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Rose City Ford Sales

Windsor, ON

4.7
845 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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845 Reviews of Rose City Ford Sales

August 20, 2023

Polite helpful staff that make you feel valued. There are 3 separate waiting areas which is really nice. I always bring a book and like a quiet spot to read with no tv or liud nouse. More

by Nancymariewhited
Recommend Dealer
Yes
Employees Worked With
Can't remember their names... sorry.
Aug 28, 2023 -

Rose City Ford Sales responded

Thank you Nancy! We're are so pleased to know that you had pleasant experience while you were here. We appreciate you taking the time to tell us about your visit, and we look forward to seeing you again soon! Cheers :)

August 18, 2023

Professional, curtious staff, very knowledgable and fast clean service. Very happy with my experience. I will be back! More

by GIDI1
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Aug 28, 2023 -

Rose City Ford Sales responded

Thank you Gidi! We are thrilled to hear that you enjoyed your experience here at Rose City Ford, and please don't hesitate to reach out if there's anything additional we can do for you! We appreciate you taking the time to leave us a rating and review, and we hope to see you again soon! Cheers :)

August 17, 2023

Everything went as described, in a timely manner. Everyone involved were courteous and professional. Including the two drivers. More

by mflore
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Aug 21, 2023 -

Rose City Ford Sales responded

Mflore, we're happy you found our staff to be so supportive during your experience here at Rose City Ford! Thank you for taking the time to leave us feedback, we very much appreciate it! We hope you have a great day and look forward to your next visit! Cheers :)

August 17, 2023

Have appreciated the communication, cooperation and care from the employees at rode city ford thank you! More

by T Cloutier
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Aug 21, 2023 -

Rose City Ford Sales responded

Thank you T! We are very happy to hear that you enjoyed your experience here! We aim for 100% satisfaction, so we are glad to see that this was the case with you! We look forward to your next visit, cheers!

August 16, 2023

Renaldo at Rose City Ford was super friendly, knowledgeable, and helpful. He made finding my perfect vehicle easy and enjoyable. I’d definitely recommend him to friends and family. The rest of th More

by Felicia
Recommend Dealer
Yes
Employees Worked With
Renaldo , Nick Gloster
Aug 18, 2023 -

Rose City Ford Sales responded

Thank you Felicia! We're thrilled to hear that you had a great experience with Ronaldo! We will be sure to share your kind words with him. Thank you again for your recommendation, it means the world to us! We hope you love your new ride, and we look forward to your next visit! Cheers :)

August 15, 2023

I came a few minutes early for my appointment and they took me right away. All of the staff members were very friendly and did the oil change in a timely manner. Would highly recommend. More

by madelineanne97
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Aug 19, 2023 -

Rose City Ford Sales responded

Thank you Madeline! We are happy to hear that you had such a great experience during your service visit! We appreciate you taking the time to tell us about your experience, and we hope we can be of service to you again in the future! Cheers :)

August 15, 2023

Trusted work done properly. And good to know if something isn't right they'll take care of it. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Rob Primeau, Nick Gloster
Aug 19, 2023 -

Rose City Ford Sales responded

Thank you Dave! Your satisfaction is our top priority! We appreciate you taking the time to leave us a rating & review, and we look forward to your next visit! Cheers :)

August 15, 2023

Great job again by you awesome staff Thanks again for taking care of my safety More

by ChrisMcNiven
Recommend Dealer
Yes
Employees Worked With
Kris, Nick Gloster
Aug 19, 2023 -

Rose City Ford Sales responded

Thank you Chris! We appreciate you taking the time to let us know about your experience! We hope to see you again soon! Cheers :)

August 14, 2023

Being loyal Ford customers, we were searching for a used Ford Explorer… there weren’t any available in our area. After searching the internet we decided to drive to Windsor where we found the vehicle that w More

by Cheryl Stonefish
Recommend Dealer
Yes
Employees Worked With
Mr. Marsh, Manager, Kurt in Sales, Lucy in Finance
Aug 18, 2023 -

Rose City Ford Sales responded

Hi Darryl & Cheryl! Thank you so much for taking the time to leave us such a wonderful review! First of all, we are thrilled that you decided to visit us to find your perfect Explorer! Second, we are so glad that Kurt and Lucy were able to provide you with the great experience that we strive to provide to all of our customers. Lastly, we can't thank you enough for your kind words and your recommendation. We will be sure to share your comments with Kurt, Lucy, and our team here, and we look forward to your next visit! If there is anything else you need from us in the meantime, please feel free to reach out! Have a wonderful day :)

August 12, 2023

I put down deposit 3 weeks before picking up the car. Signed 2 days before picking up the car. I was promised the car would be ready and the noise in the front fixed. Neither was done. I had no plates or More

by Sue
Recommend Dealer
No
Employees Worked With
Ahmed
Aug 16, 2023 -

Rose City Ford Sales responded

Sue, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. Our manager would really like to speak with you more regarding this matter, if you could please reach out to us at 519-948-7800. Again, we apologize for not providing the best experience that we strive to deliver to all our guests, and we look forward to hearing from you.

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