Rose City Ford Sales

Kristen was amazing at looking after my mechanical and electrical repair needs. She was professional and courteous. She made the business transaction a friendly and pleasant one. When the shuttle had a electrical repair needs. She was professional and courteous. She made the business transaction a friendly and pleasant one. When the shuttle had a prolonged wait time she showed empathy and was sincere in her wanting to make my experience a positive one. She succeeded More

I have been using Rose City Ford for years and have always been impressed by the consistent service that I receive. The staff is professional and friendly and have always ensured that I was well taken always been impressed by the consistent service that I receive. The staff is professional and friendly and have always ensured that I was well taken care of. I will continue to use their services for repairs , maintenance and new vehicles. More

Brought my car in for service and added wheel rotation in before it went in the front right tire was 2psi higher that the others I thought the service tech would fix when rotating tires when I got car back t before it went in the front right tire was 2psi higher that the others I thought the service tech would fix when rotating tires when I got car back the same front tire was high and the wheel lugs hadn't been touched....nice not impressed More

Took car in at their request, part was not ready, no communication all day until I called and they tell me they didn't do anything and will have to bring it back. They offered to pick up the car and dr communication all day until I called and they tell me they didn't do anything and will have to bring it back. They offered to pick up the car and drop it off next time. When the part was ready, no one would acknowledge picking up the car or dropping it off. More

Way to expensive for a oil change and too long of a wait , better system and organization needed , better system and organization needed More

The whole experience was wonderful, very kind and helpful. Car was done quickly. The waiting room lady was the most curtious person I have met in a long time. She made the wait so pleasant. Thank-you helpful. Car was done quickly. The waiting room lady was the most curtious person I have met in a long time. She made the wait so pleasant. Thank-you More

It's a very pleasant experience to have your car serviced at Rose City. The staff and managers and customer service are excellent. The coffee, tea, and treats offered up by very friendly staff makes the wait at Rose City. The staff and managers and customer service are excellent. The coffee, tea, and treats offered up by very friendly staff makes the wait time enjoyable. More

Fast friendly wonderful makes you feel like home All the staff beginning to end are very cordial and welcoming staff beginning to end are very cordial and welcoming More

Quick service, personable staff, comfortable lounge and coffee brought right to me! Costs were explained beforehand and I was in and out in 30 minutes while getting a new battery. Great customer service! coffee brought right to me! Costs were explained beforehand and I was in and out in 30 minutes while getting a new battery. Great customer service! More

Very professional and knowledgeable. Christine was very helpful. Truck was finished earlier than was expected. Christine was very helpful. Truck was finished earlier than was expected. More