River City Hyundai

Unprofessional if you are going to this dealership by checking the reviews then you are making a bad decision as I did. Most of these reviews are purchased (i realis if you are going to this dealership by checking the reviews then you are making a bad decision as I did. Most of these reviews are purchased (i realised latter when they made a offer to me). The general manager's attitude and way of talking was totally unprofessional. He ask me that there are lots of dealerships in the city why I am dealing with his dealership. So, be aware, they really don't care about your vehicle. they will force you to drive the faulty vehicle until the warranty expires because after that all expenses are on customers. So make your decision wisely and go somewhere else before the managers ask you to do so. More

Great service I Purchased a new Hyundai Elantra a couple of weeks ago and I love it. My amazing salesman Anthony did everything to make my decision so smoothly. He I Purchased a new Hyundai Elantra a couple of weeks ago and I love it. My amazing salesman Anthony did everything to make my decision so smoothly. He explained everything as to setting up the apps and all the features. I could not have made a better choice if it hadn't been with the help of Anthony. Thank you again for your expertise.. More

Very friendly and helpful I bought a Palisade from this dealership. The managers I met were very friendly and helpful. So far I'm satisfied with Palisade. The only downside is I bought a Palisade from this dealership. The managers I met were very friendly and helpful. So far I'm satisfied with Palisade. The only downside is bluelink. One of the managers taught me how to use it very well, so I manipulated this App properly. Sometimes bluelink worked very well, but in other cases it did not work well. More

Robbed They stole my trade in and added $10,000 to the bill of sale. I know you may ask how could we miss this? I have the exact bill of sale that has the ve They stole my trade in and added $10,000 to the bill of sale. I know you may ask how could we miss this? I have the exact bill of sale that has the vehicle we purchased listed for 28,889 and the way I found out that it was 39,999 was after I tried to trade in this vehicle. I pulled up the old records and I have 2 bill of sales for the same vehicle with 2 different prices. They are shady and they hid so much from us. I originally turned down $5000 for my trade because they offered to give me what I owed which was $9500. But in actuality they only gave me $1000 for my trade. They lied to us, they schemed us. And I am now $20,000 in debt because of them. We have brought this to amvic and we are not going down without a fight. I DO NOT recommend river city they are snakes. More

Horrible Experience. Had an appt they kept my veh all day and didnt even work on. They wired my trailer harness wrong causing it to short out in a rain storm stranding me Had an appt they kept my veh all day and didnt even work on. They wired my trailer harness wrong causing it to short out in a rain storm stranding me in Dryden Ontario putting my family at risk! Their Mechanic used cloth tape instead of electrical tape. Do not use their Service Center its terrible they dont know what they are doing!! More

Amazing Experience from start to finish! We bought a used car over the phone and had the most amazing service from everyone involved. Billy was so helpful to get us started and letting us kno We bought a used car over the phone and had the most amazing service from everyone involved. Billy was so helpful to get us started and letting us know what we had to do. Matteo and Neil went above and beyond to have the car ready to go. We would definitely recommend these people and dealership to one and all. Super people. More

Fayez jamal I recently bought a vehicle from Fayez Jamal, and the whole experience from beginning to end was amazing. He was so knowledgeable about the product, a I recently bought a vehicle from Fayez Jamal, and the whole experience from beginning to end was amazing. He was so knowledgeable about the product, also he was so patient with all my questions. I would %100 percent recommend Fayez to my family and friends. More

Incredible dealership that focuses on customer satisfaction I just purchased a 2019 Kona from these awesome people, and was so blown away at how enthusiastic and efficient they made the whole process. The focus I just purchased a 2019 Kona from these awesome people, and was so blown away at how enthusiastic and efficient they made the whole process. The focus was on what I wanted, and how they could make that happen, which is such a nice change from the pushy people found in other places. Everyone was so friendly and helpful and the dealership itself just felt like I was visiting a friends house'. I totally applaud this fine establishment for making this a very pleasant experience for me, and for being straight and honest with all the numbers and math involved right from the get go. More

Great Experience from start to finish... We had such a great experience with everyone involved in tour sale. It wengnso smooth and everyone was so honest and did everything to make the sale g We had such a great experience with everyone involved in tour sale. It wengnso smooth and everyone was so honest and did everything to make the sale go well for everyone. High Recommend. We felt like VIP More

Poor Customer Service. Don't understand how this place has a 4.8 star rating on google. Definitely a low rating in my books. Worked for a dealership before and I definitely Don't understand how this place has a 4.8 star rating on google. Definitely a low rating in my books. Worked for a dealership before and I definitely expected the sales person to be more professional. if anyone wants to purchase a vehicle, please DO NOT purchase from a sales person name Sean. my friend drove all the way up from Calgary to Edmonton to finish a purchase on a vehicle. Sean was very unprofessional, as he went and talked behind her back, cussing at her, and making her sound dumb. I thought sales people are there to help you purchase a vehicle?... That being said, he thought they couldn't hear him, so her sister had to call him out. He also didn't apologize for his behaviour. This was brought to the attention of higher management, and was still ignored. It felt that all they cared was to make a sale. Today we found out that they screwed up in-house with the banks, and insurance. and apparently papers weren't approved. How can you sell a car to someone without having all the in-house paper work done properly? Without warning, or notice, they called this morning to take back the vehicle. This could have been handled more diligently, and giving them more information on what was going on. My friend had no time to react or to solve the situation. The dealership told her that if she wants the vehicle, she will need to waste another day going back up to Edmonton to resign paper works (THAT THEY SCREWED UP ON). It felt like this sale was a quick sale to push some sales numbers up.... This experience hasn't been the most pleasant purchase for a friend that was purchasing for the first time. More