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Rose City Ford Sales

Windsor, ON

4.7
1,055 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,055 Reviews of Rose City Ford Sales

June 18, 2024

Horrible! Run away! They will tell you one thing and after you fix it, they will tell you something else and charge you for it! So inconsistent and unprofessi More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Maria, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (226) 826-2680 when you have a chance. Thank you, and we look forward to hearing from you.

June 17, 2024

Friendly caring and helpful Mat is very friendly and helpful. Dealership is clean and tidy. More

by Beethecat
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mat Wilbur
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you! We're happy to hear that you had a good experience here with Matt and our service department. If you have any questions or concerns, please don't hesitate to reach out! Cheers :)

June 14, 2024

The team at Rose city ford is really knowledgeable and professional, they always deliver excellent customer service. I really recommend More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Jeremy! We very much appreciate your recommendation! Thanks again for taking the time to leave us a great rating & review, and we hope that we can be of service to you again in the future! Cheers :)

June 12, 2024

At rose city ford they make sure you're taken care of from the moment you arrive making sure you know what's happening next and that your wait is as comfortable as possible More

by bhpwsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you! We are so glad that you enjoyed your experience with us! We appreciate you taking the time to leave us feedback, and we hope we can be of service to you again in the future! Cheers :)

June 11, 2024

Service waiting area is very clean and well kept, and the service staff is very friendly and outgoing. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Don! We're happy to hear that you enjoyed your visit! We appreciate you taking the time to leave us a rating & review, and we look forward to your next visit! Cheers :)

June 10, 2024

I like rose city ford service it’s very good service and they take care about the customer More

by Rafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Rafi! We are happy that we were able to meet your expectations. We appreciate your kind words, and we look forward to your next visit! Cheers :)

June 07, 2024

I brought my car in at 8 am and was done just after 10 am. So far so good no problem with service of my car. Great job. Thanks for the service. More

by Claude
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Claude! We're so happy to hear that we were able to help you out in a timely manner! If there is anything else we can do for you, please let us know! Cheers :)

June 07, 2024

Always been treated politely when I go in for oil change. Know most of the service dept representatives. Been dealing with Rose City Ford since early 70’s. Stacey is a great hostess, she’s a keeper! More

by nikolai00700Nikki
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willard, Stacey, Rob Primeau if still there
Report | Print
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you, Nikolai! We're so glad that you had a great experience with us. We appreciate your continued business and hope that we can be of service to you for years to come! Have a great day! Cheers :)

June 06, 2024

Exceptional service and very professional. Rob Primeau is unbelievable in the service department. I highly recommend this dealership. More

by Jaymarcelloni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Jul 06, 2024 -

Rose City Ford Sales responded

Thank you Jay! We're happy to hear that you had a good experience here with Rob! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Cheers :)

June 06, 2024

Excellent service and very attentive and helpful. Sales Representative was very courteous and explained car details thoroughly. More

by Ann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Dimashki
Report | Print
Jun 08, 2024 -

Rose City Ford Sales responded

Ann, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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