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Rose City Ford Sales

Windsor, ON

4.8
1,508 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,508 Reviews of Rose City Ford Sales

August 11, 2025

Quick and easy with friendly service. I would recommend Rob and Matt to anyone. I will be back in the future! More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Adrian. We're thrilled to hear that your experience with us was quick, easy, and friendly. We'll be sure to pass along your compliments to Rob and Matt. We truly appreciate your recommendation and look forward to welcoming you back in the future! Cheers :)

August 10, 2025

The young man was very polite. He answered all questions that I had for him. The shuttle gentlemen was very nice and quick on picking me up as well. Over all service was fantastic. More

by Donna Beaulieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you, Donna, for your wonderful review! We are so glad to hear that you had a fantastic experience with our team. We pride ourselves on providing helpful service and quick shuttle rides for our customers, and it's great to know that our staff was able to meet your needs. We appreciate your kind words and look forward to seeing you again in the future! Cheers :)

August 09, 2025

Clean workplace, great service, eze in out ,beautiful people, good customer service. Thank you. Best regards. More

by Zsuzsa0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon
Report | Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team and that you found our workplace clean and our service efficient. We appreciate you recognizing our staff's dedication to providing great customer service. We value your business and hope to see you again soon! Cheers :)

August 09, 2025

Vehicle drop off was easy and the service was done very quickly. Communication was easy, they sent you a text when your vehicle is ready. More

by ellwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Service Advisor
Report | Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you for sharing your positive experience with us. We're so glad to hear that your vehicle drop-off was easy and that our team was able to get your service completed so quickly. We also appreciate your feedback on our communication, as we aim to make the process as seamless as possible for our customers. We hope to see you again in the future! Cheers :)

August 09, 2025

Took my car at my appointment time was very quick explained everything they did service advisor Matt was very friendly. More

by gofkys59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Matt five stars
Report | Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that your visit was quick and efficient, and that our service advisor, Matt, was so friendly and helpful. We're happy we were able to get you in and out at your appointment time and that you were so pleased with your experience. We appreciate your business and hope to see you again soon! Cheers :)

August 07, 2025

The service was great. I didn’t feel pressured at all and I was very happy with the car I purchased. More

by lisakudrey
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you, Lisa, for your wonderful review! We are so glad to hear that you had a great experience and that you are very happy with your new car. Our team is committed to providing a pressure-free environment, so it's rewarding to know we met that goal for you. We appreciate your business and hope you enjoy your new vehicle! Cheers :)

August 07, 2025

The whole service was amazing. From making the reservation to change the oil to the pick up of the car. Thank you! More

by Yoha Llacza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both of the drivers that pick me up and drop me off. Thank them both please!, Nick Gloster, Daniela Racco
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Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Yoha! We are thrilled to hear that you had an amazing experience with us, from making your reservation to picking up your car after the oil change. Our team works hard to make every step of the process seamless and stress-free. We appreciate your kind words and look forward to seeing you again for your next service! Cheers :)

August 07, 2025

Great service. Very attentive. Paul made the entire process easy. They found the truck I wanted and turned the transaction around in just a few days. More

by cthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski, James Ross
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience and that our team was so attentive. We appreciate you recognizing Paul for making the entire process easy. Finding the perfect vehicle for our customers and making the transaction smooth and fast is what we strive for. We hope you enjoy your new truck! Cheers :)

August 07, 2025

The person that waited on me was Joey. Nice guy and helpful. However when I arrived I told him I had a 1pm appt. . Did not leave the place til 115 after I brought the car at 800. Could not More

by msoulliere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see any of them
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

We apologize for the significant delay you experienced during your recent visit. While we are glad to hear that Joey was a nice and helpful person, we understand your frustration with not being able to meet your 1 PM appointment time after dropping off your car at 8 AM. Our goal is to provide timely and efficient service, and we clearly fell short in this instance. We take your feedback seriously and will be looking into our scheduling and service processes to prevent this from happening again. We value your business and hope to provide you with a much better experience next time. Thank you.

Sep 05, 2025 -

msoulliere responded

i do appreciate you getting back to me. I will give it a try again for my next oil change. Thank you, Mark

August 06, 2025

Top notch dealership From the reception to sales and to management. Friendly and welcoming atmosphere. More

by aminiarabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf, Paul and Mustafa, Nick Gloster, Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a top-notch experience with us. Creating a friendly and welcoming atmosphere for all of our customers, from the moment they walk in, is what we always strive for. We appreciate your kind words and are so glad that you had a positive experience with our entire team. Cheers :)

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