Roy Foss Woodbridge
Woodbridge, ON
Filter Reviews by Keyword
By Type
Showing 87 reviews
Greatest Experience First let me start by saying how buying a vehicle is one of my least favourite things to do ... but from the first moment I walked in the door at Roy First let me start by saying how buying a vehicle is one of my least favourite things to do ... but from the first moment I walked in the door at Roy Foss, I felt at ease. From the friendly greeter to the Sales to the Finance, the entire process was easy, comfortable and enjoyable. We worked with Tom Gostic on the purchase of our vehicle and Nick Cece on the financing, both of these gentlemen were knowledgable, helpful and really great to work with. I would highly recomment this dealership and will be returning again (even though it is a 45 minute drive). Great Job Roy Foss !!!! More
Simply the best Bettina is amazing, one in a million, I could not have asked for a more helpful, interactive and engaged professional. I would recommend Bettina any t Bettina is amazing, one in a million, I could not have asked for a more helpful, interactive and engaged professional. I would recommend Bettina any time ! More
Truly AMAZING customer service!! This feedback is regarding our great experience and say how satisfied we were with the customer service provided by the sales lady from RoyfossChevr This feedback is regarding our great experience and say how satisfied we were with the customer service provided by the sales lady from RoyfossChevrolet. It was my first time going into this dealership and didn't know what to expect so I decided to check it out. The staff and reception were friendly and the ambience was alright considering the blackout they just had. But just as we were about to leave, this pleasant lady ( Karen Aragon) arrived and she shined throughout. Not only did she acknowledge us from the beginning to the end; she was very attentive, knowledgeable, provided honest valuable advice and took the time to find out what were looking before and after the test drive. It wasn't going to be easy for her to convince me once she knew of my intentions to purchase another competitors vehicle, but she rose to the occasion and met my expectations all the way and bought a 2014 Chevrolet Cruze. Special mention goes to her manager for putting me at ease with some minor concerns I had and Karen for always following up with any questions and doubts I have in a timely manner. So if you're shopping for a vehicle and want to feel just as valued the day before and after purchasing a vehicle, I recommend this dealership and above all I recommend a professional, wonderful and pleasant lady like Karen to help you out. More
Excellent customer service! I bought my first car off of Kyle at Royfoss in Woodbridge, ON. He was very kind, patient, and helpful. I explained what I was looking for in a car an I bought my first car off of Kyle at Royfoss in Woodbridge, ON. He was very kind, patient, and helpful. I explained what I was looking for in a car and he was able to help me find exactly what I needed. It is evident that he doesn't just work to benefit himself, but he always does what is in the best interest of the customer. I would also recommend Royfoss as a dealership in general. They spent a long time making sure that my new car was ready to go. When there were some initial issues with the car, I was given a rental right away for the inconvenience. I couldn't have asked for a better salesperson than Kyle, or a better dealership than Royfoss Woodbridge. I am 100% satisfied. :) More
Excellent customer service! A special thank you to Tony Natale for his extent knowledge on our new truck. Extremely friendly and great customer service! Thank you again. Tom an A special thank you to Tony Natale for his extent knowledge on our new truck. Extremely friendly and great customer service! Thank you again. Tom and Lorraine. More
Mrs. Forti-Dias A class lady and great professional Was like connecting with an old friend. Mrs. Forti is the consummate professional and an absolute pleasure to work with. I would gladly assign all fut Was like connecting with an old friend. Mrs. Forti is the consummate professional and an absolute pleasure to work with. I would gladly assign all future business to her exclusively More
Always great service! Every time I call the service department ....they always take the time to listen and answer any questions or concerns. Recently I had a concern with Every time I call the service department ....they always take the time to listen and answer any questions or concerns. Recently I had a concern with a part for my 2009 Chevy Equinox and called to speak to my service advisor Lui. He wasn't available at that moment but promptly returned my call and he listened to my concern and then took care of it with no questions asked. He's awesome. Thank you Lui! More
Awesome customer experience Bettina was knowledgeable, not pushy and has great product knowledge. She was warm and welcoming and my family enjoyed the shopping experience with he Bettina was knowledgeable, not pushy and has great product knowledge. She was warm and welcoming and my family enjoyed the shopping experience with her. She was very down to earth but very professional. I will without hesitation recommend Roy Foss to all my friends and send them directly to Bettina. She made the car shopping experience memorable in a very fabulous way. More
Teamwork! All staff was very assistive and worked well in supporting each other while thinking of the customer. No hesitation from anyone to spend time to answe All staff was very assistive and worked well in supporting each other while thinking of the customer. No hesitation from anyone to spend time to answers questions. Great customer service. More
Satisfied I`m happy and satisfied with the services that I received since they are passionate about their customers`experience. Problems were fixed free of cha I`m happy and satisfied with the services that I received since they are passionate about their customers`experience. Problems were fixed free of charge! More
