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River City Ford

Winnipeg, MB

4.6
758 Reviews

3636 Portage Ave

Winnipeg, MB

R3K 0Z8

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758 Reviews of River City Ford

December 08, 2024

Ashraf the service rep. Went above and beyond to add a personal touch.to the service experience. He sent a text with detailed of the service and promptly called when my vehi More

by MrTroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashraf
November 26, 2024

River City Ford is my truated dealership the recent purchase is my Fiftg from them in 19 years. The last wo from john Forbes. More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Forbes Five Stars
Dec 06, 2024 -

River City Ford responded

Thanks so much for the great feedback! We truly appreciate you taking the time to put this together. We’ll be sure to pass this along to our team... they’ll be pumped to see it!

November 19, 2024

Service agent, Parm, was extremely helpful and professional. He along with the service team fixed an ongoing issue that was overlooked by another dealership. I am very grateful for their help and More

by ccr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parm
Dec 06, 2024 -

River City Ford responded

Thanks so much for the great feedback! We truly appreciate you taking the time to put this together. We’ll be sure to pass this along to our team... they’ll be pumped to see it!

September 18, 2024

Easy to book an appointment. Everyone approaches you with a smile. We appreciate your service. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Melquist
August 21, 2024

Service staff are cooperative. Work was done promptly and staff conveyed a report for my vehicle. More

by Ken Beavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashram? Didn’t get his full name. Quick Lane!
Aug 27, 2024 -

River City Ford responded

Thanks for the awesome review Ken! Happy to hear you enjoyed your experience and we could get you back on the road quickly.

August 15, 2024

River City Ford has friendly, helpful and courteous employees, great service and pleasant atmosphere all around. I highly recommend this dealership More

by Estracha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darr, Kirsten Nitzsche
Aug 27, 2024 -

River City Ford responded

Thank you so much for taking the time to put this together. We truly appreciate it!

August 13, 2024

Still accept me last minute oil change well appreciated. Also clean facilities and friendly staff. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Aug 27, 2024 -

River City Ford responded

Thank you so much for taking the time to put this together. We truly appreciate it!

August 10, 2024

Service area was great Fast lane staff the worst ever Stood at counter for two minutes without anyone acknowledging me When she finally spoke to me she did not even look up from her computer More

by d.loeppky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calder Klassen
Aug 27, 2024 -

River City Ford responded

Thanks for bringing this to our attention. We can assure you that this is not how we typically do business. Can you please email us at loyalty@dcag.ca with the best number to reach you at ? Thanks again!

July 13, 2024

Excellent customer relations, before, during, and after service. Well explained diagnostic report, and service quote, and I appreciated the option given re: Ford/after market parts choices. Excellent aft More

by jcconstable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pram
Jul 25, 2024 -

River City Ford responded

Thanks for the awesome review ! We appreciate it. Have a fantastic day!

July 12, 2024

The dealership is relaxed and easygoing yet still maintains professionalism. This is most definitely a team environment where the team cares about each other and doing what is best for the customer More

by Damiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter - Sales , Lauren - reviewed car, Callum amiller-oil change , Darren Lusty
Jul 25, 2024 -

River City Ford responded

Thanks so much for the great feedback! We truly appreciate you taking the time to put this together. We’ll be sure to pass this along to our team... they’ll be pumped to see it!

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