Richmond Hill Toyota

Exceptional service Inconvenience caused by initial confusion over service requirements at 'service booking' stage was resolved and dealt with admirably by Frank. Frank w Inconvenience caused by initial confusion over service requirements at 'service booking' stage was resolved and dealt with admirably by Frank. Frank went out of his way to ensure I ended up with the correct service, provided a rental car so I could keep my appointments and as an added extra gave my car a superb cleaning, both inside and out. Many thanks... More

My first time coming to this Toyota dealership Service advisors are reasonably friendly. The 2 lady receptionists at the reception desk were cold, expressionless. I appreciate the free car wash. Service advisors are reasonably friendly. The 2 lady receptionists at the reception desk were cold, expressionless. I appreciate the free car wash. I used to go to Aurora Toyota which didn't have free car wash for customers. More

Excellent and very business-like I have to congratulate you on your new premises. Great move. I have owned a Toyota car for the last 40 years and whilst I have been generally satis I have to congratulate you on your new premises. Great move. I have owned a Toyota car for the last 40 years and whilst I have been generally satisfied with the services I have received previously, the attention to me from your organization from original sales to service have been excellent. My recent 6 monthly service in June whilst only a required oil change and lubrication was quick and my car was returned spotlessly washed. Mr Walker was very polite and helpful, and called me in the waiting area, and took me out to my car when finished. . More

efficient, on time, I got my car into the garage and saw the rep, Jeff, immediately and he took my car in for an oil change. I was informed that I needed new filters and I got my car into the garage and saw the rep, Jeff, immediately and he took my car in for an oil change. I was informed that I needed new filters and was told how much it would cost. I just had enough time to get a coffee and read a newspaper and my car was ready. More

First service (emergency) with toyota Your experienced technical staff resolved my Corolla "problem" and save me lot of $$$ . Plus friendly recommendation and services, patiently to listen Your experienced technical staff resolved my Corolla "problem" and save me lot of $$$ . Plus friendly recommendation and services, patiently to listen customer concern. I strongly recommend More

Great service, every time I've been loyal to this dealership since I bought my car from them over 10 years ago and have always received exceptional, professional service from k I've been loyal to this dealership since I bought my car from them over 10 years ago and have always received exceptional, professional service from knowledgeable staff. There's a continuity with the employees here so that whoever I have looking after my car that day, I trust them to do what's needed, when it's needed. More

Tire pressure Just stopped in to have tire pressure checked, dash sensor indicated one tire was low. Nitrogen filled so it took a few minutes. Looked in parts for Just stopped in to have tire pressure checked, dash sensor indicated one tire was low. Nitrogen filled so it took a few minutes. Looked in parts for a grey toyota ball cap but you only had red. Get some more Grey ones they are great. More

professional and quick Delon was able to fix my issue with my truck quickly and efficiently which is something I value. My time is something I can't get back, so when it is Delon was able to fix my issue with my truck quickly and efficiently which is something I value. My time is something I can't get back, so when it is respected, I am always grateful. More

Nice experience The waiting area is very pleasant and comfortable. Staff was polite and addressed to my questions with good explanation. Job was done in a reasonabl The waiting area is very pleasant and comfortable. Staff was polite and addressed to my questions with good explanation. Job was done in a reasonable time. More

amazing wonderful! The service is excellent , trustworthy, professional , the service advisers personell ate very respectful, polite, pay attention and listen when I am The service is excellent , trustworthy, professional , the service advisers personell ate very respectful, polite, pay attention and listen when I am addressing my concerns & requests & questions, they answer my concerns and explain them with knowledge and profesionalism and kindness & very helpful. More