Roy Foss Woodbridge
Woodbridge, ON
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Alex D took care of all my expectations. Will go back. Even when there was a minor issue on delivery and took care of it ASAP. I was verry pleased Will go back. Even when there was a minor issue on delivery and took care of it ASAP. I was verry pleased More
Castel Infantry sells department was outstanding the negotiating process was smooth and I get all the help in the world to get my deal done. Unfortunately the where way too busy, that it took more than negotiating process was smooth and I get all the help in the world to get my deal done. Unfortunately the where way too busy, that it took more than a week to get my car but the time is good. Very happy with the results and ill recommend the royfoss team at woodbridge any time. Thanks to everyone. 🙏🏻 More
Great experience! Sales was very friendly, and knowledgeable about their vehicles. I was a first time buyer of a pickup, I also have back problems and was worried abou Sales was very friendly, and knowledgeable about their vehicles. I was a first time buyer of a pickup, I also have back problems and was worried about comfort for long drives, I explained the type of vehicle i was looking for and my concerns, Keenan helped me decide on the perfect fit. I bought a pickup 2 weeks ago, since then have driven about 1500 km, with no concerns about comfort or quality of vehicle. It was a pleasure to work with this group, and im very happy with my purchase. Thanks! More
Don’t buy a used car from Roy Foss Woodbridge! We recently bought a used car from them. Before buying the car, the salesman was great and was helpful in explaining the car’s features. Both he a We recently bought a used car from them. Before buying the car, the salesman was great and was helpful in explaining the car’s features. Both he and the Used Car Sales Manager also verbally agreed to repair and address some issues we noticed, but when it came to signing the purchase and sale agreement, they didn’t want to put these in writing. It was only when they saw I was willing to walk away from the deal, then he reluctantly wrote in the agreed repairs. But when we got home after paying for and picking up the car, we noticed that the rear panel was loose. I immediately texted the salesman and included pictures about this issue. After repeatedly following up with text messages and phone calls, the salesman told me that the Used Car Sales Manager said that ‘the dealership cannot do anything’. This is absolutely ridiculous. It was obviously an issue that existed when we bought the car. In fact, when we took the car to another dealer, they couldn’t believe that Roy Foss wouldn’t fix the problem free of charge. Bottom line: Roy Foss Woodbridge gives you great service up until you pay. Once they have your money, that’s over. I will never buy from this dealership again. More
I would like to share my experience for service I get for my vehicle in Woodbridge Royfoss. First day. I bring my car with the main problem: CarPlay isn't working and also if I'm already here for service I my vehicle in Woodbridge Royfoss. First day. I bring my car with the main problem: CarPlay isn't working and also if I'm already here for service I need to change my winter tires to regular one. The service was done and when I came back, my CarPlay wasn't working and I asked the guy what he did. He informed me that he did a diagnostic and updated the system. When I asked him if he tried CarPlay he immediately told me that he doesn't have an iPhone and my cable isn't original for iPhone and it's a problem. I understand he never tried with any other phone either. I inform him that iPhone 15 doesn’t have original cable for CarPlay and I bought my cable 2 weeks early in Apple store with my new iPhone and it was working during 10 days. Second Day. Next day when I came to drive my car from the garage I found that one of the tire leaking. When I came to closest Mr. Lube I was inform that one of the tire wasn’t seal properly and by the way your tires is gone and you have to change all of them. I call immediately to service manager Nunzio Piccinni and we schedule appointment for next day, because he needs to measure my tire himself. Third Day. I come to the dealership and Mr. Piccinni measure tires and acknowledge that they have make mistake and he can cover cost of installation and balance if I’ll buying tires from them. Summary. I have 4 tires which I need to buy and CarPlay which doesn’t work. I’m not comfortable somehow to pay more for their service. More
Nothing but liars and crooks, was personally told by an employee that he wouldn’t even purchase a vehicle from them. I wish I was told that before I purchased my vehicle. Worst dealership in the GTA by far employee that he wouldn’t even purchase a vehicle from them. I wish I was told that before I purchased my vehicle. Worst dealership in the GTA by far. Do not purchase a vehicle from John Dinardo. Promised me all these things and never received one of them and then was told it wasn’t on paper so there’s nothing I can do. More
We had a great experience at this dealership, highly recommend Sara from finance at Roy Foss Woodbridge she is very professional and knowledgeable,she helped us finance our new vehicl dealership, highly recommend Sara from finance at Roy Foss Woodbridge she is very professional and knowledgeable,she helped us finance our new vehicle and made sure we were all set with the necessary protection, which is very important! Also I would like to thank Gary for his very friendly and professional approach! It was pleasure to meet them and to have a business with them! We highly recommend this dealership, it’s a great place to buy a new car! More
