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Rose City Ford Sales

Windsor, ON

4.7
1,053 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,053 Reviews of Rose City Ford Sales

January 24, 2025

Always top notch service from the whole service team. I love my Rose City Ford! More

by kjjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

We're so happy to hear you consistently receive top-notch service from our team! It's wonderful that you love your Rose City Ford experience. We appreciate your loyalty and look forward to continuing to serve you. Cheers :)

January 23, 2025

Mathew took great care of me and my car “Trixie”. Mauro was an amazing sales person and I want to be able to bring my car there from now on !!! My Escape is my new favourite car for sure !!! More

by Lois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar and MAURO
Report | Print
Jan 26, 2025 -

Rose City Ford Sales responded

It's fantastic to hear that Mathew and Mauro provided you with such outstanding service, Lois! We're committed to building lasting relationships with our guests, and it sounds like you've found a great team to support you and Trixie. We're confident you'll enjoy many happy miles in your new Escape. Thanks for choosing Rose City Ford! Cheers :)

January 23, 2025

Rose city ford took care of me every step of the way. Easy to understand, accommodating, and receptive to my needs. More

by Saraht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany Jirjis, Nick Gloster
Report | Print
Jan 26, 2025 -

Rose City Ford Sales responded

Thank you for sharing your experience with us, Sarah! We're delighted to know that your time at Rose City Ford was smooth and easy. Our goal is to make the car buying journey as enjoyable as possible, and we're thrilled that we were able to meet your needs and exceed your expectations. We appreciate your business and look forward to serving you again in the future. Cheers :)

January 23, 2025

Met with the management in the person of Scout,a perfect gentleman.Great manager and he tried solving the problems though not all .He is indeed great guy, a shout out to Kurt in the sales,Rob in the enginee More

by cherry4real55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 26, 2025 -

Rose City Ford Sales responded

We are so happy to hear that your experience at Rose City Ford was a positive one! Our team strives to provide exceptional service to each and every guest, and it sounds like Scott, Kurt, Rob, Cathy, and Stacy truly delivered. We appreciate your kind words and recognition of their efforts. We will be sure to share your feedback with them. Cheers :)

January 22, 2025

Very knowledgeable staff but maybe a little too aggressive on the sales side would recommend Paul as my sales representative More

by Balancer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moose paul
Report | Print
Jan 24, 2025 -

Rose City Ford Sales responded

We appreciate your feedback and are glad to hear that you found our staff to be knowledgeable. We strive to provide our guests with a comfortable and informative experience, and we apologize if you felt any pressure during your visit. We will be sure to share your feedback with our team, and we encourage you to reach out to us directly if you have any further concerns. We appreciate your recommendation of Paul and hope to have the opportunity to provide you with an exceptional experience in the future. Cheers :)

January 22, 2025

This is a good professional dealership I like it very much Excellent staff and mechanics More

by sean.t.rivard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jan 24, 2025 -

Rose City Ford Sales responded

Thank you for the wonderful review, Sean! We take pride in our team of dedicated professionals who are committed to delivering top-notch service. We're pleased to hear that you appreciate our staff and mechanics. We value your business and hope to continue exceeding your expectations. Cheers :)

January 21, 2025

Great experience from start to finish. Called and someone answered right away and I got an appointment when I wanted it. Arrived early and they graciously took my car in immediately. Also More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Report | Print
Jan 24, 2025 -

Rose City Ford Sales responded

We're delighted to hear about your fantastic experience, Frank! Providing exceptional service at every step is important to us, from the initial phone call to the comfortable waiting area. We aim to make every guest feel valued and well-cared for. We're thankful for your kind words and look forward to welcoming you back to Rose City Ford. Cheers :)

January 19, 2025

Rose City Ford is exceptional and efficient with their service which makes all the difference in the world and keeps us coming back. Thank you! More

by Margmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Jan 21, 2025 -

Rose City Ford Sales responded

Thank you for your continued loyalty! We're thrilled to know that our service department consistently meets your expectations. Providing efficient and top-notch care is a priority for us, and we appreciate you recognizing our team's efforts. We look forward to welcoming you back for your future automotive needs. Cheers :)

January 17, 2025

They were very customer oriented. Offered treats and coffe while waiting for the shuttle. Counter people in service were courteous and professional. More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dian, Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

Thank you for your kind review! We aim to create a comfortable and welcoming atmosphere for our guests while they wait. We're pleased to hear that you found our service team to be courteous and professional. We appreciate your business! Cheers :)

January 16, 2025

Service hours are horrible. No replacement vehicles when vehicle in for service. Slow customer service. Heard someone say recently that rose city service department couldn’t or More

by Kathycavill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

Hi Kathy. We appreciate your feedback and apologize that your experience did not meet your expectations. We are always striving to improve our services, including our service hours and vehicle availability. We encourage you to contact our service manager directly at 226-826-2680 to discuss your concerns in more detail. We value your business and want to ensure a better experience in the future.

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