Scott Subaru

Fantastic experience from start to finish We just purchased our first ever Subaru (2016 Forester limited w/tech package) and my wife and I could not be happier with the entire experience, from We just purchased our first ever Subaru (2016 Forester limited w/tech package) and my wife and I could not be happier with the entire experience, from start to finish. We first met the general manager (Ryan D.) and he was really easy to talk to. He connected us with one of the sales staff (Jason). Throughout the process , dealing with Ryan and Jason was like dealing with long time friends. They were very friendly and laid back, they exerted absolutely no pressure whatsoever while answering all our questions and concerns. My wife doesn't like test driving a car with a salesperson riding with us so I asked Jason if it was possible to do it alone and he didn't object, just had to ask a manager for approval. We love the vehicle, but more so we really appreciated the warm and attentive service we received. Unfortunately we are soon going to be moving out of province but we truly hope our next car buying experience matches this one. As a side note: A reviewer below was upset that he was not able to test drive a vehicle that's "on hold" for another customer. We put a sizeable deposit down to hold the particular Forester before finalizing all the paperwork, insurance etc... and we really appreciated the fact that this dealership did not allow anyone to test drive the exact vehicle that would be ours in a day or two. This is a huge positive in our view. More

Great experience! We arrived at Scott Subaru actually thinking it was the location of Nissan. Hadn't even researched Subaru. We were greeted by Ryan King with his award We arrived at Scott Subaru actually thinking it was the location of Nissan. Hadn't even researched Subaru. We were greeted by Ryan King with his award winning smile. He was great to deal with. Helpful but no pressure and showed us what Subaru had to offer. The vehicle had all the features we looked for and many extras but the test drive sold us. We had also test drove a Ford escape and the Mazda suv and the subaru was far superior. We returned to see Ryan and purchased the Forester. Ryan and the rest of the staff made the process easy and I feel we got a lot for our money. I Love it and know we made to right choice. Many thanks for the fantastic service. More

Awesome test drive with Ryan King! My Mom and I came into the dealership yesterday to test drive the Forester SUV. Ryan King came over, introduced himself and instantly, we felt at home My Mom and I came into the dealership yesterday to test drive the Forester SUV. Ryan King came over, introduced himself and instantly, we felt at home. Ryan was courteous, friendly, had a winning smile and a very good sense of humor! He walked us through the available options, compared the different models and answered all of our questions. The test drive is one that neither my Mom nor I will ever forget! I would highly recommend this wonderful young man to anyone looking to buy a Subaru product in the Red Deer area. More

Buying used car From a phone call to Red Deer to see what they had, to walking out the dealership after driving from Calgary to buy the car, every interaction was pos From a phone call to Red Deer to see what they had, to walking out the dealership after driving from Calgary to buy the car, every interaction was positive. The only salesman I encountered that opened the hood to show a girl the motor. Took me for the test drive to show me really what the car had. The whole experience felt like he was showing me what was great and in the kindest and most genuine manner. Kindest bunch of people I have interacted. Very very happy with going to Red Deer I will be driving out there to do the maintenance because they were all so nice and it's just so good out there. More

Purchased a 2016 WRX STI Pretty easy to do business with these guys. Ernesto Carlos and Carmen were very helpful and the people on the service side were also. Everything went Pretty easy to do business with these guys. Ernesto Carlos and Carmen were very helpful and the people on the service side were also. Everything went smoothly and my car came ahead of schedule. Would gladly do business with them again. The sales part went great now the service part is what im curios to see about. Time will tell. More

Customer Service?? Have been into Scott Subaru twice in past 3 months, we went in during June too look for a replacement for our wearing out outback, spent 15 minutes in Have been into Scott Subaru twice in past 3 months, we went in during June too look for a replacement for our wearing out outback, spent 15 minutes in show room without even a hello or and contact, staff were in their offices and did not come out, managers office had a couple of people huddled around the computer monitor oblivious to us, we left and went to see another dealer where the reception was quite different, went back today to look at a new outback and was greeted by a sales guy who let me look at a vehicle but would not let me test drive it as it was on HOLD, not SOLD but on HOLD, thus you can sniff the the leather but nothing else. Used Scott a few years ago for service and after some bungling of the service, we said we would go elsewhere, good to see that things don't change!!! Heading to Lethbridge to order the Subby!! More

Poor service with no accountability Bought a 2010 Subaru wrx. A year later it was flooding in rain. The interior including carpets and upholstery ruined. rust inside car. No help offere Bought a 2010 Subaru wrx. A year later it was flooding in rain. The interior including carpets and upholstery ruined. rust inside car. No help offered, no returned phone calls after I had explained my situation. They failed to give drivers license back after purchase because they forgot and seemed to loose a part that was on the new car that I purchased and then denied having it. Over all horrible service Subaru Canada as well. No return calls or emails. More

Jason Fedun was the one who primarily looked after us and he did an exceptional job of finding us what we needed rather than trying to shove something down our throats that we neither needed or wanted. We pa he did an exceptional job of finding us what we needed rather than trying to shove something down our throats that we neither needed or wanted. We particularly appreciated the way the salesmen worked together to help each other out without competing. It was refreshing to not feel as though we had been dropped into a tank of piranhas. We bought a 2014 Outback which we absolutely love and this is the first time that I can say that I would recommend this experience to a friend. Thanks so much and don't change the way you do business. More

Best buying experience for a new car I have ever had. Great communication and customer service! Did most of my communicating through email (Live in Calgary) and a few phone calls, very quick responses an Great communication and customer service! Did most of my communicating through email (Live in Calgary) and a few phone calls, very quick responses and willingness to help was exceptional. When arriving staff is very friendly and courteous, and offering refreshments was a bonus from a customer service stand point. Even gave me a ride to the registry near by to get my plate and registration! I would recommend Scott Subaru to ANYONE who is looking at joining the Subie family! It is worth the drive from the bigger cities like Calgary and Edmonton. More

The service provided was unparalleled! I visited multiple other Subaru dealers in Alberta, and none were as happy to meet my needs, as the staff at Scott Subaru. When it was all said and done, the entire pro other Subaru dealers in Alberta, and none were as happy to meet my needs, as the staff at Scott Subaru. When it was all said and done, the entire process took less time than they anticipated, which I was very appreciative to see. It is worth the drive out to Red Deer if you live in Calgary or Edmonton, as I found they were by far the best to deal with. More