River City Hyundai

Thank you River City Hyundai! I recently made my purchase at River City Hyundai. Excellent customer service with Roby Rodriguez. He is very knowledgeable, patient and really knew h I recently made my purchase at River City Hyundai. Excellent customer service with Roby Rodriguez. He is very knowledgeable, patient and really knew his stuff. Overall I had a positive and stress free experience in choosing the right vehicle for me. Thank you River City Hyundai! More

A work in Progress I went to River City Hyundai looking for a new car. We were greeted at the door by Jordan who asked what we were looking for. We started with gently I went to River City Hyundai looking for a new car. We were greeted at the door by Jordan who asked what we were looking for. We started with gently used so he quickly pulled up a couple cars to show us. He had a barely used Elantra GT that we were interested in that he suggested would be about $10,000 cheaper than new, but when he returned from the manager (Patrick) with the price, it was more like $2000 and with the difference in finance rates, it was actually more expensive. So we then went to see Richard in New sales. Richard was very friendly and showed us a few options for vehicles and we found a new Elantra GT that we liked. I was disappointed that there were no prices on the cars and the salesman had to go to the manager for a price and wanted me to commit to purchasing the car if they gave me a good enough price. What? Patrick over heard me expressing my concern with this statement and came into the office and explained that they did not want to waste time giving quotes if buyers were not committed. They almost lost me there, but this dealer ship and its staff are pretty new and I liked Richard, so I gave him a chance to give me a quote. While Patrick was preparing the quote, I built the car on line to get the MSRP so I knew what I was getting. The price was reasonable and I liked the car, so I proceeded with the Purchase. John (Finance Guy) upsold me on a few add ons that I wanted. I am from out of town so I left the car there for 2 week for them to get it ready for pick up. In the mean time I went to get insurance and registration, but was unable to register the car because John did not sign the NVIS form. I called the dealership and the young lady in finance, who's name I can not remember, quickly sent the correct paper work to the registry office. Unfortunately, when I arrived, the car was not ready because they forgot to install one of the items. Richard was a bit frustrated and quickly went to find out what happened. He returned with Jovan who also apologized and offered to have the car ready in about 2 hours as I was not staying in town and had a long drive ahead of me. It was closer to 3 before it was done. While I was seriously annoyed, everyone was friendly, helpful, somewhat embarrassed and extremely apologetic. Although they made a few mistakes, they worked hard to fix them. More

New purchase of Santa Fe We received an email from Salim with a video showing the details of the Santa Fe Sport 2.0 Limited. We gio great service from him when we arrived. .. We received an email from Salim with a video showing the details of the Santa Fe Sport 2.0 Limited. We gio great service from him when we arrived. ..test drove a few but bought this one. More

Found the car we needed River City found the car to suit our requirements. Jovan met with us even before the dealership was open! Salesperson Linda answered all question River City found the car to suit our requirements. Jovan met with us even before the dealership was open! Salesperson Linda answered all questions in a courteous, no pressure style and took us on several test drives. On delivery she explained the how-to details of many features new to us. The service department was prompt. Thank you River City! More

Efficient and friendly service. The staff of RiverCity Hyundai offer fast, friendly and efficient service. They go above and beyond to not only make you get the best deal out there b The staff of RiverCity Hyundai offer fast, friendly and efficient service. They go above and beyond to not only make you get the best deal out there but also make you feel comfortable while your paperwork is being processed. Special mention to Taras, Josh, Patrick, Samantha and Krystle who helped us to get a quality vehicle. I recommend RiverCity Hyundai to anyone who is not only looking to buy a vehicle but also to get great service and hospitality. More

Delighted in my Durango I saw an ad on Kijiji by River City for a used 2015 Dodge Durango they had listed. I got a quick reply from AJ, and before I had time to reply had a p I saw an ad on Kijiji by River City for a used 2015 Dodge Durango they had listed. I got a quick reply from AJ, and before I had time to reply had a personal video sent to me by Jesse. Needless to say they went above and beyond just to bring me in and when I dealt with the used car manager, Firas, I never felt pressured and am sure I got a great deal. A++, will definitely recommend to family and friends on their next vehicle purchase. Cheers! More

BEST PLACE TO BUY AND SERVICE YOUR CAR! Everyone at River City Hyundai is so helpful. They take great care of you! I love my new Hyundai and will only take it to River City for service. Th Everyone at River City Hyundai is so helpful. They take great care of you! I love my new Hyundai and will only take it to River City for service. They even wash and vacuum your car. More