Rose City Ford Sales

Have had same problem with truck since owning , nobody cares to fix it. If you’re in a hurry dont go here, has always been 2-4 hours longer then stated, then claim they called and left a message and claim cares to fix it. If you’re in a hurry dont go here, has always been 2-4 hours longer then stated, then claim they called and left a message and claim it’s your fault for not getting a message they never left. Overall everyone is very nice when there but doesn’t carry into any experiences I’ve had calling, making or dealing with an appointment or car troubles so just seems fake. Would not recommend talking to service manager because he doesn’t keep his word either. Overall poor service and reputation for real fixes . But hey they can change oil More

Rose City Ford is an excellent dealership with exceptional service and staff. I was very impressed by everyone involved with my experience. I was helped primarily by service advisor Rob, Dan at th exceptional service and staff. I was very impressed by everyone involved with my experience. I was helped primarily by service advisor Rob, Dan at the parts counter, and Stacy in the service department. They all did a phenomenal job at addressing my concerns and made me feel very at home. 10/10 experience with Rose City Ford! More

Pleasant sales staff and easy to work with. Issues are resolved quickly. Service centre is also is very efficient. Issues are resolved quickly. Service centre is also is very efficient. More

I went in for a recall on my car. While I was waiting I was acknowledged by the representative. I waited in the waiting room. The work was done less than an hour later! While I was waiting I was acknowledged by the representative. I waited in the waiting room. The work was done less than an hour later! More

People are very very nice, Rob the adviser was super helpful, every visit is quick and easy, never any problems helpful, every visit is quick and easy, never any problems More

The service was the next day after I called. My power steering pump had a slow leak that was causing a squelling noise when cold. I brought my vehicle in at 8:15am and was out the door before My power steering pump had a slow leak that was causing a squelling noise when cold. I brought my vehicle in at 8:15am and was out the door before 11:00am. While waiting in the lounge I was offerred coffe and snacks. Exceptional service as in the past. I would highly recommend Rose City to my friends and family. More

Overall a pleasant experience at this establishment. Welcoming and friendly staff. Was impressed with the manager introducing himself and offering a beverage. It’s the little details that really do m Welcoming and friendly staff. Was impressed with the manager introducing himself and offering a beverage. It’s the little details that really do mean a lot. More

They were extremely helpful in explaining everything in simple terms when buying my first car. I would highly recommend! simple terms when buying my first car. I would highly recommend! More

I arrived on time. I was immediately taken care of. My car went in maintenance completed as necessary . I was notified when completed. Very clean efficient dealership I was immediately taken care of. My car went in maintenance completed as necessary . I was notified when completed. Very clean efficient dealership More

Maintenance for a vehicle will soon be unaffordable for the average Canadian if not already. As it will be unable to compete for transport value. the average Canadian if not already. As it will be unable to compete for transport value. More