Rose City Ford Sales

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. It's great to know that our staff was friendly and that Mathew was both knowledgeable and a pleasure to work with. We look forward to seeing you again for your next oil change! Cheers :)

Rose City Ford Sales responded

Thank you, Brandie, for your wonderful review! We're so glad to hear that Dany was extremely helpful and knowledgeable during your search for a new vehicle. Our team prides itself on providing excellent service and expertise to our customers. We appreciate your kind words and look forward to serving you again in the future! Cheers :)

daniellepoupard responded

Great team that ensures your needs are met & are always kind and professional.

Rose City Ford Sales responded

Thank you for your kind words, Danielle! Our staff takes pride in providing excellent service to our valued customers. We are thrilled to hear that you had a positive experience at our location. Your satisfaction is our top priority. See you again soon!

Rose City Ford Sales responded

Thank you, John, for the wonderful review! We are so glad to hear that your Ian was courteous and made sure you got the vehicle you were looking for. Our team is committed to going the extra mile for every customer. We truly appreciate your feedback and hope you enjoy your new vehicle! Cheers :)

Rose City Ford Sales responded

Thank you for the fantastic feedback! We are so glad to hear that you had a positive experience with us and that we were able to get your vehicle in promptly for your appointment. Our team works hard to provide efficient service for all of our customers, and it's wonderful to know we could get you back on your way early. We appreciate your business and look forward to seeing you again in the future. Cheers :)

Rose City Ford Sales responded

Thank you so much for your great feedback, Marcia! We are so pleased to hear that your check-in was quick and that you had a positive experience with our shuttle service. Our team is committed to making your visit as comfortable and efficient as possible, so it's wonderful to know that our efforts to offer you refreshments were appreciated. We look forward to providing you with the same great service again in the future! Cheers :)

Rose City Ford Sales responded

Thank you so much for your great feedback, Fred! We are so pleased to hear that your work was completed in a timely manner. Our team works hard to ensure every customer feels welcome and comfortable, so it is wonderful to know that their politeness and offer of a drink or snack made a positive difference. We appreciate your business and hope to see you again soon. Cheers :)

Rose City Ford Sales responded

Thank you so much, Joseph, for your wonderful feedback! We are so pleased to hear that you are always very satisfied with your visits and that you appreciate our team's care and attention to detail. Providing exceptional service is our top priority, and it's rewarding to know we consistently meet that goal for you. We appreciate your loyalty and look forward to seeing you again soon! Cheers :)

Rose City Ford Sales responded

Thank you for the excellent feedback! We're thrilled to hear that Rob and his team did a great job servicing your truck and had you on your way to your Toronto appointment in a timely manner. We understand how important it is to have your vehicle ready for a long drive, and we’re so glad we could help. We appreciate your business and hope you have a great day! Cheers :)

Rose City Ford Sales responded

Thank you, Brandon, for bringing this to our attention. We are sincerely sorry to hear that your vehicle was returned to you with an empty gas tank after your recall service. This is not the standard of care we expect from our team, and we apologize for the oversight and the inconvenience this caused you. We will be looking into this matter with our service staff to ensure this does not happen again. We truly appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.