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Rose City Ford Sales

Windsor, ON

4.7
845 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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845 Reviews of Rose City Ford Sales

November 17, 2023

Did not get the vehicle we ordered Service is expensive wanted to charge us over $1000 to replace one missing hubcap More

by toadilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Toadilee, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (226) 826-2680 at your earliest convenience and we will do our best to resolve this with you.

November 17, 2023

Completed work as required. No issues. Picked me up and dropped me off. No concerns. More

by mdesjardins7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Mdesjardins7! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Rose City Ford

November 16, 2023

Kristyn was very attentive before and during the service. Very satisfied with the attention and care More

by Marta Reis Joaquim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristyn , Nick Gloster
Nov 23, 2023 -

Rose City Ford Sales responded

Thank you Marta! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2023

Dany and Mostafa were excellent to deal with. They knew we were driving in from London’s and had everything ready to go for us. They managed to complete our deal in 3-4 hours and we left happy. More

by jackalynshort
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dany, Mostafa
Nov 17, 2023 -

Rose City Ford Sales responded

Jackalyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. Please don't hesitate to reach out if there's anything additional we can do for you! Thanks for choosing Rose City Ford!

November 15, 2023

Ahmad was very professional, knowledgeable and genuine. He made the purchase effort free. I would recommend him again More

by andyabbruzzese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad
Nov 17, 2023 -

Rose City Ford Sales responded

Hi Andyabbruzzese, we are very happy to have provided you with such a positive experience! Thank you for the recommendation, and we appreciate you taking the time to leave us a review! Have an amazing day!

November 14, 2023

Very organized and friendly, not pushy with recommendations. Reminder call the day before was helpful . Shop is very clean. More

by Edy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget her name
Nov 16, 2023 -

Rose City Ford Sales responded

Thank you Edy! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Cheers :)

November 14, 2023

Kurt Silvera was very helpful and made my process of getting my car really seamless. More

by Esther
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Silvera, Nick Gloster
Nov 16, 2023 -

Rose City Ford Sales responded

Esther, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for taking the time to leave us a review regarding your recent experience with Kurt, we will be sure to share your feedback with him! If you have any further questions, please give us a call. We're always happy to help! Cheers :)

November 14, 2023

Great experience. .. Sales person was very helpful. Will always purchase my vehicles here from now on. More

by james_chimienti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KYLE Gagon, Nick Gloster
Nov 16, 2023 -

Rose City Ford Sales responded

Thank you James! We're happy to hear you had such a positive experience with our team! We appreciate you taking the time to leave us a review, and we hope to see you again soon! Cheers :)

November 12, 2023

Well ware to start Ronaldo was wonderful… this was my first ever brand new car and he helped me threw everything … he kept me updated with everything … Ronaldo went above and beyond bring my car make whi More

by Heidi woods
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Nov 15, 2023 -

Rose City Ford Sales responded

Heidi, thank you for your kind review; we are happy to pass along your comments to Ronaldo and the team here at Rose City Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

As always, the staff at Rose City Ford are friendly and go above and beyond. More

by Stefan.Percy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew T Willar
Nov 14, 2023 -

Rose City Ford Sales responded

Thank you Stefan! We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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