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Rose City Ford Sales

Windsor, ON

4.8
1,533 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,533 Reviews of Rose City Ford Sales

August 23, 2025

The service was outstanding The service was very helpful and so was the driver who took me home More

by Struttmacleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We are delighted to hear that you had an outstanding experience with our service team and that our driver was helpful as well. We strive to provide excellent service every step of the way, and your feedback lets us know we're on the right track. We appreciate your business and hope to see you again soon! Cheers :)

August 22, 2025

Excellent customer service. Joseph McLean is an outstanding customer service advisor. I recommend this facility. More

by Ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph McLean
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Ravi. We are delighted to hear that you had an excellent experience with our team and that Joey provided such outstanding service. We truly appreciate your recommendation and are grateful for your business. We look forward to seeing you again in the future! Cheers :)

August 22, 2025

Friendly staff! Very efficient and helpful. Fixed my car very fast and provided shuttle service! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey McLean 5 stars , Nick Gloster, Daniela Racco
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you, Ashley, for your kind review. We're so glad to hear that you had a positive experience with our team and that we were able to get your car back on the road quickly. Providing efficient service and helpful amenities like our shuttle service is a key part of our commitment to our customers. We appreciate you choosing us and hope to see you again in the future! Cheers :)

August 22, 2025

They take extra special care of their clients and vehicles. I NEVER have any issues after my car is serviced. I greatly appreciate their excellence and expertise! More

by Vivian Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Vivian. We are thrilled to hear that you consistently have such a positive experience with our team. Providing exceptional care for both our clients and their vehicles is our top priority, and we are so glad to know that our efforts are appreciated. We look forward to continuing to provide you with the excellent service you've come to expect! Cheers :)

August 22, 2025

Excellent customer service. Ian was very thorough, he explained all of the options and was very transparent. Thank you, Ian! More

by Nicole M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you, Nicole, for your excellent review. We're so glad to hear that Ian provided you with such thorough and transparent service. We believe that a great car-buying experience starts with clear communication, and we're happy he was able to make you feel comfortable and informed. We appreciate your business and hope to see you again soon! Cheers :)

August 22, 2025

Excellent sales, clean, friendly, knowledgeable, accommodating,respectful, polite, prepared, personable, ensure satisfied, flexible, no pressure More

by Lynn.brooke
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
PAUL JANILOWSKI
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful review, Lynn. We're thrilled to hear that you had such a positive experience with our sales team. We strive to create a no-pressure environment where our customers feel comfortable, respected, and fully supported. Your detailed feedback is greatly appreciated and serves as a testament to the hard work our staff puts in every day. We hope you're enjoying your new vehicle! Cheers :)

August 22, 2025

The people who we have dealt with have been very helpful and nice. If it was a little less expensive that would be great.Joey was who we dealt with and he was delightful and helpful More

by Ldboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you for sharing your feedback. We are so glad to hear that you had a positive experience with our team and that Joey was able to provide you with such a delightful and helpful experience. We appreciate your honest comments regarding pricing, and we'll be sure to share this with our team as we continuously work to provide the best value for our customers. We truly value your business and hope to see you again soon. Cheers :)

August 21, 2025

Service was great and staff was friendly would recommend to friends and family. Five stars More

by jv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your five-star review! We are so happy to hear that you had a great experience with our team and that our staff was friendly and helpful. Your recommendation to friends and family means a lot to us. We look forward to seeing you again in the future! Cheers :)

August 21, 2025

It was good service. Not sure why but James Kennedy took awhile to answer my texts - hope sales are good. Currently - we received the car yesterday with NO certification More

by Peter.belanger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you for your feedback, Peter. We're glad to hear that you had a positive service experience with us. We apologize for the delay in communication from our sales team and for the oversight with your vehicle's certification and warranty information. This is not the standard of service we aim for, and we are looking into what happened to ensure it doesn't happen again. We will be in touch with you directly to resolve this issue as quickly as possible and provide you with the correct documentation.

August 21, 2025

Very kind and attentive staff. Explained everything in detail, no surprises. Excellent customer service, they came into the waiting room multiple times to offer snacks and/or dri More

by tijuannaosborne4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Print
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much, Tijuanna, for your wonderful review. We are so happy to hear that our staff was kind and attentive and that you had such a great experience. We believe that keeping our customers informed and comfortable throughout their visit is key, and we're glad we could provide that for you. We appreciate your business and look forward to seeing you again in the future! Cheers :)

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