Richmond Hill Toyota

Excellent service and very positive experience We bought several vehicles from Richmond Hill Toyota, including recently purchased Highlander. The reason we are coming back is the relationship and t We bought several vehicles from Richmond Hill Toyota, including recently purchased Highlander. The reason we are coming back is the relationship and trust we've built with this dealership and Igor Sapojnikov over the years. Igor is hands down the best in the business. He's experienced, helpful, friendly, respectful and makes car purchasing process smooth and easy. More

Excellent Car Purchasing Experience I went to search for a new car two months ago. After going around and seeing several makes, I decided on a Toyota Corolla. I asked my friends about de I went to search for a new car two months ago. After going around and seeing several makes, I decided on a Toyota Corolla. I asked my friends about dealership and they recommended Richmond Hill Toyota. I was very much impressed by the friendliness of the sales staff including the front desk, the sales manager, the business manager and of course, the sales representative, David Siu. In a matter of an hour, David figured out the cost that was within my budget and got me into the right car for test driving. I walked out of the dealership with a signed deal. That is efficiency!!! I went to take delivery in two days and this brand new and sparkling car was waiting for me at the door of the dealership More

The Best Experience Buying Our New Car! Just browsing for a new car on a weekday afternoon, we went to Richmond Hill Toyota. David, Helped us to pick out the suitable car for me and my famil Just browsing for a new car on a weekday afternoon, we went to Richmond Hill Toyota. David, Helped us to pick out the suitable car for me and my family! We ended up going with a Venza 2015. I highly recommend this dealer and the professional and reliable David Siu! More

Profesional, Prompt and Positive This was the first time for me to buy a new car in Canada. So as expected, I roamed around different dealers to make sure my choice would be the right This was the first time for me to buy a new car in Canada. So as expected, I roamed around different dealers to make sure my choice would be the right one. Beyond any doubt the best experience was with Richmond Hill Toyota. And that's simply because people working there believe that the relationship between a buyer and a seller doesn't end as soon as the purchase is done. On the contraire, they believe a happy customer will always come back. More

thanks from the buyer I want to express my gratitude Igor Sapojnikov.I am very satisfied his service. Mikhail Pheldman. 416.803.58.53 Iwill recommend my friends Igor ! I want to express my gratitude Igor Sapojnikov.I am very satisfied his service. Mikhail Pheldman. 416.803.58.53 Iwill recommend my friends Igor ! More

An Amazing Experience from Start to Finish! After having been without a car for 3 years, it was time to get a new one. I did quite a lot of research not just on the type of car but more importan After having been without a car for 3 years, it was time to get a new one. I did quite a lot of research not just on the type of car but more importantly the dealership and sales associates. I was looking for a place and associate that/whom wouldn't add any more stress to an already stressful and often times, anxiety provoking experience. In my research, I came upon Paul Stancer. I contacted the dealership and asked for him by name. Everything I read about him was overwhelmingly positive and boy was the feedback right! From my initial interaction on the phone with Paul to him picking my daughter and I up from a bus depot following a 2.5 hour bus ride to the dealership to the ease I felt throughout the experience, it was all wonderful! My daughter and I had so much fun with Paul and his colleague Alim, we didn't even realize by the time we were leaving that we had spent hours upon hours at the dealership. We talked about cars, family, culture and even TV shows. It felt like sitting at home, chatting with friends. I couldn't have asked for a better experience and at the end of our visit, Paul dropped us at a closer bus depot, thereby cutting down on our travel time getting home. Paul, was fun, patient, kind, understanding and very knowledgeable. Alim was also fun, understanding and very kind. Alim went out of his way to assist me through the finance process of my purchase, amongst other things. He and Ashley worked together to ensure I got what I needed within the budget I could afford. On my delivery visit, Alim made sure to come over and thank me. Paul added a pretty pink bow on top of my car as a surprise...nice touch and so appreciated!!! Richmond Hill Toyota is a nice place in which to purchase a car. It's newly built with various amenities already up and running or soon to be (i.e. Food bar, manicures, massages, video games for the kids), however by far its best assets are Paul Stancer and Alim. If you're in the market for a new/used car, I highly recommend this dealership and encourage you to meet Paul. More

very good experince, thank you. service was very good, delivery on time, paper works are ready, presentation was excellent . It was pleasure to work with Igor. Thank you to Igor Sap service was very good, delivery on time, paper works are ready, presentation was excellent . It was pleasure to work with Igor. Thank you to Igor Sapojnikov. More

Helpful, professional sales rep. Ashraf was very courteous and professional in his duties as a sales rep. He always followed up quickly and was knowledgable enough to steer me in the Ashraf was very courteous and professional in his duties as a sales rep. He always followed up quickly and was knowledgable enough to steer me in the right direction. He respected my opinions and decisions. Their new location is pretty awesome and much more spacious than their old one. My only complaints are that their etching and "nitrogen tire" services are not optional, and I find the $1,000 deposit a bit steep (which you have to pay before seeing/ working on the contract!). Of course there's the usual smoke and mirrors and sales games that are played (end of sale and low inventory scare tactics, under-valued trade-in to get you defensive...), but that's pretty much everywhere. Interesting they have an internal 5 page "customer feedback form", which was presented to me already 90% filled out (with top ratings everywhere) ...in the interest of saving time of course, but that really short-circuits the process! Make sure any accessories or options are installed or included before you drive off. I'm very happy with our new Sienna. More

Very Helpful I had the pleasure to work with Igor Sapojnikov in setting up my company car lease on a Toyota Venza. I found him to be very professional and educati I had the pleasure to work with Igor Sapojnikov in setting up my company car lease on a Toyota Venza. I found him to be very professional and educational on this process and look forward to working him in the future. More

happy with deal and amazing bulding Been to many Toyota dealerships and dealt with many other sales persons but than spoke with Jacky Chen who finally got me committed to buying a new ca Been to many Toyota dealerships and dealt with many other sales persons but than spoke with Jacky Chen who finally got me committed to buying a new car. He is very respectful and patient with me so I've made my decision to move on and buy a Toyota. Bought a Venza and I loved it great vehicle and had the features I really needed. Thank you Jacky. More