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Rose City Ford Sales

Windsor, ON

4.7
848 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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848 Reviews of Rose City Ford Sales

October 21, 2024

Very customer oriented. My Advisor was very good, personable and pleasant. Dealership is nice and clean in the waiting area. More

by AP_Super
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you for your kind words! We’re glad to hear that your Advisor was personable and pleasant, and that you had a great experience. We appreciate you taking the time to leave us a rating & review, and we look forward to your next visit! Cheers :)

October 19, 2024

this is the best service department we have ever been to . the staff are super great , they kept offering treats and water and coffee also shuttle service . very happy with this dealership service departmen More

by Chum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Chum! We’re glad to hear that you had a great experience with our service department and enjoyed the treats, coffee, and shuttle service. We appreciate you taking the time to leave us your feedback and want to thank you for choosing Rose City Ford! Cheers :)

October 19, 2024

Fantastic customer service. This is my 5th vehicle from Rose City Ford and will definitely be back. I will recommend to all friends and family More

by Smitty 34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf and Kyle Gagnon
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Smitty! We’re thrilled to hear that we were able to provide you with great service, and we can't thank you enough for your continued loyalty! We appreciate your recommendation, and we look forward to your next visit! Cheers :)

October 18, 2024

Professional and experienced staff. Very helpful recommend and give all details about all condition and terms. More

by Sara zahedinia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia drouillard
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Sara, for your wonderful feedback! We’re delighted to hear that our professional and experienced staff were able to assist you effectively. It’s important to us that our guests have all the details they need to make informed decisions. We appreciate your recommendation and look forward to serving you again. Cheers :)

October 18, 2024

Recently purchased a new Ford Edge. Paul Janikowski helped us with the purchase. He was very knowledgeable and took the time to go over every detail of the vehicle. I would highly re More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Mike, for your fantastic feedback! We’re glad to hear that Paul provided you with knowledgeable and detailed assistance during your purchase. Your recommendation means a lot to us, and we’re happy to have you as a satisfied guest. Enjoy your new Ford Edge! Cheers :)

October 18, 2024

Very professional and accommodating. They fit us in which was important to us. Rose City found an issue with our brakes that was ignored by my other mechanic even we told them the brakes More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Franco, for your feedback! We’re glad to hear that our team was able to accommodate you and address the brake issue that was previously overlooked. Ensuring the safety and satisfaction of our guests is our top priority, and we’re pleased we could assist you effectively. We appreciate your trust in Rose City Ford and look forward to serving you again. Cheers :)

October 18, 2024

Rob at the service desk is always helpful and always provides great customer service. Including one visit where he made sure that I had my car in time to bring my daughter the lunch that I had promised More

by Kristinbrigden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you for sharing your experience, Kristin! We’re thrilled to hear that Rob provided you with exceptional service and went above and beyond to help you. It’s wonderful to know that he made your visit smooth and convenient. We appreciate your kind words and look forward to serving you again. Cheers :)

October 16, 2024

When I got into my car the passenger seat was fully reclined. I was not given a report on what was done. My speaker on the passenger side makes a buzzing sound. The only way not to hear it is if I t More

by kbleasby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown, Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

We’re sorry to hear about your experience. We strive to provide thorough and satisfactory service to all our guests. Please reach out to us directly at 226-826-2680 so we can address the issues with your stereo system and ensure your concerns are resolved. Your satisfaction is important to us, we look forward to hearing from you. Thank you.

October 16, 2024

Very knowledgeable in every aspect. Always available & willing to help with any concerns & questions that we had.We were very happy with the service. More

by Smilee
Recommend Dealer
Yes
Employees Worked With
Liv Drouillard.
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you for your positive feedback! We’re glad to hear that our team was knowledgeable and always available to help with your concerns. Your satisfaction is our priority, and we’re happy to have met your expectations. Cheers :)

October 13, 2024

Paul was great to work with and he made buying my ford bronco so easy. He took time to go over the entire vehicle and I love my new car. Thanks Paul. More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Nick Gloster
Oct 18, 2024 -

Rose City Ford Sales responded

Thank you, Laura! We’re so pleased to hear that Paul made buying your Ford Bronco an easy and enjoyable experience. It’s wonderful to know you love your new car and that Paul took the time to go over everything with you. We appreciate your feedback and hope you enjoy many great adventures in your Bronco. Cheers :)

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