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Rose City Ford Sales

Windsor, ON

4.8
1,532 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,532 Reviews of Rose City Ford Sales

July 19, 2024

The staff was pleasant and prompt. The salseperson was genuine and helpful. I received helpful advice and assistance from the finance department as well. More

by Lizette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Print
Jul 23, 2024 -

Rose City Ford Sales responded

Hi Lizette, thank you for taking the time to leave a review for us at Rose City Ford. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rose City Ford! We look forward to seeing you again soon! Cheers :)

July 18, 2024

Service department is terrible. They charged me $418 for diagnosis on my car i bought from them and couldn't fix any of it More

by krystalpentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Print
Jul 19, 2024 -

Rose City Ford Sales responded

Hi Krystal, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (226) 826-2680 at your earliest convenience and we will do our best to resolve this with you. Thank you, we look forward to hearing from you.

July 17, 2024

Great service and friendly dealers, made the process simple and easy, very good communication and help More

by Shanesim2325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski, Nick Gloster
Print
Jul 18, 2024 -

Rose City Ford Sales responded

Thank you Shane! We're thrilled to hear that you had a great experience with us! We appreciate you taking the time to leave us a review, and if there is anything we can do to help you, please don't hesitate to reach out! Cheers :)

June 22, 2024

Great service also Matt explained everything in detail so it was easy to understand 👍 THANK YOU ALL AT ROSE CITY FORDS. More

by Bernie.marcus1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Print
Jun 26, 2024 -

Rose City Ford Sales responded

Thank you for taking the time to leave us a review! We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Cheers :)

June 19, 2024

It was a pleasant experience. Everyone at the dealership was kind and welcoming. Servicing my vehicle was so easy with their help. More

by Arun Anil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Arun! We're so glad to hear that you had a great experience! We hope that we can be of service to you again in the future! Cheers :)

June 18, 2024

Horrible! Run away! They will tell you one thing and after you fix it, they will tell you something else and charge you for it! So inconsistent and unprofessi More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Print
Jun 21, 2024 -

Rose City Ford Sales responded

Maria, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (226) 826-2680 when you have a chance. Thank you, and we look forward to hearing from you.

June 18, 2024

Appointment was a short wait. The service agent was friendly along with the hostess and shuttle person More

by Doomerdog53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service, Nick Gloster
Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you! We appreciate you taking the time to tell us about your experience. We hope to see you again soon! Cheers :)

June 18, 2024

Ever one was on point to get me in to my ordered car sales rep and finance department were both very helpful More

by Mrally64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy hawks and Ahmad Al Dimashlie
Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you! We're thrilled to hear that you had a great experience with us! If there is anything you need in the future, please don't hesitate to reach out! Cheers :)

June 17, 2024

Friendly caring and helpful Mat is very friendly and helpful. Dealership is clean and tidy. More

by Beethecat
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mat Wilbur
Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you! We're happy to hear that you had a good experience here with Matt and our service department. If you have any questions or concerns, please don't hesitate to reach out! Cheers :)

June 14, 2024

The team at Rose city ford is really knowledgeable and professional, they always deliver excellent customer service. I really recommend More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Jeremy! We very much appreciate your recommendation! Thanks again for taking the time to leave us a great rating & review, and we hope that we can be of service to you again in the future! Cheers :)

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