommend Shaw! Thanks to all for the great team work! More

I had to take my car in for service work and Stephanie Murray was my Service Consultant. I have to say that the whole time my car was there Stephanie not only kept me informed, but also answered All the Murray was my Service Consultant. I have to say that the whole time my car was there Stephanie not only kept me informed, but also answered All the questions I had. I work in the service industry and have for 30 plus years, so it was a great pleasure to know that there are still companies that have People like Stephanie to deal with. I would like to thank Shaw Management and also Stephanie for All that they have done. More

Stephanie went above and beyond the call of duty during several service visits to Shaw. She always kept me informed of what was happening and why and returned calls and messages. Too often car dealership several service visits to Shaw. She always kept me informed of what was happening and why and returned calls and messages. Too often car dealerships get bad images right from the start with sales people and that usually continues on to service advisors but that is not the case when dealing with Stephanie. She has helped changed my mind about doing business with dealers. This one is a keeper for Shaw!!! More

Without an appointment, SHAW was able to get a defective driver door switch short circuit resolved, which allowed me to roll up an otherwise stuck open window. It having been both a cold and snowy day, the driver door switch short circuit resolved, which allowed me to roll up an otherwise stuck open window. It having been both a cold and snowy day, the expedited service was greatly appreciated. Stephanie provided exceptional quality in a customer service capacity, being: - Friendly - Informative - Sympathetic to the situation Though Stephanie was the front end of the service I had received, I believe it was through an excellent team effort at SHAW that my issue was resolved in a speedy time frame and would like to commend all involved on the service provided. Additionally, it was a welcomed touch that my vehicle was washed after service and prior to my picking it up. It really is these little extras that make a dealership service visit a lot more pleasurable. More

I had brought my truck into shaw cause i had noticed a few things not right about my truck. Stephanie was very helpful. i had a lot of questions in which she was able to answer. it felt like she had my be few things not right about my truck. Stephanie was very helpful. i had a lot of questions in which she was able to answer. it felt like she had my best interests at heart. they looked over my truck found the issues and fixed them as prompt as possible. during the whole process i felt at ease and taken care of. They gave me a rental to use while truck was being fixed. i just want to say thank you to everyone involved More

I am a Shaw GMC customer. Always have been, always will be. The service experience there is the absolute best in Calgary. I live 15 minutes outside of the city and drive past closer dealerships to get to be. The service experience there is the absolute best in Calgary. I live 15 minutes outside of the city and drive past closer dealerships to get to Shaw. Extremely helpful and knowledgeable staff. Sales reps are friendly and attentive in helping acquire the right vehicle. Have been to many dealers in the province, but there aren't many that come close to comparing what Shaw offers. I wouldn't recommend taking a vehicle anywhere else. Great Job!! More

I am thoroughly satisfied whenever I get my truck serviced. The work is done reliably and to a very high professional standard. The customer service is exceptionally good including the shuttle servic serviced. The work is done reliably and to a very high professional standard. The customer service is exceptionally good including the shuttle service downtown Calgary. I dealt with Stephanie this last appointment and she was able to answer all my questions confidently. More

Stephanie Murray is very professional with fantastic customer service skills. This is the second time I have been in for an oil change since purchasing my vehicle from Shaw and find that the knowledge a customer service skills. This is the second time I have been in for an oil change since purchasing my vehicle from Shaw and find that the knowledge and expertise in the Service department is exceptional. I would not take my vehicle anywhere else for servicing as I know that it is in great hands with Shaw GMC. More

Being in the over 50 catigory, I have had many experiences with dealerships for both sales and service. I must say that todays experience was exceptional. From the moment I got to the dealership experiences with dealerships for both sales and service. I must say that todays experience was exceptional. From the moment I got to the dealership i was treated quickly, efficiently and with much respect. Walking into a smiling face of someone who makes you feel naturally appreciated just made my day. Well done Stephanie Murray Well done Shaw GMC More

My wife and I were on a visit from New Hampshire, and our car heater failed just as we were to leave to drive from Calgary to Winnipeg. We showed up at 7 am without an appointment, but we couldn't start our car heater failed just as we were to leave to drive from Calgary to Winnipeg. We showed up at 7 am without an appointment, but we couldn't start our journey in winter without fixing the heater. Paul MacGowan and Stephanie Murray found some way to juggle their already full schedule to handle our problem right away. It was not a simple repair but we got away by 10 am, in time to make our way to Moose Jaw that night. Thank you to Stephanie and Paul for going out of their way to help us. Joe Scott Chatham, NH More