River City Ford
Winnipeg, MB
Filter Reviews by Keyword
By Type
758 Reviews of River City Ford
Ashraf the service rep. Went above and beyond to add a personal touch.to the service experience. He sent a text with detailed of the service and promptly called when my vehi Went above and beyond to add a personal touch.to the service experience. He sent a text with detailed of the service and promptly called when my vehicle was ready. A genuinely friendly and concerned demeanor throughout. More
Service agent, Parm, was extremely helpful and professional. He along with the service team fixed an ongoing issue that was overlooked by another dealership. I am very grateful for their help and professional. He along with the service team fixed an ongoing issue that was overlooked by another dealership. I am very grateful for their help and the service that they provided. More
River City Ford has friendly, helpful and courteous employees, great service and pleasant atmosphere all around. I highly recommend this dealership employees, great service and pleasant atmosphere all around. I highly recommend this dealership More
Service area was great Fast lane staff the worst ever Stood at counter for two minutes without anyone acknowledging me When she finally spoke to me she did not even look up from her computer ever Stood at counter for two minutes without anyone acknowledging me When she finally spoke to me she did not even look up from her computer More
Excellent customer relations, before, during, and after service. Well explained diagnostic report, and service quote, and I appreciated the option given re: Ford/after market parts choices. Excellent aft service. Well explained diagnostic report, and service quote, and I appreciated the option given re: Ford/after market parts choices. Excellent after service explanation, and all around customer service. A pleasure to deal with River City Ford. More
The dealership is relaxed and easygoing yet still maintains professionalism. This is most definitely a team environment where the team cares about each other and doing what is best for the customer maintains professionalism. This is most definitely a team environment where the team cares about each other and doing what is best for the customer. We were coming in for an oil change and left with a new vehicle. Our purchase had not been planned that day, but after talking to our sales person, Peter it was an opportunity we didn’t want to pass up! We were definitely looked after all the way through, and even after the fact when we realized there was some questions we had, Peter responded outside of business hours when he absolutely did not need to, nor was it expected. We will recommend River City Ford to friends, colleagues, people we don’t know…anyone who will listen…..what an awesome experience! We love our Ford sport Bronco (we have name her “The Goat” because we have to name all of our vehicles, that’s what we do!) More