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Rose City Ford Sales

Windsor, ON

4.7
846 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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846 Reviews of Rose City Ford Sales

January 04, 2024

Great service. My car was ready in early afternoon. Rob kept me informed of my vehicle. More

by Stmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 23, 2024 -

Rose City Ford Sales responded

Hi Stmiller, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2024

2016 F-150 184,000km. Ask for transmission fluid change. Unfortunately wasn’t explained my service properly. Difference between transmission flush and transmission oil cha More

by Jason S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 23, 2024 -

Rose City Ford Sales responded

Hi Jason, thank you for taking the time to tell us about your recent experience with us. We appreciate you bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We hope you have a great day, and we hope we can be of service to you again in the future.

Jan 23, 2024 -

Jason S responded

Good day. Rose City Ford contacted me. They made significant effort to rectify the situation and immediately got my vehicle in with a transmission filter change and clean the magnet for a nominal fee. It is my belief, Rose City Ford will make reasonable efforts to inform the customer if their shop is executing a limited / partial service or conducting the full complete service prior to the work order signature. A flush is a flush, a service includes the filter. The situation was resolved to my satisfaction and I appreciate Rose City Ford making it right.

January 02, 2024

Top-notch car maintenance service! Timely, thorough, and professional. The team took great care of my vehicle, ensuring it runs smoothly. Highly satisfied with the attention to detail More

by Harpreet K Khullar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 04, 2024 -

Rose City Ford Sales responded

Hi Harpreet, thank you so much for your positive comments about Rose City Ford! We're thrilled that you were satisfied with your visit, and we appreciate you taking the time to tell us about your experience! If you have any questions or need anything in the future, please don't hesitate to give us a call! Have a great day!

December 30, 2023

This is the second vehicle purchase for me from Rose City Ford. Also the second with the salesperson Dany Jirjis. Dany is just a great guy to deal with. He works with what YOU want. No pressure, no upsell, h More

by randymarion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany Jirjis, Moose Kachouri, Neil Rickets, Scott Ohler.
Jan 03, 2024 -

Rose City Ford Sales responded

Thank you Randy, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Rose City Ford. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 30, 2023

The team is very Knowledgeable, Fast and has Great Customer Service. I highly recommend to anyone I know. More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 03, 2024 -

Rose City Ford Sales responded

Thank you! We very much appreciate your kind words and stellar recommendation! We are happy to hear that you enjoyed your experience with us, and we look forward to your next visit! Cheers :)

December 29, 2023

Best experience ever professional knowledge and you feel like home thank you Roce City Ford More

by CristinaGuelfo68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 03, 2024 -

Rose City Ford Sales responded

Thank you Cristina, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Cheers :)

December 29, 2023

Excellent service! Staff was really professional and family friendly. Definitely a place to buy your next vehicle!! More

by dannyjimenez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia, Ahmed and Lucy , Nick Gloster
Jan 03, 2024 -

Rose City Ford Sales responded

Thank you Danny! Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 29, 2023

I Just Want Thank Tracey For Help Thursday & Having My Steering Replace Back On Road In 45 Minutes Thanks For Great Service More

by n_denault@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 03, 2024 -

Rose City Ford Sales responded

Thank you for taking the time to tell us about your recent visit! Your satisfaction is our top priority, and we are glad we could help! If you ever need anything in the future, please don't hesitate to reach out! Cheers :)

December 28, 2023

This dealership is very thoughtful, respectful and helpful and friendly.They answer any questions that you may have. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 03, 2024 -

Rose City Ford Sales responded

Rob, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rose City Ford! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 28, 2023

Great Customer Service. Continous updates through out the process in a timely fashion with easy check out. More

by ldidonato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan Ann Bondy
Dec 29, 2023 -

Rose City Ford Sales responded

Hi Ldidonato, thank you for taking the time to leave a review for us at Rose City Ford. We're happy we could meet your expectations! We're looking forward to your next visit with us!

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