Roy Foss Woodbridge
Woodbridge, ON
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Over all experience was great. Explanation of the van with what options it has was given. This helped on making a decision. Everyone was friendly there. with what options it has was given. This helped on making a decision. Everyone was friendly there. More
From the first contact at the dealership via their website to the test drive the passion, committment to customer service excellence were truly amazing as Betty went above and beyond to get the best p website to the test drive the passion, committment to customer service excellence were truly amazing as Betty went above and beyond to get the best price and ensure the car was in perfect condition when we drove away. In fact we were so impressed with Betty and the entire Roy Foss Woodbridge team (Vince-Sale Manager, Nick-Finance) that we returned two months later and bought a second car from Roy Foss. Again on the second car purchase experience the entire team treated us like family and made us feel welcome into their home. This is entire team of car professionals are truly the best in the business! We highly recommend this location for your next car purcase. More
This is the first time I stepped in a car dealer in past 5 years and not because I had known about Roy Foss Woodbridge. I stayed there 1.5 hour and signed a deal. I found this website the other day aft 5 years and not because I had known about Roy Foss Woodbridge. I stayed there 1.5 hour and signed a deal. I found this website the other day after i bought the car, and i am not suprised Roy Foss Woodbridge got 5 star rate. Guys there are friendly and atmosphere there is very family. I believe most of staff there will provide fine service. But Aldo is the one serving my case. Everything is handled in decent way. He is the guy that is easy to talk to and will talk honeslty, which saves your time. If you decided on a GM, try Roy Foss Woodbridge and try Aldo. More
From the moment we walked into the dealership and greeted by the reception staff, we felt like we were dealing with staff that understands us and can assist with our buying process. Darryl Atkinson has prov by the reception staff, we felt like we were dealing with staff that understands us and can assist with our buying process. Darryl Atkinson has provided answers to our questions with attention and patience. we walked away with not only a good car but with the feeling that this dealership and Darryl Atkinson have earned our business. More
I bought a 2011 GMC Sierra from Bettina. From the moment we walked through the door of the dealership, everyone there had a smile on their face and were very helpful. I was dreading the experience of buying we walked through the door of the dealership, everyone there had a smile on their face and were very helpful. I was dreading the experience of buying a new vehicle, based on service I had previously received in my local area. Driving the 5hrs was worth the trip in my opinion. A year and a half later, I was able to contact Bettina ..have her remember me and help with a concern regarding the truck. Can't wait to buy my next one! More
My husband and I just walked in to see what would be involved in upgrading to a new Equinox. We were greeted by Jack, he took us into his office and went over all the options available to us. He took h involved in upgrading to a new Equinox. We were greeted by Jack, he took us into his office and went over all the options available to us. He took his time and explained everything in detail. As a matter of fact in listening to us talk he pickup on something that would help us even more. We so impressed by his customer service. Being in customer service myself, it is very important to me when purchasing anything. We were so pleased that we went ahead right then and there with a new vehicle. When we came back to pick up our vehicle, we were introduced to Tom. Again the service provided by Tom was exceptional. Tom is very knowledgeable with every aspect of our new Equinox. He went over all the features in detail. After my husband and I left the dealership, we couldn't stop talking about the fantastic service we received. I have purchased my last 2 vehicle at Roy Foss and will continue to purchase or lease there in the future. I will definately recommend this dealership to my friends and family. GREAT JOB GUYS! John & Lina Rispoli More
My experience with Castel at Roy Foss was by far the best I've had in purchasing a used vehicle. Castel is a very kind and patient person, and doesn't use any of the typical high pressure techniques employe I've had in purchasing a used vehicle. Castel is a very kind and patient person, and doesn't use any of the typical high pressure techniques employed by most of the used car salesmen I've worked with in the past. I came in to look at a used traverse I'd seen in auto trader, but he steered me toward a different Traverse that was LESS expensive than the one I was looking at, but was, in his opinion, better cared for and in better general condition than the one I'd seen. Being naturally suspicious of used car salesmen I was looking for his angle. But after talking with him for a bit I realized that he was really just a nice guy who wanted to help me out. And it turned out that he was right. I do believe I got the better Traverse thanks to him. And when it came to the safety inspection, a mechanic saw a part that would need changing soon, but didn't require it to pass the inspection. Castel made sure the part got replaced, saving me the trouble and expense down the road. I highly recommend Roy Foss to anyone looking to be treated fairly in the purchase of a new or used vehicle. More
Tom is very friendly , knowledgeable, and kind person, ready to work with customers , not pushing them. Great job Tom. I will be your customer for the years to come. Regards Miljan. ready to work with customers , not pushing them. Great job Tom. I will be your customer for the years to come. Regards Miljan. More
Searching for a new car was a terrifying experience - as a new grad, my worries were budget and the ability to obtain a loan even with huge student loans after graduation. I was connected with Sam through a a new grad, my worries were budget and the ability to obtain a loan even with huge student loans after graduation. I was connected with Sam through a trusted friend who reached out to me very shortly after and I could tell even via email that he was absolutely willing and happy to make it work. Tom took over after I gave a runthrough of what I was looking into and he was great - everything worked out so seamlessly that it almost felt surreal. There were no problems getting a loan and no problems getting the car ready. I had received a loan, picked out my car and picked it up within just over a week! Thanks for everything Sam and Tom, we will definitely be back for our next car! More
It took us a lot of time to decide which car was our best It took us a lot of time to decide which car was our best option, finally we decided for an Equinox 2014, I really recommend Nelson Melendez becaus It took us a lot of time to decide which car was our best option, finally we decided for an Equinox 2014, I really recommend Nelson Melendez because he was very patient, he is a very professional person and he wasn't pushing to buy, I recommend him also for Spanish speakers interested in buying a car. I want to say thank you to Nelson and I hope to don’t have troubles with my new Equinox, and in case I have it being served as he did it when we bought it. More
