Rogers Motors

I love my car and the process of purchasing it was fun :) I bought a car from Rogers Motor about a month ago and I waited a while before writing the review to see just how much I would love my car -- normally I bought a car from Rogers Motor about a month ago and I waited a while before writing the review to see just how much I would love my car -- normally that wouldn't have entered so much into the equation, it's more about the service and experience, but In this case I ended up buying that particular vehicle after having test-driven a couple of cars and discussed what I liked and didn't like About them and then Matt suggested this one for me... I test-drove it and yes, fell in love with the car and it's still a passionate love affair... Actually I like it even more as time goes by.... I will definitely be bringing the car back to them for servicing and I'm hoping for the same friendly/fun/high quality service... It's not just that I ended up with a great car that I love (so far anyway) but that the process was fun and I enjoyed dealing with them :) I went there because of the cars they carried but also because of reviews I read... The reviews were right !! More

Great Experience I called a taxi and asked him to drive me to a dealer (name withheld). When we got there and turn off the meter and asked if he could drive me to Roge I called a taxi and asked him to drive me to a dealer (name withheld). When we got there and turn off the meter and asked if he could drive me to Rogers Motors instead because he had a great experience with them. I was hesitant but agreed. I have to say this is the best car dealer I've seen wity great customer service. They sat me down and gave me multi options and did not impose or try to convince me to get what i didn't like. They really did care and went out of their way to make sure I was satisfied with my choice. I still take my car there for oil change and maintenance because of the trust i have in them. More

"Best In Class Service , Prices Incomparable!" This is your honest to goodness dealer! Recently bought a Honda Odyssey, we came here because of the review and what you read is what you get. Ray w This is your honest to goodness dealer! Recently bought a Honda Odyssey, we came here because of the review and what you read is what you get. Ray was very helpful and financing was catered to our means. Excellent service and their price is really incomparable. I'm already recommending them to our friends. Keep it up guys and may God continuously Bless your family and business! Eric/Nina More

Great people, great service, great experience I bought my 2010 Toyota Matrix in April of this past year and really enjoyed my experience at Rogers Motors. This family run business was an absolute I bought my 2010 Toyota Matrix in April of this past year and really enjoyed my experience at Rogers Motors. This family run business was an absolute pleasure to work with. Ray was incredibly helpful and very patient with me as I negotiated with him and his brother to find my perfect car. Ray was able to get me a fantastic financing rate, and was able to answer any and all questions I had. There was no pressure, no creepy sales people, no hassle, no games. Just honest, friendly, funny, and good natured people trying to work with their customers to give them what they want and need. I've been very happy with my Matrix since purchasing it in April, and would fully recommend this dealership to anyone and everyone. More

Fantastic first car buying experience! I recently bought my first car from Rogers Motors, and could not be happier. I came to the dealership after seeing a 2008 VW Golf online. It was ex I recently bought my first car from Rogers Motors, and could not be happier. I came to the dealership after seeing a 2008 VW Golf online. It was exactly what I was looking for, at a price that was more than reasonable. Still I was skeptical… I had recently been in a bad accident, and was feeling shaky and vulnerable. I had done my research into dealerships, but knew nothing about cars, or the process involved in buying one, and was under pressure to get a new car fast. I called about the Golf, and Ray - one of the brothers who runs Rogers Motors - was a prince. He answered all my questions with kindness and humor, and generally set me at ease. When rolled into the dealership the next day in a rental with a flat tire, Ray kindly agreed to repair it for me while I went out for a test drive with his brother Mathew. I had been expecting a hard sell, but that’s not Mathew’s style. Instead of feeling like prey, out wandering the open savanna, I felt like I was hanging with a new friend, who was teaching me how to buy a car. Mathew not only answered my questions, but educated me on the whole car buying process – telling me what to beware of and what kind of problems I could encounter with other, less scrupulous dealers. Mathew doesn’t do hard sell. He doesn’t have to. He knows you won’t find a better car for the price anywhere, and he’s along for the ride, to answer any questions while you come to that conclusion yourself. “Have you read the reviews?’ he asked. “Read them all, then try to find another dealership anywhere that has such loyal customers and positive feedback.” Mathew doesn’t hard sell, because he hates that smarmy stuff as much as you do. He wants you in a good, safe, solid car at a price that will make you tell your friends – and come back again. I decided to buy the car, and followed Mathew into a tastefully decorated office to fill out the paperwork. Over his head, sat a large poster that explained the “Mom Philosophy” that is the lifeblood of the business: They won’t sell you a car they wouldn’t sell to their mom. I crossed my fingers that this was more than just a sales pitch, as Mathew meticulously explained the documentation - again offering to help where he could (like taking care of outstanding parking tickets), and giving me insider tips I could use to protect myself when buying a car in the future. I went home that day, thrilled with the car, the price, and the deal Mathew had offered on a set of new winter tires, but while waiting for the car to be ready for pick-up, I had second thoughts. The whole experience – the car, the price, the service – seemed too good to be true. I began to worry about potential problems I may have missed. I emailed Ray with my concerns that night, and he called me first thing the next morning. He patiently answered all my questions, explained what they had done to prepare the car (including installing all new brakes) and offered extra warranty protection to set my mind at ease. And then Ray told me this: “Selling cars isn’t our whole lives – it’s just a small part of it. If we’re going to be in this business, we have to do it in a way that supports who we are as people, and what we value. We have a philosophy here… sure, it’s easy to be friendly and charming when someone is buying a car from you, but we’re dedicated to being the same people when someone comes back to us with a concern. I’ve driven three hours to help a customer out. If you have any problems, just call us. We’ll take care of you.” So, this is the bottom line: Rogers Motors doesn’t want you to buy a car from them… they want you – and everyone you know – to buy every car you get from them for the rest of your lives. They want you to be part of the family, and to go to them for oil changes, for trade-ins, or to just drop by to say hello. That’s a big ask of customer loyalty – especially in the used car business, but they’ve got a solid strategy for achieving it: Honesty, Loyalty and Integrity. It’s more than just a slogan to them – it’s truly a way of life. I am so glad I went to see them. I got a great car, for a great price, was offered exceptional service and support that left me with peace of mind. If you need new wheels, go check them out. You’ll be glad you did. More

Excellent Experience - Trust the Reviews! I purchased a 2011 Mazda3 from Rogers Motors 3 days ago and have already recommended them to all of my friends and family. I contacted other dealershi I purchased a 2011 Mazda3 from Rogers Motors 3 days ago and have already recommended them to all of my friends and family. I contacted other dealerships from Hamilton to Scarborough and was not able to find a dealer with better reviews, quality service and prices. Everyone that worked there was very nice and accomodating. They gave me the keys to look at the vehicle alone without pressure, didn't mess around with any sales tactics, and even drove me home afterwards! Before last week I was jealous of my friends and family that had a dealer and/or mechanic they trusted, but now I've found mine! Already planning to revisit to purchase my spouse's car when it's time. More

The Ultimate Review......trust me WARNING: THIS WILL NOT BE A SHORT REVIEW. If you want a thorough review with regards to Rogers Motors and all you will ever need to know about their c WARNING: THIS WILL NOT BE A SHORT REVIEW. If you want a thorough review with regards to Rogers Motors and all you will ever need to know about their customer care, mechanic service and pricing, this is the review for you. That being said, here it is. I would like to start by providing background as to who this Rogers Motors Team is before I continue to discuss aspects of their work. I would know all this because I have had multiple discussions with the family as if they were mine and in order for me to truly provide a detailed review, I feel this information is vital into truly understanding the whole Rogers Motors brand. Rogers Motors is a family owned and operated business consisting of the father (Refaat) and his three sons (Roger, Ray and Mathew). The father has been in and around cars from such a young age and has raised his three sons with this same environment of being around cars at such a young age as well. The reason why I feel the need to state this and believe it is of significance is, this alone to me shows the family is not just in the business for the sake of business, but also because they genuinely enjoy the type of business. Especially in such a business which is regarded and continuously found reputable as the most corrupt and devious business, I never felt, I REPEAT I NEVER felt any of that when dealing with Rogers Motors. With regards to any car dealership, one needs to address three fundamental aspects such as customer care, mechanic service and the overall pricing of both the previous aspects. I found in all three characteristics, Rogers Motors does not only excel, but horrifically trumps the other used car dealerships. First off; customer care. I had a 2001 Dodge Neon which had been banged up, rusted, and so many problems it was due to die on me within a few months. I wanted to get ahead and search for a car so in case my car finally gives away; I am able to know which car I want and where to purchase it. I had quickly performed a search for a Nissan Rogue which was the car I was interested in on Google, and Rogers Motors website popped up. I looked through their inventory, found exactly what I was looking for and for a great price. I thought it was too unreal to be true, so that is why I felt the need to physically go and check out the car. When I first walked into Rogers Motors around late 2011, I was greeted by Mathew. Great Guy! Asked me why I wanted the Rogue and if I wanted that car specifically or similar. Gave me the keys, left me alone to just look at it. I have never had or even heard of anyone in the business performing such an act. That alone impressed. I fell in love with the car. Great condition, in the color I had wanted, low kilometers; overall, exactly the car I envisioned in my head with the budget I envisioned. The only “make it or break it” deal for me was going to be how much I was going to get for my neon. And yes you guessed it, I received the best price anyone has ever offered me for my trade in car. I didn't even have to wait for my car to die on me, this was an opportunity that I didn't want to regret so I had to act. Unfortunately, I didn't have the cash up front, and I stated that issue to Mathew discretely, he in turn looked at me with “don’t worry, we can solve this for you”. What do you know, he set me up with a great financing deal and before I knew it, I had a 2008 Nissan Rogue(which I currently still drive today) as of March 2012. I WAS NEVER PRESSURED INTO PURCHASING ANYTHING. Warranty was advised for my benefit, which I chose not to purchase, but I WAS NEVER PRESSURED, which is the main point. So far customer care has been over and beyond and I couldn't be more happy and satisfied. Within a couple of days, I had my new car ready to go without any extra hidden fees or hassle. I simply arrived on pick up day, both brothers Ray and Mathew, congratulated me and I was on my way. I had purchased a few cars from prior dealerships, new and used, and pick up day was never this easy. Customer Care, Check! Now, moving forward to Mechanic Service. Rogers Motors provides car service on their cars which they have sold to you and we all know that every car needs standard maintenance such as oil changes. Within three months, I needed a typical oil change routine, I called, made an appointment, went in for the service, and left. None of this "oh, it needs this or that" routine we are so used to seeing. This oil change was exactly just that, an oil change. That made sense to me because I barely drove the car for the first few months, so there shouldn't have been any need for anything major;HONESTY AT ITS FINEST!I promise you all that the "oil change routine" is still going on until today, and until today it is the same thing; if something needs to be repaired or replaced, I'm notified, if it doesn't.....it doesn't. Quick, Easy, and all for a fair price. However, every car throughout its use it does through “wear and tear”. This is where I want everyone to pay attention. I’m sure everyone has been to either a private mechanic before or went through their car dealer and know the sky rocketing prices everyone mostly charges; well not Rogers Motors. They provide fair prices for what service you require. The first incident of “wear and tear” I had with them was my brakes. I brake a lot, I know I have that problem in my driving, so this alone causes me to overuse the brakes than normal. I have never been offered such a competitive price for quality brakes. I would also like to mention that have purchased both winter tires and a new set of all season tires for the lowest price on the market. Whatever budget you have, they will find you your item. Once again, I was impressed with now another aspect of Rogers Motors. This next situation really showed me the integrity and character as Rogers Motors with regards to mechanic service. In my household, I also have a 2005 Dodge Caravan WHICH WAS NOT PURCHASED FROM ROGERS MOTORS. I had a problem with the water pump and the van was overheating. This was around late summer so the weather was still fairly hot so this problem needed to be resolved instantly. I decided just to call Mathew and see if he knew anyone or anything that can be done. I mean so far this place has not let me down, why would I not try and call them. Anyways, Mathew is in no way, shape or form, obligated to help me. At this point if he said, “sorry, I will try and see” or “sorry, I’ll get back to you”, and didn't, I still wouldn't be upset because at this point everything on the car he sold to me has been perfect, however THIS CAR IS NOT FROM HIS LOT and anything that is to be done would be out of having integrity and to stay loyal to the customer. Anyways, I brought in my van, problem was resolved and resolved for once again a fair price. This service to my Nissan Rogue or to my Van has been ongoing throughout this whole time. Service ranging from simple windshield wiper replacements to a new exhaust on my van, has been exquisite. Mechanic Service, Check! Lastly, time to discuss pricing! This is the main aspect everyone always looks to with regards to purchasing used cars! I briefly discussed the pricing situations from when I purchased my Car back in 2012 and pricing throughout my required service. However, I cannot emphasize how much the pricing provided by the Rogers Motors team is HONEST and FAIR. I GUARANTEE THAT NO MATTER WHERE YOU WILL GO, WHETHER IT BE TO PURCHASE A NEW QUALITY CAR OR FOR SERVICE, YOU WILL NOT RECEIVE A BETTER PRICE THAN THE ONE PROVIDED BY ROGERS MOTORS. I am one of those people that believes you get what you pay for. That being said, depending on what you are looking to do to your car, whether it is winter tires for the harsh GTA winters, or it is brakes for all those quick brakers such as myself, do not think twice, and go to Rogers Motors. Pricing, Check! I was going to wait to post a review when I returned my vehicle. I never thought it made sense to post a review after just purchasing a car because you can’t really assess such aspects of a dealership unless it’s over time. The reason why I decided to post this review now, rather than sooner or later, because now I am currently out of province and my car is currently being used by my mother and my car needed another oil change routine. I was on the phone with my mother and she could not stop talking about how great she loved Rogers Motors. My mother always felt like she was being hassled to fix something unnecessary on the car, or that her car needs this or that and we all know the rest of the story. However, even with my family, I can completely trust Rogers Motors. At this point, not posting a review is just me being unjust to a business that has only treated me and my family, like family. Rogers Motors is not just your typical used car dealership. Everyone on the team, and they work as a team, wants to help find you exactly what you are looking for. I genuinely wish all businesses are run this way with such friendliness, truthfulness, reliability and honesty. I have concluded in my life, that no matter what vehicle I am looking to purchase, whether for me or any of my family members, Rogers Motors is the place. I trust the quality, I trust the service and I trust the pricing provided along the way. You will not regret your decision to go to Rogers Motors. They work so hard to maintain their brand with a good reputation and that alone goes such a long in such a corrupt and dirty industry. I hope this review has been detailed enough. I am not writing just based upon word of mouth but also based upon real life experiences. I am not surprised to see them already maintaining such a good reputation and rating in all these previous reviews. Just seeing that alone proved to me that I am not delusional and that everything I feel towards Rogers Motors is true and fact! James G More

Memorable first car experience! Having never been to a used car dealership before, I wasn't sure what to expect- but as soon as I walked in to Rogers Motors I was so impressed! The s Having never been to a used car dealership before, I wasn't sure what to expect- but as soon as I walked in to Rogers Motors I was so impressed! The staff there are friendly, funny and so genuine and really seem to enjoy what they do. At no time did I feel pressured to buy/sign anything- my family and I visited the dealership 3 times before making a final decision- and it wasn't until going to other dealerships to see what else was available did I realize just how unique Rogers Motors really is. No other dealership came close to the great customer service I received! I've had my used car for a week and I absolutely love it. Thanks so much for all of your help Mat! More

Treats you like you're family.... No seriously they do! Honestly, I have a very large distaste for car dealers, I've been screwed over many times before by hidden fees just and not receiving the proper serv Honestly, I have a very large distaste for car dealers, I've been screwed over many times before by hidden fees just and not receiving the proper service we'd agree on. I was referred to Rogers Motors by a friend, I had just had a collision and I brought my car to them. They assessed the damage and gave me (and the person who hit me) a very upfront and no hidden fees cost that was much more than reasonable. I didn't even want to bargain the price down because I know what other places would charge me. I was being served by a guy named Matthew Toma, and to be honest I'm very blunt and like to my business straight forward. When he gave me the price, there was no glittery words to try and inflate the cost, and he was so honest with me about absolutely everything. It's a family owned business and you can tell, everyone is so kind and treats you like one of their own. Long story short, I received my car back, looking better than before it was hit. Mr. Toma even personally walked me over to another local mechanics shop to diagnose another problem unrelated to the accident. You can just tell when someone cares for their job and takes pride in serving you the best they can. That's exactly the feeling I got from rogers motors, they strive to satisfy the customer by going above and beyond. I mean, they're rated near perfect here on Google for a reason. My next car is for sure coming off the lot of Rogers Motors. More

Great experience I have waited a few months to put up my review because I wanted to have the car checked out.I chose rogers motors even though it was 2 1/2 hours away I have waited a few months to put up my review because I wanted to have the car checked out.I chose rogers motors even though it was 2 1/2 hours away for a couple of reasons.One because I wanted a small SUV and they had all 3 I was looking at.Rav 4 ,CRV and forester.,the prices on all 3 were fair and I wanted low Kms as well.Mathew let me test drive all 3,2 out of the 3 had been in accidents but not right offs.I ended up buying one that had been in an accident,Mathew went over the car fax with me and I was fine the repair that had been done. Mathew took care of all the paperwork while I went to visit friends for the night.I did trade in my car,didn't get as much As I hoped but I'm sure everyone says that.Mathew was extremely attentive to my son,he even went as far as too pick up a video game for my son as a gift( he called and asked me first,he heard my son talking about it)My son was over the moon about it. I had my brakes and exhaust checked last week and they said everything looked great and the brakes looked brand new .Mathew said when they do their safety they do it to a higher percentage than is necessary .I would definately recommend them and buy there again. More